Horrible. The walls and ceiling are not sound proof. Planes passing by every few minutes very disruptive. Sheets had stains and didnt look clean, everything looked dirty. We ordered dinner and asked for room service, one hour later we came to see if our food prepared and the staff said they were still making it but they havent started cooking. So we canceled it and bought food from the restaurant next to the resort.

Poor customer service, uneven bed mattress couldn’t sleep at all, A/C had a mind of its own and regardless of the temperature it would either get very hot or freezing cold.

While the reception staff were super friendly our check was late as room was still mot ready. When we entered the room floowers were wet and muddy. There were no bathroom mats and handtowels. TV wasnt working and we saw bed bugs the following morning. Even after 5 escalations and requests no one came to clean the room and give us towels or fix the TV. However Breakfast was good and kitchen staff super friendly

First, the staff is wonderful, but hotel room had a cockroach, a lizard and ants in the bathroom and the air con did not get fixed in the 2 nights we were there. We had a ceiling fan, but there were a few moments we wished the air con worked as it got stuffy since the windows were closed to prevent any furthers cockroaches or lizards from coming inside room

We arrived on the Day , and we got given a wrong room .Took several hours for the staff to sort it out.The staff are bit slow and friendliness is probably not in their diary. Accomodation was average for cleanliness.

pleasent quiet friendly staff relaxing

Easy to get around. Excellent staffs,

Let’s start with the name, this is a motel not a “resort”, and the “beach” is nowhere near this place. This is fine as this place is more of a stopover for a night or two as it’s near the airport. Oh by near I mean as close to the runway as legally posible so be warned. The noise is not the hotel’s fault but be aware that it’s directly by the airport . The rooms are arranged around either a swimming pool (which was quite nice) or a parking lot, with the ground-level rooms having no privacy curtains on either the patio side nor on the window facing the other side. The walls are paper thin and you can literally hear people sneeze in the next room . We laughed all this off until a staff member asked us to move rooms as our room was “booked” . We asked how that was possible as we spent one night in it and had another night to go. We were told that our room had been booked and we needed to move to the “family room”. I was confused as I thought we were already in a “family room”because that’s what I booked and paid for , but it turns out we were in s smaller room with 4 beds crammed into it. The staff are nice enough here and the pool area is relaxing but honestly skip this place if you want a good nights rest .

The staff was very helpful, but the room we stayed at had paper-thin walls and we could hear absolutely every movement in the adjacent rooms and every step in the room above. Sadly for us, we had noisy neighbors next door who stayed up talking and giggling until 2am and we couldn't sleep. We enjoyed the swimming pool after coming back from our day trips.

Good and cheap vacation. For one or two nights perfect.

Wailoaloa Beach Resort met our expectations and we enjoyed our stay. The staff where great and we appreciated the complimentary breakfast. It is nice and handy to the Wailoaloa Beach restaurants and the airport. Due to the age of the resort, it is probably time for a refurbish but it is perfectly adequate. The very reasonable rates reflect this. Great place for backpackers.

It was a dump, there are no other words. The noise at night was awful and sometimes went on 'All night'. The place seemed to attract youngsters who had no concern for anybody. The staff, although always nice and polite, had no interest in keeping any order from guests. The breakfast was, less than basic. The room was dirty, and the sheets were never changed for a week, although there were a couple of offers of room service.

Very good clean as always

What you expect for the price you pay. Pleasant stay room was clean enough, no bed bugs!

Very old and dirty I wouldn’t recommend staying here to anyone

No good

We did not get the room that we booked on expedia. The room that we got did not have towels, blankets and not enough beds for everyone. Bedding was dirty. We had no hot water and couldn't take showers. We asked to get moved and the room was smaller and no hot water. It was above a convention room which was so noises. Every day we asked the front desk to for help with no success. We couldn't sleep for the entire stay. We tried to cancel but couldn't get a hold of expedia. This ruined our trip. We asked for a refund after the first night and finally the last night someone from expedia finally contacted me and said it is too late. The front desk told us that we can get a refund even if we stay there but at the end we were told something different. I never had an experience like this. No one wants to wake up with a headache everyday. The nights ruined the days. There was a large group of men drinking until late in the night. We kept waiting for maintenance to fix the hot water but no one came. We asked for extra beds and they never came. The second last day when beds might have came I saw a truck with dirty, filthy mattress. So I told them no thanks. My parents couldn't stay with us and had to make other arrangements. The Place is very dated but thats ok people can deal with that. But the pictures on expedia don't show the current condition of the resort. We heard many groups complain. Save yourself a headache spend a bit more elsewhere.

