Xiexie , thank you for rooms and enjoyed the stay again . See you next year

Very convenient and good location.

Hotel is closest to Canton fair, That is the PLUS. In winter time rooms have NO HEAT and are cold. There is NO restaurants in any building near for evening food. During day of the fair, there are McDonalds and noodle shops open for breakfast and lunch. about 350 meters away. Subway is about 300 meters way. Beds are OK for comfort. Family Mart (7-11) store located in Building open 24hours. most rooms have a washer dryer. I have stayed here about 6 times in winter / summer. Its nice to be close, but you still end up paying taxi costs to go eat. Rooms have Wifi, but not VPN

Hotel is the closest & cheapest to the Canton Fair buildings. In Winter time there is NO heat in the rooms, so the rooms are cold. There are No restaurants close for any night time eating. The only advantage is being close to the fair building. There is a FAMILY MART (7-11) located in the building with basic drinks and snack foods. There are some food places Under the Canton fair that operate during fair days. On other days most are closed, so prepare to travel somewhere else to get food.

The property is nice and located close to the metro. Great location, not far from anything via metro. Room was pretty comfy and clean. The front desk is a bit confusing because there are three companies that rent hotel rooms in this property. Besides the language barrier, I felt the service could have been better. All and all, we were really pleased and had a great time in Guangzhou 👌

The property is nice and located close to the metro. Great location, not far from anything via metro. Room was pretty comfy and clean. The front desk is a bit confusing because there are three companies that rent hotel rooms in this property. Besides the language barrier, I felt the service could have been better.All and all, we were really pleased and had a great time in Guangzhou

Generally this hotel is okay, but some aspects leave a lot to be desired. Check-in is poor, and communication is difficult. Added to that the lifts are a disaster. 2 lifts working for some 40 floors, half of which are offices means it's like getting on the Tokyo subway and you can waste 30 minutes just getting a lift in 'rush-hour. If you are at the expo-centre it is convenient, but it is not a relaxing hotel to stay at. FYI, the room vending machine selling sex-toys and contraception was also a little weird.

The hotel run my credit card even though I had paid Expedia and advance for my stay

No one will help with suitcase, wifi is not good and I lost lots of contact, I had to go to lobby to have wifi,

Besides the one male staff helping us at the counter, all the other female staff members were rude, and trying to give us a hard time while checking in. The young gentleman was trying everything he can to help us, while the female staffers that he was working with just didnt want to accept any different id besides local id cards. Im an US citizen. How am I suppose to offer an local id??? It also took forever to get us checked in, because they couldn't find our reservation online. The bathroom was out of toilet paper, so I saw a member of the house keeping crew. Told me she couldn't help me, because my room which was directly across the hall from the room she was cleaning, wasn't part of her company's property. Apparently I stayed with a different company's hotel room, and there were multiple company's on the same floor, same hall way. Would've helped to have been told of this before going up to the room. The WiFi doesn't work. Also, the hotel is around absolutely nothing! You're in the middle of nowhere. Besides a subway station underneath you. If you're hungry, good luck finding anything to eat. We had to take a cab for 30 plus minutes to get into "town". Very inconvenient. So inconvenient that I took the loss of 3 nights by checking out early. The hotel is located nowhere like it was stated on the information section. Would not tell anyone to stay here at all!

Besides the one male staff helping us at the counter, all the other female staff members were rude, and trying to give us a hard time while checking in. The young gentleman was trying everything he can to help us, while the female staffers that he was working with just didnt want to accept any different id besides local id cards. Im an US citizen. How am I suppose to offer an local id??? It also took forever to get us checked in, because they couldn't find our reservation online. The bathroom was out of toilet paper, so I saw a member of the house keeping crew. Told me she couldn't help me, because my room which was directly across the hall from the room she was cleaning, wasn't part of her company's property. Apparently I stayed with a different company's hotel room, and there were multiple company's on the same floor, same hall way. Would've helped to have been told of this before going up to the room. The WiFi doesn't work. Also, the hotel is around absolutely nothing! You're in the middle of nowhere. Besides a subway station underneath you. If you're hungry, good luck finding anything to eat. We had to take a cab for 30 plus minutes to get into "town". Very inconvenient. So inconvenient that I took the loss of 3 nights by checking out early. The hotel is located nowhere like it was stated on the information section. Would not tell anyone to stay here at all!

we disliked our stay immensely, no one there to greet us , no one to help us with bags, no one spoke english. Check in was very long and very disorganised. Strongly DO NOT recommend it

we disliked our stay immensely, no one there to greet us , no one to help us with bags, no one spoke english.Check in was very long and very disorganised.Strongly DO NOT recommend it

