Fortuna Hanoi Hotel

Reception
Minibar, in-room safe, desk, soundproofing
Premier Room - Full Club  | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Deluxe King | View from room
Executive Deluxe King | Minibar, in-room safe, desk, soundproofing

About this hotel

Located in Hanoi, this charming hotel for $135 per night is a great option for your next break. Luxury Hanoi hotel in Ba Dinh with 3 restaurants 3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a fitness center are onsite. Fortuna Hanoi Hotel offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center

Map of Hanoi

Reviews

3.8/5.0
Good(526 Reviews)
4.0
star 5 empty
Dec 2023
1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag. 2. Window view was messy roofs of many lower buildings and they wouldn't change it for you. 3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it. 4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered. 5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English. 6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away. The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear! I will never stay at Fortuna Hanoi Hotel again. Very negative experience.
4.0
star 5 empty
Dec 2023
Wonderful staff
4.0
star 5 empty
Oct 2023
Overall good stay & clean room.
5.0
Aug 2023
Overall good
5.0
May 2023
The room was clean and comfortable.
3.0
star 4 emptystar 5 empty
May 2023
Front desk attentive to request.
3.0
star 4 emptystar 5 empty
Mar 2023
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
4.0
star 5 empty
Mar 2023
Hotel didn't offer an option for airport drop off.

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $53 per night. This rental is $82 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Fortuna Hanoi Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Fortuna Hanoi Hotel. Enjoy the water!

Is Fortuna Hanoi Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fortuna Hanoi Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub / spa.

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