Hampton Inn & Suites Cleveland Mentor
About this hotel
Nestled in Mentor, this lovely hotel for $139 per night is a great option for your next trip. Hotel in Mentor with free breakfast and fitness center This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Hampton Inn & Suites Cleveland Mentor offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Mentor, OH
Reviews
4.3/5.0
Excellent(579 Reviews)
3.0
This Inn is under renovation and so this review needs to be understood in that context. We received an email in advance advising us of the situation and that the pool was no longer an amenity. The staff was excellent. We had a pleasant stay.
5.0
Wonderful and clean hotel. Friendly staff and great breakfast choices
2.0
Lights did not work in bathroom above sink, nor door entry light. TV did not work as well just said no signal whole time. Told them about our situation and they were able to fix one light for the entry but never fixed the tv nor bathroom. Asked if their would be any compensation for things not working in the rooms and the desk people just took our info but did not act like it would go any further. Would not recommend.
3.0
My stay was wonderful. The agent had recommended a restaurant that was within 800 feet of this hotel. The food was delicious.
3.0
This is my go to Hotel. It’s always clean and the staff is so very friendly and helpful. Thank you for a wonderful stay as always.
2.0
We stayed at this Hotel for a family event, along with several other families with rooms. The hotel was under renovation which we were not informed of beforehand. That said, the management was accommodating to provide us a room to gather. The room was bigger than expected. Only real update needed was the bathroom wallpaper. If not for the current renovations and updates to the room, I would have rated higher.
2.0
Room needed updated, requested a king bed and got 2 queens. Old tv. No weights in the work out room.
2.0
This is a better place to stay in a highly convenient location. I’d give it 5 stars but the curtains had this 1 inch gap that wouldn’t close entirely. I’ll pack banana clips next time… If you can stay here by all means do it!
6.0
Under construction. Heat/AC unit not working properly. Bathroom door would not shut.
2.0
The site is under renovation. Room 320 had issues with the HVAC unit. The blower was on high and couldn't be turned off. Was moved to another room....
The breakfast food was excellent.!!
2.0
Overall we enjoyed our stay there and would probably stay there again, but certain items and incidents is why I gave it only an average rating. First off, checking in was great. The staff person was very friendly and checked us quickly and efficiently. My only complaint I feel was not knowing when the Continental Breakfast ended. She did let us know where it was located due to remodeling of the hotel.
The room was very clean and was bigger than we expected. What I didn’t understand is why the office chair that was obviously broken was not replaced or repaired. That to me was just laziness not to be addressed.
Like I said though, in the start of this review, that did like our stay overall and would stay again there. And if those 2 items were not an issue with our stay, this would have received a 5 star rating.
10.0
It was good
2.0
Adequate, for a 3 night stay, but a little run down. No closet in room, no maid service while I was there. Generic, mediocre breakfast.
Location was good - near major routes and several restaurants within walking distance.
4.0
Quiet. Convenient to the highway. Carpet in hallways and dining area need cleaning. Some light bulbs out in my room.
2.0
Swimming pool closed because they were filling with concrete to make a spa. Not aware of this when I reserved the room. Gal that does breakfast buffet was great.
4.0
The rooms could use a little TLC as far as touching up paint and minor repairs. The vent in the air conditioning unit was covered with mold and was giving me allergies & asthma. However, the staff was very nice and friendly. Because of the people I will probably come back. I hope the vents get cleaned before then!
5.0
I thought the room was very nice. The surrounding area was perfect for what we needed.
3.0
The king suite was spacious and comfortable.
2.0
the staff were friendly and professional...no issues there. Our hallway stunk with the smell of smoke even though we had a non smoking room and other rooms around us were non smoking. The smell never went away. The outside side door to hotel did not lock ( we notified staff) so we did not feel safe . It was still not fixed before we left. The bathroom was dusty but basically clean.
1.0
The staff at check were courteous and the bed was comfortable those are the good points. I'll start with the side door that is unlocked 24/7 so anyone could just get in and in my opinion a safety hazard. The bathroom had dirt buildup in the corners,the electric socket was pushed in and the shower was weak. Somehow I didn't realize when booking that the room didn't have a refrigerator to put my medicine in. On my next trip to Cleveland I will not be staying here.
3.0
Enjoyed our stay and will likely return in the near future. Thank you
3.0
It was good however my ac want working correctly in the time i stayed in and it was hard to Siri
3.0
The location was good. Breakfast was adequate. Rooms were very loud and needed updating.
4.0
No seating outside side door entrance on side of building was little difficult coming in the key lock was off No pool on site ( pictured was on website )
Breakfast was decent with hot food pastries,cold cereal ,oatmeal, toast ,eggs sausage, juice and coffee
5.0
I was comfortable at this hotel
4.0
Lobby carpet needs to be replaced.
3.0
Room was spacious and comfortable. I liked that there was a bath tub for a nice soak - after a long day in the car. Bed and linens were very comfortable. We were greeted by front desk personnel and he suggested we go to Headlands Beach if we had time. So glad he mentioned it as we spent an hour + half there. Breakfast was good as was the coffee. I have stayed at many Hampton Inns and will continue to do so in the future.
3.0
Very pleasant stay for an overnight - clean, comfortable. Quiet location with easy access (walking) to multiple restaurant options. Friendly staff.
We had no fridge in the room but that wasn’t a problem for us.
2.0
Nice stay overall. Nice and clean hotel. Unfortunately the pool was closed for repairs.
2.0
It was ok there is a room to improve
1.0
The front desk was rude and not accommodating. The room was dirty. The pool pump was broken for the last four months. At check-in, four other customers ahead of us were told their rooms were not clean and they were switching them to a different room. We were not told this, but given a dirty room. I woke up the next day with bug bites on my legs. After telling the front desk, they refused a refund, discount, or changing our room.
2.0
Reserved a deluxe king, got a double queen. Questioned why to front desk was told no rooms are guaranteed
Dirty washcloth in shower curtain rod
Definitely needs updating: carpets especially
Ate breakfast at 9 am: out of oatmeal, eggs rubbery
2.0
The hotel was great as Hampton Inn's go with the exception of the HVAC unit. My room had the type that will not run in continuous fan mode. So the unit starts and stops all night making it difficult to sleep. So if your picky about the HVAC units, this hotel has the bad ones.
5.0
Hotel allows dogs and our room definitely had a dog smell. Breakfast was good and they kept things well-stocked. We were there on a weekend evening and there aren't many dining options at that time. Area is near the Capitol and I'm sure it's much busier on weeknights. Skinny Pancake Cafe was an excellent and affordable dining choice, though.
3.0
Nice, clean and friendly atmosphere.
4.0
We were hoping to use the swimming pool, but it was closed for maintenance
5.0
Everything was fine except tjhe bathtub drained very slowly.
2.0
This is a nice property, but a little more worn that most Hamptons. Probably soon due for some refreshing. Also seems to be suffering from a little understaffing.
2.0
Everything was ok but no fridg in room
5.0
Great staff, clean room, delicious hot breakfast, would highly recommend
FAQs
How much does this hotel cost compared to others in Mentor?
The average price for a rental in Mentor is $182 per night. This rental is $43 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites Cleveland Mentor. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hampton Inn & Suites Cleveland Mentor pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites Cleveland Mentor?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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