Incredible hotel, gardens and staff

Our third visit to this hotel. The hotel is located within fabulous gardens and is simply wonderful. With the old manor house, the Italian pool, the banana plantation and so many different species of plants and trees, the hotel itself is a holiday. It was lovely to see that breakfast in the Garden Pavilion had started again after covid, it is always a perfect way to start the day, wide choice and excellent service, and an al fresco breakfast in January overlooking the gardens is a real treat, compared to Atlantic gales in Cornwall. There is also a sizable enclosed by the garden outside swimming pool. All the staff at the hotel are all excellent. They are friendly, attentive and tried their utmost to make our stay as perfect as possible. We were particularly pleased to see many familiar faces from previous stays, a true sign of a good hotel. We have stayed in two types of their bedrooms and both offer good size, facilities and quality accommodation. We have not yet stretched to a stay in the manor house suites, but they look impressive. We had a few days were we relaxed, late long breakfast, reading books, walking the gardens, etc and the rest of the time we spent in Funchal town and along the coast. Funchal is walking distance from the hotel (25 mins) and we did not submit and get a bus or taxi back up the steep drag from the town. The last hill is challenging on the way back but you can get a bus!

Lovely gardens, pool and food

The standout point of this hotel are the extensive wonderful semi-tropical gardens. The hotel is comprised of various distinct buildings dotted around, giving a feel more of staying in a country estate. The service is second to none, and staff are efficient and attentive. The one downside is the spa and gym. Use of spa/sauna etc is by pre-booking in a short time-slot. So pretty well impossible to take a spontaneous sauna etc after using the onsite gym.

This property has excellent staff gardens and general ambiance.

Beautiful place, the grounds were incredible and the staff was amazing. Skip the dinner at the hotel, and opt for somewhere in town (you can walk 30 minutes along the water to the old town). Also, the sauna is amazing but the steam room and gym make you feel like you went back into a different era…and feel super old.

The property offers a great combination of traditional and contemporary architecture in beautiful surroundings. The gardens are stunning. Great level of privacy and customer service, which is professional and attentive, yet warm.

This is a great property to stay at whilst in Madeira. The rooms are clean, spacious and well appointed. The staff are helpful and courteous. The a la carte breakfast selection as very good. Also, the two outdoor heated pools are great.

Excellent Hotel, fantastic staff always ready to help and advise. Beautiful gardens, an oasis of calm. Would not stay anywhere else when visiting Madeira.

It was a very beautiful hotel; the staff was very warm and helpful, the food was exceptional. It couldn’t be better.

It was a very beautiful hotel; the staff was very warm and helpful, the food was exceptional. It couldn’t be better.

Really spacious,quiet and comfortable.Best staff

Really spacious,quiet and comfortable.Best staff

The grounds are really beautiful. The staff are attentive and welcoming. The breakfasts were excellent. An all round wonderful experience.

Perfect stay. Beautiful garden, excellent served breakfast, and classic restaurant for dinner.

We loved our stay at this hotel. We spruced for a deluxe suite which had a massive room and even larger separate lounge area with sofa and dining table. The marble bathroom had a separate shower and bathtub (with jacuzzi feature) and his/hers sinks which is always handy when trying to get ready simultaneously - our one gripe was that the bathroom door kept seining open on its own (mgmt provided us with a door stop to keep this from happening) and the area outside the shower cubicle would get flooded due to poor design of the shower door (however this was usually cleaned up swiftly thanks to both the daytime housekeeping and turndown service). The gardens are the highlight of especially the quality of the gardens which you can wander around for hours taking note of the different flora and fauna (with each one being labelled for nerds like me)

Wonderful stay in wonderful hotel. Staff and service were both excellent. Breakfasts and evening meals delicious. Beautiful gardens. Such a treat. Will return!

This is a beautiful hotel with gorgeous gardens and very well maintained. The staff could not have been more friendly or helpful. We would definitely like to return again

Excellent height quality hotel with good service and wonderful breakfast. The grounds of the property are stunning and the garden view rooms are particularly good.

Excellent height quality hotel with good service and wonderful breakfast. The grounds of the property are stunning and the garden view rooms are particularly good.

Beautiful setting in tropical gardens. Immaculate surroundings, an oasis of peace an calm.

A wonderful place

Very relaxing winter sun week in Funchal. Delicious breakfasts, friendly service, beautiful gardens. Fine dining in the Dining Room, more relaxed options in the bar. Easy walk down into the city. Free parking, easy access from/to airport and for exploring the island.

Perfect great hotel, gardens. food . service and rooms

This small (less than 50 beds) hotel successfully provides luxury accommodation in a wonderful and extensive garden setting, particularly lovely in springtime, and within walking distance of the centre of Funcal

Gardens are remarkable.Excellent cuisine.Beautiful buildingsWell situatedProfessional staff

The hotel is located in its own exquisite botanical gardens. Every room (only 40 or so) has its own terrace overlooking the gardens, with glimpses of the sea in the background. The overall atmosphere is tranquil and service is excellent.

Its likely that this is one of the best hotels weve ever been in. Why arent more hotels like this?

The effect way to relax. Friendly, attentive staff and beautiful surroundings.

Its a little oasis in a delightful city.

My wife and I chose this hotel to celebrate our wedding anniversary, having found good reviews online, and we can happily say it met expectations and more.The grounds are stunning - to stay centrally in a city and yet be surrounded by the plethora of plants and trees found in their botanical garden estate is amazing. You can stay in any room, and your views will be of nature, making for a peaceful stay.The reception staff on arrival were polite, enthusiastic, and very helpful.Our whole stay was thoroughly memorable. Notably, the breakfast is top quality, and the spa definitely worth spending some time in.It is one of the few hotels we will readily look to return to.

This was our third visit to Casa Branca and our stay was as good as before. This is a gem of an hotel in a most beautiful seting and with suberb service. All the staff are amazing and cannot do enough for you. Special mention to Marilia, Carolina and Gorete. Breakfast is amazing with all you could want on the cold buffet plus hot food cooked to order. Great restaurants within walking distamce and bus stop outside for trips into Funchal. Adult only pool is a haven for relaxation or sit outside your own room on sunbeds and enjoy the gardens. Very highly recommended and we are already looking forward to our next visit.