The Tourmaline
About this hotel
Luxury hotel with full-service spa and 24-hour business center Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. The Tourmaline offers 28 air-conditioned accommodations with DVD players and minibars. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Garden
Map of Kandy
Hotel in Kandy
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.1/5.0
Excellent(50 Reviews)
10.0
Great little property. Staff is really nice. I mean really nice.
Pool was decent. Location is a little secluded and quiet, but you can get to town in less than 10 mins in car. Don't use tuk tuks. It's challenge for them to climb the hills. Not a new facility but its maintained pretty well.
10.0
Lovely hotel with an incredible view
1.0
Do not recommend this place at all. There was nobody at the reception. Gave us the wrong room. Then we asked for the room that we paid for. They charged exrtra for that. We didn't receive any bed sheets. The best part is I wanted to go the toilet at 4.00 am and found out no water in the toilet and I had to call the manager lady early in the morning but no answer. Terribel place. Avoid this place at all cost.
1.0
I booked this hotel because it was rated as a five star hotel but it’s far from this.
This facility need renovation
0.5
I booked this hotel because it was rated as a five star hotel but it’s far from this. This facility need renovation
2.0
Very welcoming, great service, great food, good room. Pool area would benefit from some love but still ok
2.0
Very welcoming, great service, great food, good room. Pool area would benefit from some love but still ok
1.0
Very poor stay experience
1.0
Very poor stay experience
3.0
Very nice and clean hotel!
2.0
Staff was helpful . Loved our stay at the hotel.
2.0
Staff was helpful . Loved our stay at the hotel.
3.0
The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey.
Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
2.5
The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey. Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
2.5
Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy
3.0
Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy
2.0
Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.
2.0
Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.
5.0
Beautiful mountain top property. Quiet and calm.spacious rooms and good breakfast
5.0
Wonderful hotel, elegant & serene. Fantastic view. Great staff & service, however gym needs updating.
5.0
Beautiful location to view the entire city . They have a nice pool, attentive staff and good food for dinner and breakfast.
2.0
Good service, hotel is bit old
2.5
The Tourmaline was an amazing hotel to stay at. The staff was extremely polite and attentive and it made our stay very comfortable. They provided services we requested like day trips to Sigiriya and the rooms were clean. Very well done by hotel and they made us feel special during our whole stay. Only thing is it's up at the mountains so it's away from the city but they remedied it by providing free shuttle service to the city. Thank you Tourmaline for your hospitality.
3.0
The Tourmaline was an amazing hotel to stay at. The staff was extremely polite and attentive and it made our stay very comfortable. They provided services we requested like day trips to Sigiriya and the rooms were clean. Very well done by hotel and they made us feel special during our whole stay. Only thing is it's up at the mountains so it's away from the city but they remedied it by providing free shuttle service to the city. Thank you Tourmaline for your hospitality.
2.5
We had a wonderful stay at this hotel. We loved the decor and atmosphere of the hotel. Felt relaxed from the moment we arrived and we met by smiles and a refreshing drink. The staff were so friendly and helpful. We enjoyed all our meals there. I wish we had been able to stay longer.
2.5
We had a wonderful stay at this hotel. We loved the decor and atmosphere of the hotel. Felt relaxed from the moment we arrived and we met by smiles and a refreshing drink. The staff were so friendly and helpful. We enjoyed all our meals there. I wish we had been able to stay longer.
4.0
nice view from the room and resturaunt. Staff are friendly.
I've ordered some food to my room, waiting for 1 hour.
4.0
nice view from the room and resturaunt. Staff are friendly.Ive ordered some food to my room, waiting for 1 hour.
2.0
The greatest thing is that is has a tennis table and a tenis court. Nice pool and good internet.friendly staff. Not such a great breakfast nor menu.
4.0
Excellent hotel, except for the fact we didn’t know that they don’t serve alcohol... if we had known in advance we could have been better prepared and bought our own wine for dinner.
2.5
Amazing very good Staff. Beautiful hotel good value for money
3.0
Spent 2 nights here with my family.
1) Spacious rooms with good views.
2) Good breakfast provided
3) Swimming pool is clean and well maintained. 9 feet deep pool.
4) Small TV (29”) provided in the room with limited channels.
5) No elevator so had to climb 2 staircases every time we stepped down.
6) Staff in the restaurant and front office needs some training in Customer Service.
7) No central air conditioning. Noisy Split AC in the room, which cooled well.
8) The bath tub is a bit high with no holding bars on the sides. So be very careful as it can get very slippery and risky specially with getting in and out of the tub.
3.0
Spent 2 nights here with my family. 1) Spacious rooms with good views.2) Good breakfast provided3) Swimming pool is clean and well maintained. 9 feet deep pool.4) Small TV (29”) provided in the room with limited channels.5) No elevator so had to climb 2 staircases every time we stepped down.6) Staff in the restaurant and front office needs some training in Customer Service. 7) No central air conditioning. Noisy Split AC in the room, which cooled well.8) The bath tub is a bit high with no holding bars on the sides. So be very careful as it can get very slippery and risky specially with getting in and out of the tub.
2.0
Good hotel, great service, good food, poor internet, poor evening bar service.
5.0
A very friendly staff who accomodate individual needs. Waiters are superb and management very accomodating.
All staff spoke English. Will go back again.
5.0
A very friendly staff who accomodate individual needs. Waiters are superb and management very accomodating.All staff spoke English. Will go back again.
2.0
Breakfast was not Buffet it was Service on Table kind, They do not give accomodation to the driver on Web Bookings which is very surprising so the driver has to sleep in the city which is very disappointing for driver.
5.0
Beautiful views. Friendly and helpfull staff - we had a wonderful time.
FAQs
How much does this hotel cost compared to others in Kandy?
The average price for a rental in Kandy is $54 per night. This rental is $26 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Tourmaline. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Tourmaline. Enjoy the water!
Is The Tourmaline pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Tourmaline?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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