Upon arrival ,sign on front desk no towels,washer/dryer broken. Clerk informed us that we had 2 towels for our room for 4 persons. Asked for more towels and she said there were no more. We asked if we went and bought towels would they reimburse us. Was told no. I asked for manager and was informed she was not there. I told her the manager sucked and that this was a piss pour way to run a business. Clerk said i could call manager, i told her i didn't want to. It was not my place to hassle with manager. I was not the employee, she was. I asked her to cancel our reservation. At this point we went and stayed at 1 of your competitors. Could they have not went to a laundromat and cleaned towels to accommodate our stay instead of saying 2 towels is all you get for 4 people and thats it. They took our reservation. I've stayed at Comfort inns coast to coast over 20 years and never had a bad experience. This experience may make me rethink that. Our reservation charge was pending on our credit card until the last day or two at which time we noticed we were charged for the none acceptable experience. I am requesting a refund! I will also be contacting Confort Inn customer service. SAD!

Arrived at 8:30 pm and room wasn’t ready. Also the pool is only suitable for 10 people (literally). We were never able to enjoy the pool as a family.

They were very busy so we had to wait for towels, but the gentleman at the front desk was exceptionally helpful and friendly.

Our check in was easy and the front guy was super nice and friendly. Our room was spacious and the beds comfortable. We wish the elevator was quieter so request a room away from the elevator.

Very clean, yummy breakfast and nice staff!

A quick stop great price for the area

Was clean but outdated

His is an older hotel, but clean and very quiet. The staff were great! Our room was very clean. We would stay again.

The staff was very friendly and made our stay comfortable. Thank you!

The staff at check-in was extremely friendly and helpful. The hotel room was clean and comfortable. I would stay again..

A very clean hotel.

Great staff and customer service. Room was fantastic.

In room coffee maker had internal basket missing. No facial tissues. Breakfast area was great and beds were confortable

would be nice to have own driveway

I did not catch his name but he works at night has a few tattoos. He was very nice and out going. We need more people in this world with his kindness. Breakfast was ok . But hey we did not needed to go spend money a a fast food place. Just one night but will stop again for traveling.

Our check in was very easy. Our room was nice but the window had a huge crack in it! Breakfast was basic but fine and the coffee was good. We would stay there for a one night stop.

Very comfortable and relaxing. We've stayed here before and will again. The staff is all very nice!

Very friendly staff. Nice, clean rooms and facilities

The hotel was so clean and the breakfast was fantastic!

We had a long day after driving through a snow and ice storm. When we arrived two hours later than we expected, the desk clerk was there, had our paperwork ready to sign and got us to our room in record time. The room was clean and very comfortable. It was convenient having breakfast before leaving in the morning. Just a pleasant experience after a long stressful drive. Thank you.

Very good!!

Clean room and common areas. Good condition property. Good quality sheets which is one factor by which I judge lodging. Spacious room with sofa. Comfortable bed. I would definitely stay again. Decent breakfast with hot scrambled eggs which was nice plus waffles, muffins, fruit, yogurt, juice, coffee, cereal so actually counts as breakfast versus a nothing "continental" in other hotels.

A diamond in the ruff, totally exceptional. The staff was great

dated building and decor. Heater was extremely loud. attendant was really nice.

Great breakfast staff!

My room key rarely worked. The staff had to replace my keys or let me in nightly. Other than that it was fine

Check in was easy, Jimmy was very personable. Overall room and property was very good. Will be checking out breakfast in the morning.

This was an overnight stay for a business meeting

Clean rooms, hot breakfast, free snack and lots of channels on TV.

Loved that the room was spacious and clean. The only thing about the room is we didn't have enough toliet paper. The pool was wonderful. It was clean and warm. One more thing, the bilingual receptionist was excellent.

Easy to find.

I’ve stayed at the this property in the past and it has gone down on cleanliness and appearance. Staff was great.