For spending $100 for a room. Only half roll of toilet paper,not even a plastic cup

Conveniently close to San Benito events

some items need repair

Sheets were dirty restroom was dirty

Very dissatisfied

The only thing we did not like were the noises at night like some one was banging on iron over and over and then there were noises in our room like someone hitting the walls. I even called in about it to the office. Two women traveling alone and we were concerned. We will stay again because it’s convenient to our visiting place. There was no soap or shampoo in the bathroom dispensers but no big deal we had our own. We had to go get our own towels and Maite bath tissue from front desk but that was also not a big deal. The place was clean and good beds.

I send an email to have upper management contact me and please don't have the disrespectful rude Juan call. We have not received a call. We lost our key went to front desk to ask for key well it just happen that they could not give us a key because they had registered someone else they should us how our room with our stuff in there was registered under someone else name... Lost shirts-cleaning lady had returned to front desk but were lost.. By order of Mr. Juan because we ask for a quote for the salon and did get it, we are not allowed to stay there anymore... And if we reserve online we will lose our money... That Juan guy threatening to call the police which we said please do ... He was trying to provoke into fighting doing signs with his 👊 fist saying he wanted to fight 😡. And many more things ... Of course we won't be coming back ... Other then this guy the rest of the staff was nice and respectful and helpful We are looking into this with officials

It was a good property for the price. The room was nice. The shower was not great (pressure wise) other than that it’s decent.

Helpful staff

Guest Inn has what I require for a one night stay. Great location, close enough to everything but quiet, safe and affordable.

Staff

Comfortable bed slepted like a bab.

Lije tht it was safe and quiet

Hello , To whomever it may concern I honestly don't have much complaint about the premises the room was okay it wasn't bad it wasn't the best but as I said it was okay. You know one of the things that makes any experience whichever it is that makes it a perfect stay or a perfect experience is always customer service. The person in charge at the reception desk I honestly feel has no experience with customer service I think I did a very good job by not lashing out at him the person up front by the name of Juan Wisconsin trying to educate me on how the hotel industry work and operated. I tried multiple times telling him I did not really care how that worked it wasn't none of my concern all I wanted was a room. He constantly would come back with smart remarks about how the industry worked and that how he was very experienced in the hotel industry and that where he worked and other places he worked I told him I didn't want to find out that was not my business all I wanted to do was to stay in the room and be left alone that's all I wanted it got to the point where he kept trying to inform me how the hotel industry worked and I told him stop I don't want to find out I don't care about it it was none of my business where he worked what he did all I want him to do was to charge me give me a receipt and let me go about my way he ended up telling me that he was informing me so that I wouldn't have these problems at other hotels and I told him that's none of my concern it's none of my b

A great value, location, convenient to restaurants, hospitals and shopping.

Very friendly staff and was unique

Tv remote didn’t work l asked for another and that didn’t work also asked for two more pillows and didn’t get it the refrigerator was not working properly so l couldn’t save anything in it

Friendly staff nice and comfortable room

Was quiet and had a great pizza and wings restaurant rt in front

This place was very dirty and the staff was rude Eric I guess he was the property manager he was very unprofessional with a ugly attitude we didn't even stay we left and he refused to give us a refund

Honestly, the only thing nice about the room was the A/C. The waste basket was being used to catch the condensate dripping from the condenser, the bathtub had a soft spot with a crack, so there’s no telling where the water is going. The mattress was coming apart at the seams. A wobbly table with one chair.

Room not ready, the room was dirty sheets dirty I have to wait 2 hours to check in don’t recommend to no body sorry .

No issues at all..loved the price and place..

All pleasant

Nice and quiet

No pillows

Beautiful

Great place

I was onable to check in and I was still charged for the room

The hotel is good the shower was not working on the first room I r the second but the 3rd room was grate other than that it was excellent

No breakfast on property as advertised on web site or in the office. No hot water when showering. Clean. Room was clean but could use maintenance.

You get what you pay for. The room was clean and simple, had a foul odor though. Nice bathroom area - clean! Check in quick and simple. Just an overnight stay to fly out in the morning.