There was loud night construction nearby but that isn’t the motel’s fault. It is also a very rough neighborhood but I knew that beforehand and don’t mind personally. The cable didn’t work except for one channel. That should be fixed.

This is a clean, well lit budget property. The room was very clean and the shower was hot. This is the kind of place where you need a clean place to sleep, don't need amenities, want to support a small business and don't get too upset about the run down areas of Oakland.

I didn't expect much from this property, but for $90 a night, I thought it would be in better condition. The door fit so poorly that it sounded like it was open. The freeway and nearby train are incredibly noisy. Bathroom was OK.

Forced to walk in cold and rain to an atmto get a $100.oo cash deposit. I refused to pay a deposit that wasin no way indicated as a requirement at time of purchase. I am trying to file a real complaint for the whole ordeal of booking with Hotel.com

Neighborhood is terrible and unsafe and staff were not friendly. We were staying 3 nights and there was only 1 coffee bag. When I requested more coffee they gave me 1 and said they didn't have more

The staff it’s very rude the owner/employee ask you for $100 depocit ONLY CASH without giving you a receipt, I have to go to the airport very early on my checkout day and I have to knock the service door to be able to collect my cash depocit, the guy was really mad, also they don’t bother to collect the dirty towels every day you have to go to the office and ask for fresh ones while exchanging the dirty ones, it’s a total hassle and the room was very dusty and have a very bad smell, the place looks decent but once you enter to the room specially at night it’s infestated with cockroaches at night they are all over the place, the door knobs where very dirty I have to up clean and sanitize the room myself in the fist night to feel staying ove there for 3 nights and 4 days!

The carpet was extremely dirty, towels had stains on them, blankets have holes on them. The fridge wasn’t cooling properly, the location is very sketchy. Most importantly, it’s overpriced!!!

The receptionist is really helpful and nice person. The room is clean. Towels quantities may be increased. The area is not a good place I can say this. Too much noise coming from the street. Loud car listening loud music in the middle of night. People were screaming on the street.

They open my door for no reason when i was naked ! A guy with some keys open my door without any knocking! The guy next room kept yelling all night like a lil kid ! Someone knock on my door and run away when i open ,all this in one day!

Run down hotel, room has mold stench, and extremely rude customer service. I would never stay at this trash hotel again and the dilapidated building should be demolished.

The lady at the desk wouldn't check me in without cash. No debit services and wanted me to walk a couple blocks to an atm to walk the cash back to her. It was unprofessional and not a quality place to be.

The lady at the desk wouldn't check me in without cash. No debit services and wanted me to walk a couple blocks to an atm to walk the cash back to her. It was unprofessional and not a quality place to be.

I am disabled and walking up and down stairs was very difficult

It was nice having a fridge, microwave, and coffeemaker in the room. I didn't like that they wanted an undisclosed $100 cash deposit in addition to my credit card in order for me to get my room.

This place is under the freeway in a bad area of Oakland, and requires a $100 CASH ONLY deposit. I didn't have cash so I asked if I could use a credit card but they refused. I promptly left to find another place. No need to stay here, sketchy service.

on line it was listed as no cash deposit required, but at check in front desk wouldn't even look up the confirmation number without $100 cash deposit

The room is furbished with mini-fridge, microwave and coffee make and coffee supplies. Friendliness of staff, attention to clients were nowhere to find. They made us feel like they are looking down on their guests. Every guest was required to leave $ 100 deposit for incidental and damage in CASH which is hardly a common practice in motels and lodges in big cities and requirement that it has to be in cash could put some of the guests in distress. Deposit is released to you upon check out and after physical inspection by the hotel personnel making the guests feel ackward and looking suspicious when there should be no reason to. Credit/debit card itself used to reserve the room should be sufficient.

The room is furbished with mini-fridge, microwave and coffee make and coffee supplies.Friendliness of staff, attention to clients were nowhere to find. They made us feel like they are looking down on their guests.Every guest was required to leave $ 100 deposit for incidental and damage in CASH which is hardly a common practice in motels and lodges in big cities and requirement that it has to be in cash could put some of the guests in distress.Deposit is released to you upon check out and after physical inspection by the hotel personnel making the guests feel ackward and looking suspicious when there should be no reason to. Credit/debit card itself used to reserve the room should be sufficient.

Nice

This one is was terrible service bad experience I have on my life in mys trips

Terrible place to stay. Looks like it is in the middle of a very unsafe area even though it advertises as part of Chinatown but just a feew blocks away buut a world of difference. Didn't even stay there because felt so unsafe and looked like a very poor apartment building with flimsy locks, not friendly proprietor (who was behind bars on window behind check in counter). Had to pay an extra $230 to double book at another property but even though expensive to do, thought, what is the price of life!! Definitely DO NOT STAY here

Area was not good but near BART and that was important. A Safe would be needed in Rooms, bad area! Rooms could be friendlier! People were nice

Area was not good but near BART and that was important. A Safe would be needed in Rooms, bad area! Rooms could be friendlier! People were nice

Staff is always friendly and helpful. Less than 10 minute walk to Lake Merritt Bart station, as well as Jack London Square Amtrak station. Also close to great food spots and bars.

CCL has a great location near 880, Alameda tunnel, Lake Merritt and LM Bart. The rooms are a great price, with cherry wood furniture, a flat screen TV, a fridge (great for long stays) and a shower with a tub where you can fill it with hot water and epson salts and actually stretch out. My room had a kitchenette (sink and counter space) a small table with two chairs and a desk, so relatively big sized room. The only ofd thing was that from my room, I keep thinking someone was vacuuming at odd hours, when it was 880 traffic. I stayed a week, and the staff look at you with a bit of suspicion, but they warm up. To be fair I have stayed in other hotels where people need to constantly be in the hallway having yelling matches, so they have probably been burned by guests before. It's just culturally noticeable, and at the other places I have stayed, where when you check in, they look at you, they look at the ID, look at you, the ID again, the several minutes at the screen,

Horrible... doesn’t look safe.

Horrible... doesn’t look safe.

Staff was nice but beware, this is not a pleasant area. Freeway is right across from the hotel. Saw someone break a car window in the street and heard a few gunshots at night. The hotel is tucked away a little but beware, you are 1/2 block from the ghetto. We ordered Postmates and they stole our food twice, hotel has an ice machine but it didn’t work. Room was small and beds/bathroom was clean but walls were really dirty. Was OK for a few hours for the price but probably won’t be back

Staff was nice but beware, this is not a pleasant area. Freeway is right across from the hotel. Saw someone break a car window in the street and heard a few gunshots at night. The hotel is tucked away a little but beware, you are 1/2 block from the ghetto. We ordered Postmates and they stole our food twice, hotel has an ice machine but it didn’t work. Room was small and beds/bathroom was clean but walls were really dirty. Was OK for a few hours for the price but probably won’t be back

Just perfect.

They should tell you that they only accept credit cards they would not take my debit and i was stuck with out a room before my flight and had to sleep in my car

All's I gotta say is those housekeepers are to f**king rude for me...