Shiv Niwas Palace by HRH Group of Hotels
About this hotel
Luxury lakefront hotel, walk to Lake Pichola This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Shiv Niwas Palace by HRH Group of Hotels offers 36 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Udaipur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Garden
Map of Udaipur
Hotel in Udaipur
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.1/5.0
Excellent(160 Reviews)
6.0
This is not a 5 star hotel. One could say the architecture, location, and view are 5 stars, but I could not call the cleanliness, decor, upkeep, food or service 5 stars. Compared to other hotels of similar price point, Shiv Niwas was an overall disappointment. The facilities are dodgy - for example in the suite, the A/C was controlled by a dial on the nightstand. There was no temperature gauge - just a dial - and if you turned it up above the very lowest setting it sounded suddenly were on an airplane landing strip. The towels were thin and threadbare. A five star hotel should provide decent towels. The breakfast was nice but I had one very lousy dinner and another mediocre dinner (room service). I did not feel the service/hospitality were up to standard for India - it was inconsistent and felt somewhat ingenuine. The beds and pillows were comfortable. One of my nights I stayed in a Lake view terrace suite and the view out the sliding door would have been perfect if the hotel wouldn't have put a stupid sticker with a warning to keep the door shut right in the middle of your view. Because that sticker was on the door obstructing my view, I kept my door open, ignoring the sticker's request. If you don't want people leaving the door open, don't give them a reason to. I think there are much better properties in Udaipur at the same price point. You pay high dollar to stay on city palace grounds but you can get similar views without the hassle elsewhere.
6.0
Location is great as this hotel is a part of City Palace, rest nothing is great about the hotel
6.0
The location of the property is very good, accessible to palace, shopping etc. Staff is very warm and hospitable.
However, the rooms need major uplift as compared to its competitors. Breakfast served is not very good, not sure if it is outsourced, it does not seem fresh.
5.0
It is part of the City Palace’s
3.0
Room: clean and well serviced, check out the pool side suites for a larger room
Housekeeping: timely and v good
Food: excellent variety of choice for Indian pallette and staff goes way beyond their duty to be helpful
Spa: average overall, did not use
Front desk: v helpful
Location: within the city palace with great access to local markets, room key allows you rights to be on premises at all times
Overall: definitely a 10/10 and a great choice
5.0
As part of the Palace complex this is truly an exceptional hotel which would cost four or more times more in Europe.
4.0
Great historical property. Location can’t be beat and the staff was expeditions in every way. Will return for sure!
5.0
enjoyed stay
2.0
We wish to file a complaint & claim compensation for the stay. Please advise process. The property is not 4 star as stated.
We had a room that had mold, and construction works being carried out. The shower and electric kettle were faulty. Despite complaining management refused to change our room. Don’t bother booking this hotel. The 5 star reviews are written by local people, We have travelled worldwide, this hotel is not even 3star. Don’t waste your money,
3.0
We had a wonderful time in this beautiful palace. It was certainly a gorgeous oasis to recover a bit from a long jet lag.
Restaurant : very good.
Staff very helpful .
A beautiful aspect of the lake
5.0
A great heritage hotel experience.
2.0
The location of the hotel is its best part! Walking in the bylanes, shopping, exploring the cafes or the city palace tour, nothing can be better than this hotel and Taj Fateh Prakash. Bothe are very strategically located. Food and service both were superb. The desk was very courteous and prompt. However the rooms look old and they lacked good design and heritage vibe. Similarly the bathrooms are old and lack the charm of a well designed place. In facilities, there was no gym and salon. The pool was under construction too. We went with a lot of expectations as it belongs to the HRH group.
5.0
Amazing property in every way. We did a spa day and it was okay. The rooms are absolutely beautiful. The setting is unrivaled. The food was good. The staff is overwhelmingly friendly and amazing.
1.5
Limited Food Choices, Great View but sitting was not comfortable. Service was good but not friendly.
