nice

I would never stay here again. The hotel was at best a 2 star and I am not sure how it was fabricated to be 4 star. It smelled bad (rancid chicken fat is how I would describe it), there was mold everywhere on the glass, calcium build-up all over, and the shower set up was rusted - and I was supposedly given a better room. The sheets were bleached with harsh material that made my body itch, I could not sleep and checked out ASAP the next morning. The girl from the front desk however was great, she cared enough to take care of the issues.

All glasses in the washroom should be cleaned. Extra toilet roll needs to be prepared in the toilet.

Excellent service and really enjoy the spa

Great hotel with natural spring water, nice staff, free upgraded to Vogue room, very spacious

Bedding had smell. Distance from subway. Not very clean

Everything so good, service wonderful

Check in and check out 非常快，早餐種類多，雖然吃早餐的空間不大，仍恰到好處，溫泉缸size 好理想，水速甚佳，第二晚從外出返酒店，有個小驚喜，就是房內放了兩碗芝麻湯圓糖水，十分窩心

Nice relaxing environment, clean and good service. Location was a little hard to find at first.

BIG room with great hot spring in the bathroom! Our room is upgraded to a suite which has 2 big beds.. extremely comfy!! Although the price is a bit expensive but the room worth the price! Suitable for family with elderly to relax and enjoy the holiday!

BIG room with great hot spring in the bathroom! Our room is upgraded to a suite which has 2 big beds.. extremely comfy!! Although the price is a bit expensive but the room worth the price! Suitable for family with elderly to relax and enjoy the holiday!

Great stay at Aqua Bella. Clean, spacious, nice breakfast, nice in-room hot spring, great service of staff. 100% recommended.

Great stay at Aqua Bella. Clean, spacious, nice breakfast, nice in-room hot spring, great service of staff. 100% recommended.

We were very happy with this hotel. The decor is very tasteful (Japanese-style) with fresh flowers on every floor. The ambience is subdued and calming with quiet music piped to public spaces. Breakfast is an extensive selection of Western and Asian dishes and very tasty (if all cold). The private hot tub is large and the hot spring water is piping hot. We arrived 3 hours early and after only an hour of waiting in the dining room, we were given the key to our room which had been upgraded from the Garden room to a Classic room. Very nice! Much larger than the Garden room. The bed is comfortable and the linens crisp. The hotel is a short walk uphill from the main street where you will find the Tokiya and other restaurants and massage salons. The Thermal Valley is a 15-minute walk away while the Beitou Museum is more like a 25-minute walk away but all uphill, right beside the Grand View Hotel. We recommend this hotel.

room small, no window, bathroom gets wet after shower so when you go to the toilet the floor is very wet, it is very inconvenient. Can hear noise at night, don't know where the noise came from, probably from the fridge. Therefore could'nt sleep well . The hotel is uphill you have to walk either stairs or slope to reach the hotel unless you take a taxi, so even though is pretty close to the station, it is still not convenient with luggages. The hot tub is big though, the spring water come out fast didn't take long to fill up the tub. This is the only thing good about this hotel. So don't recommend to take the cheapest room, pay more for larger room if you want to enjoy the spring water; however all rooms have problem with wet bathroom floor

I was looking for a relax and enjoyable stay during my hot spring tirp in Beitou. This hotel provide such for me. The decoration of the hotel lobby is quite modern. There is a kiosk for self check in and out, but the staff will offer assistant mostly. The room that I stayed was big. The bathroom and bathtub for hot spring is big enough for 2 person. I can take a shower and walk in the bathtub without squeezing yourself. One thing need to keep in mind, give some times for the bathtub to fill up. The aroma for those bathroom amenities are quite good. Bottles of water and Pocari are complimentary for refresh after hot spring. Nespresso are placed in room. I stayed for 2 days, they provided a fruit plate on first night and dessert for the next day. My friend seldom sleep well away from home. She can have a good sleep in here. Buffet breakfast are served in the morning. Western, Chinese and even Braised Pork Rice are served in the morning. Quite a few options of salad can be chose from. Location is good. It is close to New Beitou Station. A lots of fast food restaurants are close by. The Beitou NIght Market is 10 mins by walk from Hotel. Except the good review, I had 2 cons on this hotel. 1. Lighting in the room can be improved. It is quite dim in the room. 2. Must check the small print after the reservation. I remembered that I selected and paid a bit higher for the room with check in time at 17:30, but it came up to checked in at 22:00.