Large room. Bed was comfortable but it’s noisy outside and hard to sleep. I used earplugs and an eye mask and slept great! They only provide hand soap and towels upon request, so bring your own shampoo and body wash. It’s a backpacking hotel, a place to sleep, that’s about it. Staff is friendly.

little insects all around the ground and room floor, bathroom lights, and room lights are very poor, not bright enough can not get dressed or put makeup on, no tables or chairs in the room disturbing walls you could hear next room fighting, breakfast not good at all poor service advertise breakfast serve at 7:30 am but when we get there nothing ready till 8:15 am, selection of breakfast was only bread, slice sausage, oatmeal that's all not going to this hotel again

Communication was difficult, with an agreed airport pick up just not eventuating and the staff not really caring about that, and a general diffidence in checking in. Because of late arrival (no airport pick up) I had no local cash and expected that I could get a meal at the ‘resort’ but had to cajole to have a meal and a drink added to the room tab rather purchase each item individually (with a $12 fee for each card transaction). One very lovely staff member came and had a chat but otherwise it was not a particularly friendly place. It is right next to the airport runway (really right next to) and planes regularly landing and taking off were pretty overwhelming when trying to sleep. It was advertised as quiet and peaceful. Clean and basic and the meal was simple but tasty and all would have been ok really (even the planes landing 50 metres away could have been funny) if the reception was a little warmer.

I liked the bangelo style area

Noisy bedding no hot water not clean

Really noisy, hosting rugby team but forgot there are other paying customers staying there too. The whole area become a training camp. Plus players come into your “private terrace” to eat, blasting the music early in the morning etc. Unfurnished kitchen, not even a kettle. If want cooking equipments need to pay additional fee. Really old amenities, specially in the bathroom. Mild on the ceiling, shower door holding only by one nail (really unsafe), shower leaking so water spreading on the bathroom floor, shower needs to be re done as really dirty

Thank God we booked just one night. The photos are far from the reality, the hotel needs a lots of maintenance. “Beachfront” with a huge grass area that separates you from the beach. Stains in the sheets, dirty shower, A/C with not remote working, the hands towel in our room was definitely there from previous guests.

Not so good Breakfast was the worst. Only 1 staff working and ran out of food. Room was fine Bathroom too small but had hot water. No kettle and tea stuff but you can ask for them. Dirty dining place and tables. 6/10.

Good staff

Service excellent both shuttle and checkin ( once they found our reservation which took a call to hotel.com to sort out .) Simple accommodation but in need of repair , septic backing up through floor vents .decking falling apart , etc.. This is a 40.00 a night accommodation not a 100 cdn . We only stayed one night .

Beds are pathetic,furnishings pathetic,cockroaches,unsafe guests.

i didn't like hearing the people above us stomping on the floor, didn't like hearing next door snore, didn't like that there were no cups or glasses supplied, didn't like the fact that you could lock the main exit door from the outside, didn't like taking a $20 bond in cash with no receipt and not having it returned, didn't like the fact that there was an opportunist who came into the room between 6am ( our exit) and 6:30 am ( return) to find an ipad stolen that was left behind, the opportunist kindly screwed up but left my notice of dissatisfaction and return of bond, i assume the staff read received and read it. I don't like the fact that I can't send an email to this place outlining the opportunist thief (sits in the out box) not sent. good thing about this place? the pool

The rooms need maintenance. Cheap accommodation, very basic. Not as described

Lots of open spaces and location

Booked a room with cooking amenities so don’t need to dine out but no cooking equipments provided unless pay an excess which is not what’s advertised