Candlewood Suites West Springfield, an IHG Hotel
About this hotel
Hotel with free parking, near Big E An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a spa tub are onsite. Weekly housekeeping is available. Candlewood Suites West Springfield, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot Tub / Spa
TV
Map of West Springfield, MA
Hotel in West Springfield, MA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.2/5.0
Excellent(561 Reviews)
2.0
To impersonal and they ask for hold fee but take days to release the fuds
5.0
Everything was good escape pool water was freezing not heat pool
4.0
Receptionist was very patient when our out of town credit card took a few more minutes to process.
We were thrilled to have an accessible shower with stool.
We're return
8.0
Chill property no issue could update pool area but we had a good time. Will be back
10.0
Clean, quiet, comfortable and convenient
8.0
The shower head was very harsh. Everything else is always wonderful
8.0
have used this property for many years. This is the first time the pool water was a bit cloudy. Though we were there in mid winter and it was cold out, the room was too warm, even with the air conditioner running. We advised as we departed in the morning and they were going to send someone to check it out. Room was clean, quiet other than a few moments of people being loud in the hallway late at night. Staff pleasant.
10.0
Staff was friendly, the room was clean and we had an overall pleasant stay.
10.0
It’s was very nice and clean. The staff were very friendly and helpful. I always enjoy my stay when I am here.
10.0
Excellent
10.0
Very clean. Comfortable Bed. Hot shower. Friendly staff
10.0
Great Stay
10.0
Love the clean rooms, pool and jacuzzy are are perfect,and location is near everything!
10.0
No issues, excellent staff
10.0
Very comfortable
4.0
hot water wasn't working for over 6 hrs
3.0
We really enjoyed the large hot tub! The rooms had nice kitchenettes, too. Great location for Springfield attractions.
1.0
Once checked in, we went to our room which had a strong odor of curry.
When asking to move rooms, we were told no other room was available. We were refunded and went a half mile to a new Marriott! Best decision of the day!
5.0
Very nice room like a little condo. I only stayed one night but would definitely suggest
4.0
Rooms were clean and beds comfortable enough. Only complaint about the beds is the mattress cover and bottom sheet kept slipping off. The heating/cooling unit is extremely noisy. Bathrooms were clean and ample amount of amenities were available. hallway carpeting needs replacing and the walls. On our floor, there what appeared to be a homeless person, or someone who didn’t belong there, sitting on the floor and randomly walking around
10.0
Excellent indoor giant hot tub and pool, plenty of room to spread out! Loved the giant refrigerators and location, too!
5.0
Nice hotel for the money. Comfortable beds.
1.0
Unfortunately… 4 day, 3 night trip turned into being only able to shower on our last day. Property had issues with their hot water and the staff failed to communicate that to their guests.
5.0
Staff was very nice
1.0
The bed was supposed to be a queen it felt and looked like a full, the jacuzzi was not working i called and nobody came to help.
3.0
The property was chosen for price, location, pool & kitchenette. Although the accommodations were a wee bit tired and not brand spanking new, the staff was very friendly and helpful and the room was surprisingly wonderfully equipped for making and eating meals. Unfortunately, I forgot my swimsuit but my husband enjoyed two morning swims.
Hotel is very close to restaurants, shops, movie theater and a few short minutes to the Eastern States Exposition Center. It was a great choice for ease of coming & going from a several day horse show.
4.0
Great clean room...plenty of space...convenient location.
5.0
Great place to stay
1.0
Registration awesome. Dog deposit is terribly expensive, even though we should get it refunded. Room and condition of hotel is old and needs a refresh everywhere. Beds are comfortable and rooms clean.
5.0
Very clean. Friendly staff.
4.0
It was quiet, pretty good dining options in the area. Missing a channel guide in the room, other than that stay was very good
5.0
We stayed 3 nights and found it very comfortable.only improvement could be shower/tub. It was slippery and the water could have been a bit hotter. Otherwise it was perfect and we would stay again. Staff was very friendly and helpful.
2.0
bathroom doorknob broken, bedside lights didn't work, bedding frayed. could be better for price.
5.0
We were initially concerned about the area, but everything went well, and our car is still parked there. The hotel is fantastic! My favorite part is comfortable bed and a full kitchen!
5.0
Very pleasant here. Very clean. Beds comfortable.
2.0
The hotel is tired looking. Rugs extremely worn and dirty in hallways. We had only 1 burner that worked on stove. When turned on ice maker in refrig ended up with water filling base of refrigerator. Air conditioning unit was extremely loud when running. Window Screen was falling out. My son was able to fix that so was able to open window. Spoke to staff and nothing was done to address issues.
5.0
The housekeeper was great :) and all stuff to :) can’t wait to go there again.
4.0
Huge improvement from last time I stayed (4 years ago). Staff was friendly and welcoming. Room was in good condition. Love the black out curtains. One “neighbor” lost her room key so pounded on her room door at 230 am for her friend to open it. Not the hotel’s fault she was intoxicated and forgetful (insert other description here). My son loved the pool. Hotel conveniently located.
4.0
Overall decent place to stay. Would come back whwn in the area.
3.0
Didn’t take virtual cards like my chime card
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $148 per night. This rental is $10 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites West Springfield, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites West Springfield, an IHG Hotel. Enjoy the water!
Is Candlewood Suites West Springfield, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites West Springfield, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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