5.0
The most amazing thing was the room which had a balcony attached to it as well as a private area
5.0
Nice place
2.0
The room given was miserable
But we complained our room was upgraded which was a decent room
2.0
The room given was miserable But we complained our room was upgraded which was a decent room
3.0
Beautiful grounds, elegant decor and perfect location. Bathrooms little on a tired side. Customer service below expectations - staff’s slow response rate (waited 45 min to get iron) combined with confusion and miscommunication lead to bit of frustration and unexpected charges. Breakfast buffet and Pool bar though adequate completely overpriced. (500 IR coffee..eek!)
3.0
Our family thoroughly enjoyed the stay at Shiv Niwas palace. The overall ambience and view is one to be experienced. We were treated royally all throughout our stay with prompt and cordial service. The breakfast catered to all tastes and was delectable.
The hotel itself is located in the middle of the city palace, which is a pro if you have to shop, take a sunset tour or tour around the city palace. They will also arrange for pickup and drop off at these spots. However, if you plan to visit old city, it can be a little hard to arrange transport.
2.5
Our family thoroughly enjoyed the stay at Shiv Niwas palace. The overall ambience and view is one to be experienced. We were treated royally all throughout our stay with prompt and cordial service. The breakfast catered to all tastes and was delectable. The hotel itself is located in the middle of the city palace, which is a pro if you have to shop, take a sunset tour or tour around the city palace. They will also arrange for pickup and drop off at these spots. However, if you plan to visit old city, it can be a little hard to arrange transport.
3.0
A hotel within a palace. I didn’t think the property was well maintained. For the price it was not worth much
3.0
A hotel within a palace. I didn’t think the property was well maintained. For the price it was not worth much
5.0
What a wonderful place! You are staying is a an actively functioning palace. The food is good and the strong is lovely. Splurge on a great room if you can.
5.0
Beautiful rooms and views. I really enjoyed my stay
2.0
Things which did not function well at all during our brief stay: - Quality of Guest Room. It was a Suite that we had booked at a pretty hefty price ( Air Conditioning was not effective at all given the room size). It was a torrid time as we hardly slept most part of the night. Pretty bad design of AC Ducts with air flow only in one single channel focused at just one small part of the room - Restaurants ( Friendliness of staff,Promptness) : seems they had a lot of staff, but hardly anyone paying due attention to all guests. They never shared the options available at BF and neither were they following the virtues of True Indian Hospitality (Serving with Care, Warmth and Affection) - Room Service (Food Quality, Quality of Service, Promptness, Clearance done on Time) : till the time we checked out, the dishes we had asked to be cleared remained. The Night lamp which required replacement was never done until having reminded twice.
2.0
Things which did not function well at all during our brief stay:
- Quality of Guest Room. It was a Suite that we had booked at a pretty hefty price ( Air Conditioning was not effective at all given the room size). It was a torrid time as we hardly slept most part of the night. Pretty bad design of AC Ducts with air flow only in one single channel focused at just one small part of the room
- Restaurants ( Friendliness of staff,Promptness) : seems they had a lot of staff, but hardly anyone paying due attention to all guests. They never shared the options available at BF and neither were they following the virtues of True Indian Hospitality (Serving with Care, Warmth and Affection)
- Room Service (Food Quality, Quality of Service, Promptness, Clearance done on Time) : till the time we checked out, the dishes we had asked to be cleared remained. The Night lamp which required replacement was never done until having reminded twice.
5.0
Beautiful and authentic Rajasthani hotel! It was a pleasure to stay here. Lots of perks: rajasthani feel, quiet, next to City Palace, great service + gold cart driving help from one place to another, BEAUTIFUL VIEWS from the rooftop, central location. It was a little on the expensive side, not sure if it was because of the location/season/or what. But I definitely 100% recommend this hotel to others.
