Homewood Suites by Hilton Boston \/ Andover
About this hotel
Located in Methuen, this lovely hotel for $168 per night is a great choice for your next trip. Comfortable hotel with free breakfast and 24-hour fitness center Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request. Homewood Suites by Hilton Boston / Andover offers 82 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Select Comfort beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Andover hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Methuen, MA
Reviews
4.2/5.0
Excellent(722 Reviews)
5.0
Aside from a mixup with my reservation, the stay was very nice. The room was spacious and clean. Staff was very helpful with my reservation. Breakfast was also good.we will be staying there in the future. Thank you.
2.0
tv 2 days not working.
3.0
clean,comfortable and affordable. Need BARS of soap. They have pump bottle of soap. I am not a fan.
10.0
The woman who was managing the breakfast during my stay was an ABSOLUTE JOY to be around! She greeted every single person with a huge smile and hug and wished everyone a merry Christmas. She made complete strangers feel like family. I wish I could remember her name but this woman deserves a raise; we need more people in the world like her!
1.0
The pillows were so uncomfortable but what was more concerned was the mold in the bathroom. It wasn’t a little spot. It was a huge mold area.
8.0
The shower didn't work. Otherwise it was great.
10.0
Great place for family
10.0
It was a clean facility
10.0
I’m like very good
2.0
On the website it stated a pet is $75 per stay when checking in i was told since i am staying 4 days instead of 3 day the dog would be $125 instead of $75. I was later charged a extra $100 in fees on top of the extra $50 for the dog. The trip was for Thanksgiving .I just didn't like the extra $150 in fees and i donot plan on staying at the hotel in the future. Great hotel but read the fine print on the fees by the time i check out i ended up pay a total $225 in fees. $75 extra for the dog was what i was expecting not a extra $150 on top of that.
5.0
Staff was very welcoming and friendly. Loved the continental breakfast and coffee. Room was very nice and the bed was comfortable
5.0
Safe and quiet location
4.0
It was conveniently located to I93 and I495 and in quiet location...Fan controls and climate controls not working properly and bathroom paper products not fully stocked and in-room channel guides to TV not accurate.
5.0
The basketball court was great for the kids when the pool was closed for the season!
4.0
Had a good stay overall! Pleased with the experience
5.0
I like very comfortable
5.0
Very nice but a bit in the middle of nowhere
5.0
The desk staff Ana T. Was very helpful and welcoming! We had a great stay. It was clean, safe, very nice! Kitchen had dishes, pots, glasses and even dishwasher soap. Breakfast was wonderful! Would stay there again in a heartbeat!
5.0
Good service received from ‘’Sima’’ (employee at this hotel)
3.0
The front desk lady “rouisa” was terrible. Yelled at our kids in the lobby because she was on the phone for 13 minutes with a line of people waiting to check in and then when our kids started to run around from Boredom, she continued to tell us to “keep our kids in line or I will not check you in”
After 10 minutes of attitude during our check in experience. We then proceeded to our room where the bathroom door handle broke and locked. So we could not get the bathroom door open. Tried to call the front desk for help and she refused to answer the phone 17 times from my room and another 5 times from our joining friend room.
The lady had a disgusting attitude and killed the happiness of the start of our mini vacation getaway.
HOWEVER that being said. The lady who runs breakfast every morning was amazing, wonderful, helpful and very sweet. That nice lady should be running the entire building !!!!
Traveling with 5 kids is a lot in its self. And customer service people are suppose to ease up on the stress. Being in the industry I know this and am disgusted by the first 24 hours on property!
4.0
Checking in was a painful process which took over an hour to sort out. We were told that the room that I reserved and paid for wasn’t available for my daughter. They couldn’t figure out how to cancel the room type that I reserved so that she could be downgraded. The manager came in to assist the new clerk and after my other daughter decided to rent a separate room, the room I reserved and was told not available was suddenly available. Needless to say, we had to cancel to additional room and wait another 20 mins, to get the original room. By far the most stressful check in that I have ever experienced and I take mini trips all the time. I wasn’t rude to the clerk, but that ruined and otherwise amazing day. I took my kids and grandkids to Canobie Lake Park for the day and everyone enjoyed themselves. We were hot and tired, so the delay was not a welcomed experience. The manager stated that the clerk shouldn’t have been left alone, but she was back at checkout and seem to have the same struggles. The support for her was lacking and the guests suffered as a result of that. The one positive is that I like the structure of the double king suites. The kitchen and living room area was homey and I would definitely look for Homewood Suites again.
5.0
Very nice new Hotel, placed in an industrial area. Careful with resturaunt choices, go towards Andover safer area
3.0
I’ve stayed in this property several times over the years, and for some reason the past two times have not been great. I booked my stay through Expedia, I specifically requested a Suite, paid extra and when I got there, they didn’t even had my name, they downgraded my room to a studio when I booked a Suite, it was next to the elevator, really loud, the bathroom was not clean, not stocked and it smelled moldy. I had been traveling for over 10 hours and all I wanted was a bed, so I didn’t complain at the time, and was going to let it go, but they also charged me $25 extra in case I used anything , which I’ve never been charged before, I didn’t see them charging anyone else and it’s now been two weeks and the money is not back in my account. Ambar was ok, she was trying to help me get to a room but they need a better system to accommodate their guests.
2.0
Lady checking me in didn't seem to happy. Wasn't rude but didn't seem to care.
Hotel is in an odd location and not much around it.
Room was fairly clean but a few of the towels were not clean or stained.
Breakfast was not good at all and I stayed three nights.
5.0
Fast check in. Love that the property is a bit off the main road.
1.0
The mattress was filthy, I was not able to get towels. I was not able to reach the front desk. It was an absolute horrible experience for my travel for work.
5.0
I stayed the night before my wedding. I intended to stay 2 nights but I apparently hadn’t pre paid so I couldn’t afford the 2nd night. My bridesmaids and I were going to get ready in the room but now couldn’t so they let us use their meeting room which was so nice of them
3.0
We are here for family and for graduation, and they are incredibly accommodating
5.0
Very convenient to go with the family.
5.0
We just stayed here for memorial day weekend, I found it very nice, clean, the staff superb! The lady at breakfast on Monday was sooo nice! Everyone was very friendly! We love it here. The location is good, you just need a car to move around.
5.0
beautiful
4.0
Everything and good service
4.0
The property is clean and the staff is very friendly. The price matches with the quality of the facility.
1.0
Check in was at 4 pm. when we arrived at 3:50 pm no one was at the desk, when the person did arrive 15 minutes later we were told that our room was not ready, but they would give us a call when it was. The hotel texted us at 5:05 pm to let us know the room was ready for check in.
2.0
The hotel was nice. The front desk person was very friendly and informative. We only stayed for one night. The room was clean and spacious. The breakfast in the morning had a good spread. Only complain is that someone in the room across from us was cooking and you could smell the food in the hall way. i guess you cant control that.
5.0
I love everything
4.0
Easy access, good price.
3.0
Check un was fast and easy. The room was very nice and clean. I wish there was an overhang by the door as we arrived when it was raining and there was no cover to unload our things under so evrything got wet.
2.0
Staff very friendly. Rooms need to be updated and deep clean.
2.0
Room was OK but lacked some amenities - no hair dryer, no suitcase stand. Breakfast was very disappointing. The hot food was cold and the danish was inedible. Location was good for us.
FAQs
How much does this hotel cost compared to others in Methuen?
The average price for a rental in Methuen is $184 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Boston \/ Andover. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Boston \/ Andover. Enjoy the water!
Is Homewood Suites by Hilton Boston \/ Andover pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Boston \/ Andover?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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