Splendid vogue room. Will come again. Pity there was no ramp at doorway, had to carry lugguage up stairs. Bathroom robes would had been a great addition.

stayed 5 days there, everyday same breakfast. fast check in & out.

Very nice and helpful staffs and very convenient location 7-11 just across the street.

Overall satisfy. Just the check in time will need to wait after 5pm and the breakfast time until 10am only.

We were upgraded to the best guest room (only 2 in the hotel). Room was very elegant, clean and spacious especially the hot spring tub. Reception was very helpful and friendly. Included breakfast was very selective and peaceful. Balcony was very nice and cozy. Would like to suggest the glass shower door shold be longer so water will not splash to the toilet area.

Upgraded to room for 4people:) Room was big and comfortable. Big toilet, onsen size was suit for 2 people only. Clean environemnt! So sweet for providing night dessert:) Choices of breakfast in hotel was not enough but it is okay for a small hotel.

Booked this hotel with private hotspring during summer season, when hotspring is not that popular due to hot weather. Staff allows us to early check in and gives us free upgrade of the room (from Garden room to Classic room). The room is large and comfortable. Free water, pocari and fruits are given as gifts. The washroom and hotspring tub are huge. Water comes out fast for the hotspring tub. With windows open the ventilation is acceptable with just mild sulphur scent. I think the drawback is that the coloured pillow are not washed frequently. There are 1 large and 1 small red/ brown pillow which kept some oily smell there, so I dare not to use them and instead just sleep on the white one.

Booked this hotel with private hotspring during summer season, when hotspring is not that popular due to hot weather. Staff allows us to early check in and gives us free upgrade of the room (from Garden room to Classic room). The room is large and comfortable. Free water, pocari and fruits are given as gifts. The washroom and hotspring tub are huge. Water comes out fast for the hotspring tub. With windows open the ventilation is acceptable with just mild sulphur scent.I think the drawback is that the coloured pillow are not washed frequently. There are 1 large and 1 small red/ brown pillow which kept some oily smell there, so I dare not to use them and instead just sleep on the white one.

This is a rare instance where the hotel room actually looked better than what the photos show. We didnt get an upgrade and the perks (wine? dessert?) that other reviewers got, but still we were happy with our stay. The room was huge and breakfast was great too. The tub was large enough to fit a couple.

This is a rare instance where the hotel room actually looked better than what the photos show. We didnt get an upgrade and the perks (wine? dessert?) that other reviewers got, but still we were happy with our stay. The room was huge and breakfast was great too. The tub was large enough to fit a couple.

The room was too dark overall and it was quite noisy that you could hear clearly the dogs barking outside. There are no actual open windows behind those curtains; it would be nice and important to have some sunshine. Oh, and cranky floor...well, the overall service was very nice, though I didn’t really like the idea of leaving the cardkey to the counter when we went out for awhile

Location wise is convenient but the toilet arrangement was disappointing as there was no place for you to hang your clothes. And the gym was also not quite a gym with a body shaker machine and a cycling machine. The business Centre comes with 2 computer but only has one keyboard attached that has A and Z not working.

Location wise is convenient but the toilet arrangement was disappointing as there was no place for you to hang your clothes. And the gym was also not quite a gym with a body shaker machine and a cycling machine. The business Centre comes with 2 computer but only has one keyboard attached that has A and Z not working.

Room so cold n Breakfast not variety

Room so cold n Breakfast not variety

Courteous staff. clean room. awesome breakfast! the best hotel we had on our trip.