2.0
Great location within the city palace complex. The room could do with a few paintings to add some character. The bathroom is outdated but is still functional. Great that housekeeping provided cookies and chocolates every day. Food at the restaurant was great! Service was fine.
1.0
The hotel is very tired, jaded & in need of a complete repair
The tiles in the bathroom were coming off & thrysoil pope to the toilet was disgusting
The worst thing was that the staff didn’t care
It was awful
The swimming pool is really ornamental & could not be used in peace as there were workmen around always
Do not recommend this hotel as it stands- it is only a 2 Star at best
1.0
The hotel is very tired, jaded & in need of a complete repairThe tiles in the bathroom were coming off & thrysoil pope to the toilet was disgusting The worst thing was that the staff didn’t care It was awful The swimming pool is really ornamental & could not be used in peace as there were workmen around alwaysDo not recommend this hotel as it stands- it is only a 2 Star at best
1.5
The Hotel is in an incredible location, right next to the palace. The staff are very pleasant and helpful but the hotel generally could do with a major refurbishment. Although the room was obviously kept very clean there was paint peeled off the walls in most of the room so it sadly gave the impression that the hotel was not well kept.
2.0
The Hotel is in an incredible location, right next to the palace. The staff are very pleasant and helpful but the hotel generally could do with a major refurbishment. Although the room was obviously kept very clean there was paint peeled off the walls in most of the room so it sadly gave the impression that the hotel was not well kept.
4.0
nice swimming pool
3.0
I travelled to Udaipur with my mother and we really enjoyed our stay at Shiv Niwas.
A beautiful palace property,so enchanting with it's incredible architecture, historic decor and beautiful lake and City Palace views. A great location for taking a lake cruise, lake sunset dinner at the palace restaurant, tour at the attached City Palace or shopping in the nearby markets.
The staff were extremely helpful and attentive, especially at the lovely pool and bar.
I would highly recommend to stay here
2.5
I travelled to Udaipur with my mother and we really enjoyed our stay at Shiv Niwas.A beautiful palace property,so enchanting with its incredible architecture, historic decor and beautiful lake and City Palace views. A great location for taking a lake cruise, lake sunset dinner at the palace restaurant, tour at the attached City Palace or shopping in the nearby markets.The staff were extremely helpful and attentive, especially at the lovely pool and bar.I would highly recommend to stay here
3.0
My wife and I stayed here for two nights. We felt like royalty being here. The royal family resides at the Palace.
The rooms were spacious and clean.
Breakfast was just ok. The staff did offer to make us omelets, which was nice.
Our room offered a beautiful view of Lake Pichola.
Wi-Fi was very fast. We had our own router in the room.
We received massages here and had a great time at the spa.
You will not regret staying here.
2.5
My wife and I stayed here for two nights. We felt like royalty being here. The royal family resides at the Palace. The rooms were spacious and clean. Breakfast was just ok. The staff did offer to make us omelets, which was nice. Our room offered a beautiful view of Lake Pichola. Wi-Fi was very fast. We had our own router in the room. We received massages here and had a great time at the spa. You will not regret staying here.
4.0
We had a nice stay at Shiv Niwas Palace .
Though getting into the hotel complex was bit of a challenge since some of the access roads were closed
Once inside it was very comfortable
The hospitality was excellent and so was the access to the meuseum ,Lake Pichola and the restaurants
Overall it was a nice experience
2.0
The hotel is right by the real palace where the king of Udaipur lives. At night and in early morning when all the tourists are gone, you can stroll around the surrounding area peacefully. The room was fine although it is not luxurious.
FAQs
How much does this hotel cost compared to others in Udaipur?
The average price for a rental in Udaipur is $53 per night. This rental is $85 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shiv Niwas Palace by HRH Group of Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shiv Niwas Palace by HRH Group of Hotels. Enjoy the water!
Is Shiv Niwas Palace by HRH Group of Hotels pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shiv Niwas Palace by HRH Group of Hotels?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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