Sinclairs Retreat Ooty
About this hotel
Comfortable hotel near Ooty Lake This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a complimentary children's club are onsite. Sinclairs Retreat Ooty offers 81 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Internet / Wifi
Parking
Balcony / Patio
TV
Gym / Fitness Center
Garden
Map of Ooty
Hotel in Ooty
Reasons to book
Includes essentialsGarden, Internet / Wifi, Parking and more
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Reviews
3.2/5.0
Average(74 Reviews)
4.0
When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
1.0
I wanted to tell the cons. first
1.) Property is away from ooty town. You need ken vehicle
2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced
3.) The road to this hotel from ootty is in pathetic condition
4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside
2.0
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
2.5
Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
1.5
Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
2.0
Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
0.5
Not worth the money
3.0
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet.
the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see.
so overall a disappointing stay. the only bright side is that the staff was very nice.
in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
3.0
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet.the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see.so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on its website that its spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
2.5
The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
5.0
Location is very good,staff specially Front Office,House keeping Bharat are really good
1.0
The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty
I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
0.5
The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
4.0
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
2.0
Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel.
Elevation and the gardens in the resort were wonderful.
2.0
Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel.Elevation and the gardens in the resort were wonderful.
2.0
It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
4.0
Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
1.5
Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
2.0
Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
4.0
All service are good and satisfied with service.
Good property
4.0
All service are good and satisfied with service.Good property
1.0
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast.
It was a 2 star property at the rate of 4 star.
Really a first time bad experience through Expedia.
1.0
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast.It was a 2 star property at the rate of 4 star.Really a first time bad experience through Expedia.
0.5
This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
1.0
This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
2.5
It was amazing
2.5
It was amazing
5.0
Excellent hotel and stuff are extra ordinary. Hotel location is great.
5.0
Excellent hotel and stuff are good. This is one of the best property in ooty
3.0
Rooms were small and were expensiveWith not that good view
1.0
Have stayed in this hotel before in 2015. The standard has gone down since. Bed linen and towels has long passed it's use by date. Shame because the location is excellent. In need of urgent refurbishment.
2.0
Stay was amazing . we have enjoyed the stay . Food quality was very good . However few hindi & english news TV Challen should be made available
2.0
Drainage smell throughout in level 1 floor. In room menu terrible. No hot water at night. Good location though
3.0
Once the payment was done during check in none of the staffs never bothered to greet me. I had to request every day to provide two water bottles and I was updated that it would be provided during room cleaning. Not satisfied with the service once the payment was made.
3.0
It was a pleasant experience with such a good service provided by Sinclair retreat staff. We also liked the location and the view of hotel.
We stayed there for 3 days and liked everything of this hotel, facilities view staff food.
We would like to recommend one thing to hotel that they should provide the dormatory for drivers as I have seen them sleeping in cars as no such facility was available.
0.5
It was a gift for my parents and brother, I am disappointed with the service and products received from Sinclair's retreat, rooms with minimal air circulation, semi fixed windows, suffocating, corridors were dark and mediocre food and beverage.
1.0
My parents stayed with their guests did not enjoy much had to check out early.
2.0
It was a short but a fantastic stay with Sinclairs. Especially the chef Shobhan. He ensured to make the evening special for us on our wedding anniversary. This property will be our first choice whenever we plan to visit Ooty. Keep it up!!
2.0
Have a wonderful stay and the hotel service and stuff are very pleased.
FAQs
How much does this hotel cost compared to others in Ooty?
The average price for a rental in Ooty is $53 per night. This rental is $60 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sinclairs Retreat Ooty. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sinclairs Retreat Ooty pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sinclairs Retreat Ooty?
We found 6 amenities for this rental. This includes internet / wifi, parking, balcony / patio, tv, and gym / fitness center.
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