Oriental Suites Hotel & Spa
About this hotel
Nestled in Hanoi, this attractive hotel for $52 per night is a great choice for your next trip. Upscale Art Deco hotel, walk to Hoan Kiem Lake A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and massage/treatment rooms. Oriental Suites Hotel & Spa offers 40 accommodations with fireplaces and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Fireplace
Laundry
Hot Tub / Spa
TV
Map of Hanoi
Reviews
4.7/5.0
Outstanding(997 Reviews)
4.0
Great customer service. Staff was very helpful with restaurant recommendations and places to visit. Our only problem was our window did not lock and opening the door would cause it to open letting the mosquitos in. My wife was covered in mosquito bites.
10.0
Absolute perfect location near lake in the middle of OldTown. Great room. Great staff. Great spa. Great breakfast. Highly recommend.
10.0
A great place for a visit to Hanoi. Perfect location in the Old Quarter and a professional sweet staff to back it all up. Highly recommended.
10.0
This hotel is ideally located and in a very walkable (albeit congested) area. We didn't even realize that the Saturday Night Market happens right in front of the hotel. The best part of this place is the staff. Every staff member greeted us coming and going, and provided any additional information we needed. We had a room with a balcony, which was lovely and spacious. I would not hesitate to stay here again.
10.0
Friendly and attentive service. Great breakfast. Convenient location - close to everything..
10.0
No hot water.
8.0
It’s a smoke free hotel but they could not prevent customer from smoking and my room suffered the consequence for 3 days. Old building and thin walls. They did moved me eventually after talking to manager…the staff are nice. I felt safe staying there.
10.0
Location is amazing. Right on the night shopping street which occurs every Friday, Saturday and Sunday. Rooms were spacious and the bathroom modern. The staff were very accommodating and customer focused. Will stay here again on our next visit.
3.0
The proximity to all attractions was the highlight. Night market just in front of the door and staff that cannot do enough to make you comfortable. Thanks
4.0
Night market just in front of the hotel. location is good and close to many locations
3.0
Great check in and staff. Very clean and fantastic location. All good. Very helpful and caring. Comfortable bed!
5.0
In one of best spots in old quater
4.0
This was a clean and comfortable hotel to stay in. The staff were all friendly and very helpful. Even arranged a taxi to the airport for me. This hotel was much more quiet than other hotels I've used in Hanoi. They were responsive to my emails which doesn't always happen. I would definitely recommend this hotel and think it's a really great value for the price.
5.0
Grand Location, Exceptional services from the Staff .
5.0
The Staff at this hotel are absolutely wonderful! Super friendly and helpful. They were excellent to deal with. They did a fantastic job! The hotel was great too 😁
5.0
Very good!
4.0
The staff were very friendly. The hotel rooms does not look like the picture. Nothing fancy. But it was clean and comfortable and the location was great.
3.0
We stayed at the Oriental Hotel and Suites as part of our trip for our 10th wedding anniversary. The staff was incredibly kind and accommodating. We stayed in a king size suite that had a balcony and it was clean, comfortable and very pretty. My only complaint would be that the mattress was very hard, however all the extra pillows we were given helped with the discomfort. We had breakfast every morning at their Hotel restaurant which had very good food and the waitstaff was again very helpful and polite. I would highly recommend staying at this hotel to anyone who is new to Hanoi for the first time! They even gave us an anniversary gift on our departure from the hotel.
5.0
Excellent location and hotel for the price; but the best of all was the service. Everyone nice making you feel appreciated. Hanna in particular was amazing; she gave us advice on what to book and what she though was not good for us; she just make it super easy for us. I highly recommend this hotel
5.0
Junior suite bathroom bathtub shower combo is a little weird but everything else was amazing
3.0
Highly recommend, have already rebooked and would definitely book again.
Outstanding service. Staff went out of their way to book train and rides several times taking into account special requests.
Perfect, central location: night market street and historic district.
During night market, street closure. If you're unable to walk the less than 500m, contact hotel beforehand for your convenient arrival.
5.0
The entire staff is EXTREMELY friendly & helpful. I forgot my AirPods are the hotel & Hannah/Alice from the reception went out of the way to get it delivered to me at the airport on my way back after two days.
I sincerely appreciate the hotel & it’s entire staff for being so courteous, helpful and caring.
5.0
Grate place to stay clean and good beds
5.0
Its really close to everything and the staff was great
5.0
The people that worked there are great, very nice i enjoyed my stay
3.0
I don’t write a lot of reviews but really have to for this hotel. The service was above and beyond from the staff. The rooms were clean and comfy and the breakfast was great. An incredible stay.
4.0
Good place to stay, staffs are excellent, location is perfect. Room is a little small, facilities are just ok, But Generally, I have a good time there.
5.0
Super friendly staff and really accommodating when leaving our suitcases for several days as we went on our trip to Ha Long and Ninh Binh.
5.0
Very attentive staff
4.0
Small but good old town located staff very helpful
5.0
Super nice hotel right in the Old Quarter. The staff is the friendliest we met in Vietnam. Bathroom so beautiful. The best pillows ever. Breakfast buffet is great and can even order from the menu which is also included.
5.0
Great location, great staff with wonderful assistance throughout the stay.
5.0
It was super quiet which was surprising given its location. Staff was superb, helpful and friendly. The welcome drink (juice) was a delicious.
The hotel is located in the night market area which is super convenient and fun, but worth considering if you need dropped off or picked up at those times.
5.0
Great place and wonderful ambience. Professional staff and very affordable!
5.0
Friendly staff. Good breakfast. Good deal. Nice ambiance. Nothing bad I can think of.
3.0
We had multiple amazing stays at the Oriental Suite Hotel in Hanoi during our recent Viet Nam trip. Beds were comfortable, rooms are clean, location is perfect and conveniently close to everything! Only a short walk to the lake and a few blocks from Train Street. They provided free luggage storage for us during our trips to Halong Bay and Sa Pa, and even upgraded our room after we came back.The hotel staff was attentive and went out of their way to make our stay comfortable. A special THANK YOU to Hannah for going above and beyond to assist us with last minute bookings for Halong Bay Cruise and Ninh Binh day tour, and arranged all of our transportation needs. She also provided really great local eatery recommendations. Our trip to Hanoi was memorable thanks to Hannah’s and the hotel staff’s assistance. We look forward to staying here again next time.
5.0
Great location in the Old Quarter, just a couple of hundred yards from the Hanoi equivalent of Oxford Circus, so busy but not mental. Walking distance to a lot of sights, night market on a weekend, but very contained and clears out by 23.00. Some building works next door during our stay but hotel staff were so apologetic about it and the atmosphere so relaxed we just got on with it. Spa closed for renovation, used one of the sister hotels instead. Worth paying for a larger room / with view, not sure how well the neighbouring works would have been tolerated in a smaller room with no window.
4.0
Delightful staff and excellent location. Very quiet at the back of the hotel away from street bustle. It has recently reopened and not all facilities advertised were available. Nonetheless recommend.
5.0
Location is perfect. Right in old quarter, walkable to most places but quite. Staffs are friendly. Would definitely recommended
1.0
BEDBUGS
left with bites all over the body after sleeping here for one night. Construction noise during the day, bed bugs at night. Stay away
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $53 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Oriental Suites Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Oriental Suites Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oriental Suites Hotel & Spa?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, fireplace, laundry, and hot tub / spa.
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