Courtyard Des Moines West\/Jordan Creek
About this hotel
Comfortable suburban hotel, walk to Jordan Creek Town Center This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request. Courtyard Des Moines West/Jordan Creek offers 102 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Map of West Des Moines, IA
Hotel in West Des Moines, IA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.4/5.0
Excellent(777 Reviews)
3.0
Front desk worker could not find reservation and took two hours of calling the third party twice to finally find reservation. I will never stay here again.
5.0
From the moment we stepped into the hotel we knew we had chosen the best hotel for us. The night staff were so friendly and amazing. The entrance was beautiful! The rooms did not disappoint. So clean and beautiful. The bed had me sleeping throughout the night. Would definitely recommend!!
4.0
Loved the stay but I booked a king with a sofa bed and my room didn’t have a sofa bed so that was a bummer. We made it work istead of asking for a different room.
3.0
Room was nice. Disappointed that the property couldn’t have provided complimentary coffee in the am. Had a bar/kitchen that closed at 10 am. Closed off community area to non volleyball groups. Room coffee is inferior! Hate to have too leave property on a weekend morning for coffee.
10.0
Nice and clean, friendly staff
10.0
We had a great stay!
10.0
Nice place
3.0
The mattresses are too old as well as the pillows. Towels were so bleached stiff and rough.
3.0
It was a great one night family get away. The kids all had a great time and would definitely stay here again.
2.0
Nice facility in newer area. Breakfast wasn’t free but it was best room value around.
5.0
Quiet and relaxing
2.0
Bed was uncomfortable. Only soft pillows. Bathroom shower had long hairs on the wall. Rugs could be shampooed.
I’ve stayed at other Marriott’s and never had an issue with their beds plus they always have a set of soft and firm pillows.
4.0
Very close to everything! Can’t say anything bad or changeable for the property… we had a nice stay… wish breakfast was included.
1.0
Lobby was filled with families, presumably a reunion, but it was loud and chaotic. People were everywhere, even spilling into business center, hallways, bar. Waiting 15 mins to be helped and was greeted by sweaty bald attendant who seemed overwhelmed and dismissive. Got to the room, which was clean except for hair around base of toilet. Bed was comfortable but lots of noise through the walls and outside the room until well into the morning. Cranked our white noise maker and pretended we were sleeping in a subway. Difficult night of sleep.
3.0
Nice enough place, no continental breakfast. Called hotel when I made the reservation to verify handicap accessibility for my son in wheelchair. I asked for roll in shower as we brought his shower chair. When arrived was told no handicap rooms were available. We were also on the 4th floor with instructions in the elevator no to use in case of fire! Not sure what we were supposed to do.
5.0
SUPER impressed with this hotel. We called and asked about an early check in. We were in the area for medical appointments for our son. The lady on duty had us a room ready @ 11am. Very clean, very satisfied. If needed we will return. 5 star for sure
5.0
Fresh and clean. Decent lighting which is important to me. I’m always glad to have a mini fridge. I did overlook the fact that breakfast was not included when I booked. I’m so used to having it in these types of hotels. It is available for purchase however. We weren’t hungry anyway. The location is good for shopping and dining. It’s a fairly quick drive to the airport too.
5.0
Great. We loved our visit.
3.0
Nice place!!!
4.0
Spacious / nice staff / overall property feels a little tired
1.0
Not as nice as other Courtyard properties I’ve stayed in
1.0
Despite prepaying for our room, it was sold to someone else before our arrival. We were given a smaller room with less beds. In a room next to loud and unsupervised teenagers.
The staff directly told us they didn't have to honor our reservation and treated us as if we didn't count as guests and they could do nothing for us because we booked through a 3rd party.
Hotels.com negotiated a 20% discount for the room, which the hotel did not give us. I had to call Hotels.com to finally get that almost a week later.
Also, despite the "Do Not Disturb" sign on the door, cleaning staff and management came to our room twice before 10AM to disturb us about checking out. Even though checkout is supposed to be noon.
All in all, the staff was rude, unapologetic and dissmissive. Won't be booking at a Courtyard again since 3rd party bookings seem to be such an inconvenience for them. Hotels.com went above and beyond to compensate for Courtyard's lack of service.
5.0
Great breakfast, clean area, pool was great for the kids, beds were comfortable.
2.0
Room was advertised as king with pull out sofa and world sleep 4. Got there and my kids had no where to sleep. Had to get 2 roll away beds which took a long time because the staff was understaffed and the poor front desk lady was by herself trying to accommodate about 5 family’s all by herself. Pool was super tiny, no continental breakfast. Shower was loaded bud long black hairs.
5.0
Nice layout. Comfortable bed. Liked the couch area.
5.0
Limited parking was the only problem when hotel was full.
3.0
Great place! Friendly staff! Will definitely go again!
5.0
Cozy and was a good location
5.0
Easy to check in and quick. Lots to do around the area. Very quiet comfortable and clean!
5.0
It was clean quiet and close to everything
5.0
Very nice employees, very comfortable room, very clean place and great amenities. I’d stay there again.
5.0
Clean facilities, friendly staff, and overall great night's sleep. I wish they'd offer continental breakfast but they have breakfast for purchase. Would stay again!
5.0
The breakfast was a let down. Most do more
5.0
Nice friendly staff. Clean property.
5.0
Nothing. It was great. Thx
5.0
Staff was very friendly.
4.0
Bathroom showed signs of age (cracked caulking around tub, tub faucet leaking during shower).
4.0
It was a clean motel. The staff was extremely pleasant. Room was nice. Would stay here again.
3.0
Hotel was clean. Staff was friendly. Will stay here again.
5.0
Clean hotel, very nice and staff was very friendly.
FAQs
How much does this hotel cost compared to others in West Des Moines?
The average price for a rental in West Des Moines is $184 per night. This rental is $42 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard Des Moines West\/Jordan Creek. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard Des Moines West\/Jordan Creek. Enjoy the water!
Is Courtyard Des Moines West\/Jordan Creek pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard Des Moines West\/Jordan Creek?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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