Fortuna Hanoi Hotel
About this hotel
Located in Hanoi, this charming hotel for $135 per night is a great option for your next break. Luxury Hanoi hotel in Ba Dinh with 3 restaurants 3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a fitness center are onsite. Fortuna Hanoi Hotel offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Map of Hanoi
Reviews
3.8/5.0
Good(526 Reviews)
4.0
1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag.
2. Window view was messy roofs of many lower buildings and they wouldn't change it for you.
3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it.
4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered.
5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English.
6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away.
The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear!
I will never stay at Fortuna Hanoi Hotel again. Very negative experience.
4.0
Wonderful staff
4.0
Overall good stay & clean room.
5.0
Overall good
5.0
The room was clean and comfortable.
3.0
Front desk attentive to request.
3.0
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
4.0
Hotel didn't offer an option for airport drop off.
3.0
Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
1.5
The hotel is old and aircon is not cold
2.0
good to stay. but, I don’t recommend their breakfast service.
1.0
It was the worst stay in Hanoi hotel ever..
There is no free water and super super slow wifi in the room. Also, they need to improve breakfast menu. The most of food were cold or dried...
4.0
A repeated stay requested by traveller. Nothing more to add on.
2.0
Best hote in Hanoi. Room is a bit old but overall good.
5.0
Clean, conveniece, good breakfast, a lot of space in the room
4.0
Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again.
Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money.
Breakfast is totally adequate and staff is friendly and eager to help.
4.0
Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again.Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money.Breakfast is totally adequate and staff is friendly and eager to help.
3.0
Beautiful hotel; with an abundance of amenities. The area was easy to get to from the airport and bus station although it is a bit far from the Hanoi Old Quarter.
5.0
The food was fantastic with options. You can have Vietnamese or Western Food.
2.5
Room size is okay, very clean. Breakfast can improve, limited selections, but pho is good.
1.0
I book wrong day early then a week but your company didn’t let me change the day even I did bought insurance ready so bad
1.0
I book wrong day early then a week but your company didn’t let me change the day even I did bought insurance ready so bad
2.0
No complaints about the service - everyone was extremely friendly. Food at Tiffin was excellent. On-site casino is small, with some slot machines and roulette machines. No table games and no blackjack games at all. On-site KTV/nightclub is convenient for your business/pleasure needs.
2.0
No complaints about the service - everyone was extremely friendly. Food at Tiffin was excellent. On-site casino is small, with some slot machines and roulette machines. No table games and no blackjack games at all. On-site KTV/nightclub is convenient for your business/pleasure needs.
5.0
The room is cleen
1.0
With such room price, you may have lots choices in Hanoi.
3.0
The noise of the construction was awful and happened. There was also no advance notice of construction.
2.0
Receptionist was polite and helpful, overall experience was great and will come back again.
5.0
Western style hotel with reasonable dining restaurant in lobby. Shows little age in the rooms, but clean and pleasant. Staffs are very helpful and surrounding areas is good and safe.
2.0
The price you pay and the quality of the room does not match...
2.5
Three night stay for work. Didn't have time to visit the area but from the hotel window it looked a mixture of low & old and tall & new. Very nice hotel with very attentive staff, as always in that part of the world. I don't like the 'take the money off your credit card first' system, and then keep saying you don't have enough credit left every time you charge to the room. I would go back.
2.0
It was amazing
2.0
It was amazing
1.0
Staff are great however the beds are just too hard for me. I requested a room change but they were fully booked and could only offer a smoking room near the elevator.
2.0
Pros: - Welcoming and polite staff - Spacious gym - Near to business strict - Clean, spacious and tidy roomCons: - Boring vicinity - Some facilities were old and worn out - Weak room water pressure: weak toilet flush, occasionally inconsistent shower temperature - Taxi ban during commute hours(06:00-09:00, 16:30-19:00) - Weak sound insulationRecommended for business travellers, but not for family or sightseeing tourists since this hotel is away from main travelling spot and because of the nightclub on the basement floor sometimes it will be noisy for light sleepers.I will visit here again if I had another business travel chance.
2.0
Quite nice hotel and clean. Pleasant stay and helpful staff
4.0
Nice hotel for business and work, not recommended for sight seeing and tourism. Good internet service, good air conditioning, nice executive floor, nice restaurant. Casino is not for small time betting US or European person, geared more for gamblers. Overall nice stay and comfortable.
0.5
Very old hotel, need renovation, not value for the money
2.0
Mediocre rooms, decent breakfast, mediocre service (used to be better). This hotel is useful for business trips outside the downtown area, but it is in need of renovation. Taxis can't use the street outside during the rush hour, so transport is also difficult. Rates seem to vary widely, and really aren't competitive with much better locations nearer the center. So there's no good reason to stay here other than the location, and even that has lost most of its value with the taxi ban.
2.0
Mediocre rooms, decent breakfast, mediocre service (used to be better). This hotel is useful for business trips outside the downtown area, but it is in need of renovation. Taxis cant use the street outside during the rush hour, so transport is also difficult. Rates seem to vary widely, and really arent competitive with much better locations nearer the center. So theres no good reason to stay here other than the location, and even that has lost most of its value with the taxi ban.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $53 per night. This rental is $82 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Fortuna Hanoi Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fortuna Hanoi Hotel. Enjoy the water!
Is Fortuna Hanoi Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fortuna Hanoi Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub / spa.
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