There was roach in the bathroom the first night wechanged the room, In the morning when we wanted to take a shower Or go to the bathroom there was no water, 2 lights in the room was not working. I’m glad you are emailing me because I wanted to call and let you know that this place was not worted at all and I would like to get my money back at least some of it. Thank you Doreen

There was roach in the bathroom the first night wechanged the room, In the morning when we wanted to take a shower Or go to the bathroom there was no water, 2 lights in the room was not working. I’m glad you are emailing me because I wanted to call and let you know that this place was not worted at all and I would like to get my money back at least some of it.Thank you Doreen

None of the staff speak English that make checkin Very hard when all your paperwork and confirmations are written in English Only 3 lifts access the higher floors but all lifts access lower floors so if your above floor 30 the lifts are very slow. Great location No tea or coffee available

None of the staff speak English that make checkin Very hard when all your paperwork and confirmations are written in English Only 3 lifts access the higher floors but all lifts access lower floors so if your above floor 30 the lifts are very slow. Great location No tea or coffee available

Language barrier a real issue. The restaurant is not connected, there is very little choice for eating - this is simply a very average hotel to service the offices in the precinct.

Language barrier a real issue. The restaurant is not connected, there is very little choice for eating - this is simply a very average hotel to service the offices in the precinct.

It was horrible. I dont suggest anyone to stay at this hotel.

It was horrible. I dont suggest anyone to stay at this hotel.

There was limited english speaking employees onsite. Also, no food; not even a grab n go. As well, there isnt any signage so taxis had a very difficult time locating the building.

Great location but terrible check in and out process does not accept Amex for security deposit. This is not a hotel

Great location but terrible check in and out process does not accept Amex for security deposit.This is not a hotel

Close to the Canton Fair but that's all it's good for. On their website it states 'mini bar'& 'Western & Asian Dining' - there is no Restaurant in this Hotel & NO Mini Bar. There's a microwave, a cook top, fridge & a washing machine but not one piece of cutlery or cookware to be had in the rooms and no dish cloth or tea-towel either. The hallway on my level was always filled with cigarette smoke & no air-conditioning. My room was always full of smoke. To a non smoker this was DISGUSTING & made me fill quite ill. I have an oxygen machine to breath with at night, when I got home this had to be thoroughly cleaned as it smelled of cigarette smoke. The window glass was so thin that everything that happened outside was clearly heard up on the 20th Floor. 24/7 construction - police tooting &yelling at truckies triple parked on the road - it was just like you were on the ground level with your windows open. Food was found at the Gourmet Plaza that was not Gourmet by any standards. All Asian fair but there was a Subway & a McDonalds where you could buy a Big Mac or a Filet o Fish - nothing like Australian McDonalds at all. The cleaning lady was lovely.Most of the Desk staff were pleasant but only one spoke English and it all fell to her. She was always busy but very polite and helpful. Would I stay here again. NO. As a NON Smoker I did not appreciate a Hotel where smoking was clearly allowed. Getting a Lift was also an effort especially when busy& one lift didn't appear to be working.

Staff (as everywhere in China) could be a bit more polite, language is an issue. Mind you that there is "nothing" left and right except the Canton fairground and the PWTC. No restaurants close by. Within the complex there is a "family market" with basic supply, some ATM's and that's it. Below the estay complex there is a underground strip with some shops related to the PWTC though note that they are all closing early. Room is grand and clean, a kettle plus 2 tea-pots,2 compl. tea-bags though no sugar, no spoon, no fork... some black spots on the room's ceiling (mold), looks like there had been issues with the a/c. linnen clean, shower-/hand towels outdated and within the shower cabin also some mold. 5 elevators for 45 floors, 1 was out of order, expect to wait for some minutes before being able to get into the lift, huge crowds!

There is a pungent odor that starts when bathroom vent is on or just by itself. Unbearable! They offered to change my room but my friend who was staying at the hotel said that he had the same odor problem. No body from staff bothered to check what the problem was. Location is great for Canton Fair attendees. However, I would not stay at this hotel even if it was free.

Hotel location is very good for exhibition but after that it's is terrible as there is no where to eat or do shopping . That all fine but on the 2nd night at 3am people opened my room door and tried to enter , luckily I was locked it with door chain , they kept trying to enter and nocking on the door ! After big fight the staff said we are sorry that we gave wrong room key to them , simply they are sorry ! I traveled all over the world nothing happened like that with me. On the 4th night , all night they were doing renovation all night noise sounds Never go there again

Service is Non existence. Could not get room keys, had to get houses keeping to open doors. Waitting upto 20 min for them to arrive. TV Didn't work. Could not communicate with receptionist. Got woken up late evening so they can room clean.