Home2 Suites by Hilton Knoxville West
About this hotel
Comfortable hotel with free breakfast and 24-hour fitness center An outdoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available. Home2 Suites by Hilton Knoxville West offers 100 accommodations with complimentary weekday newspapers and complimentary toiletries. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations. This Knoxville hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge.
LCD televisions are featured in guestrooms. Housekeeping is provided weekly. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Cedar Bluff, TN
Hotel in Cedar Bluff, TN
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.4/5.0
Excellent(596 Reviews)
5.0
We are a repeater of this hotel. We like the room setting. It works for my family.
10.0
Large rooms and comfortable bedding. Great product for the price paid
10.0
Convenient location, plenty of restaurants nearby
2.0
Sofa bed mattress was not suitable to sleep on due to metal coils.
8.0
Convenient to highway, restaurants are in walking distance, friendly staff.
2.0
We ended up checking out after less than an hour and I walked across the parking lot to another hotel to book a room.
Front desk staff was very nice, but the condition of the room was awful, far below what I expected from this brand. Crumbs on the floor and under the mattress, damaged furniture, a strange musty odor - a level of uncleanliness that is deeper than an off day.
4.0
Room given was not correct. Ended up in a small room with one queen bed instead of two queens. Room had several lady bugs? Very strange. Sheets were dingy. Loud construction by 7 am on a Saturday. They could not fix the situation and let me know I could cancel if I was unhappy. Will not book with this hotel again.
2.0
The gentleman that checked me in was polite and professional. The process was quick. The main lobby and room was generally clean. The door hang sign was on the floor partially under the sink area when I walked into the room. The wall as I walked into the room was scuffed with something blackish making it look dirty. The bed skirt was stained with something looking like coffee. The couch bed had a bolt or screw missing that made pulling out the bed difficult, but we made it work. The breakfast was good, but the food wasn't replenished as the end of breakfast neared, so make sure to get down in plenty of time for seconds, if you're a big breakfast eater. The beds were comfortable. The water pressure was good. The provided toiletries were nice. I like the mini kitchen area. The room was big enough for 6 people 14 and over in ages, which was awesome! The price was great! I would stay here again with my family of 6!
1.0
Hotel is nice. There were some stains on the floor in the room looked like it came from a cabinet because it was wilted. Other than that comfortable bed and nice spacious room.
The problem I had was they charged me an extra $75 with tax which came out to almost $90 for my dog to stay. I was never told about this charge and didn’t see it anywhere before. I wish I had known about this secret charge because it almost doubled my rate. My dog is a 15 lb dog and we stayed for literally 9 hours. Even if the hotel is nice I wouldn’t stay again because of the charge.
2.0
Not Hilton standard and very much different from other H2S I have stayed in.
2.0
The GM Rebecca was very nice, she let us use the meeting room for a half a day without charging us!
Nye was grear checking me in and recommending restaurants!!
They forgot to give me a wake up call one of the 2 days I requested and didn't communicate the broken glass I accidentally did in the bathroom to housekeeping so I kept flagging them down to make sure they're aware of it!
5.0
It was easy to get too, and convenient to shopping and restaurants.
5.0
No problems with a late check in
5.0
Slick and modern with excellent customer service
1.0
Lost our reservation. Awful service. Hotels.com is the worst. Will never ever use them again. Ruined our trip and put us in a precarious situation. You had one job and you failed miserably. You should be absolutely ashamed of yourself.
1.0
The hotel is “pet friendly”, but it smells as such! We changed rooms but the odors persist.
3.0
Love staying at Home2 Suites because the rooms are spacious and the staff are friendly.
1.0
The room was very spacious with lots of storage. The kitchen refrigerator was not cleaned very well and had smears on the doors. The shower was clogged very bad and puddled in on the shower while taking a shower. The shower head was not secure and would fall when being used. Our door key only worked half of the time too. Overall, I would not recommend or stay at this hotel again.
5.0
New facilities, large rooms, comfortable beds, full kitchenette, great value for the money.
2.0
Everything was clean and nice. The breakfast is always great. The room just seem to have a little wear and tear on them, but always a pleasure to stay with home2.
4.0
Receptionist didn’t seem familiar with the area
5.0
Staff exceptionally helpful and friendly. Will recommend to friends and family
5.0
Clean and service was quick
2.0
Very pleasent staff; room very good and spacious; coffee maker leaked like a sieve and let staff know; incomplete condiments for the kitchen, considering you made meals if needed.
1.0
I gave a long list of items that need repaired to the front desk. RM405
5.0
This hotel was perfect in every way!
2.0
This was my third stay at this hotel. Me and my Family love the hotel and the location. However Housekeeping was an issue this last visit. Apparently you have to call ahead to get cleaning services. Our garbage was overflowing and no clean towels.
5.0
Great stay!
5.0
Great
2.0
The staff was amazing but the room was damp and humid when we walked in. If the AC wasn’t running the room became humid and hot. The beds were uncomfortable. There was a smell as well. Breakfast was good and the location was convenient. We appreciate the staff at the hotel but the room was disappointing.
5.0
The staff was very friendly and accommodating.
2.0
Close to restaurants and entertainment for families. The hotel was very quiet!
4.0
We had a room with 2 queens and a pullout couch and was one of the bigger rooms we have stayed in! Unfortunately, there were some wet spots on the carpet that we are not sure if they came from A/C or if it was pet urine as the room had a very bad smell. We had friends stay here as well and didn't have a smell in there room so I think it was just our room. Otherwise would highly recommend if you need a room with great space.
4.0
The property was clean and organized. The staff were kind and polite. The bedding and overall condition of the room were clean; however, there were a few visible stains in different parts of the room. There were some noise from the ac and passing traffic since its close to the highway, but overall it's fairly quiet inside the property.
1.0
Checked in to our first room. When to grab a hand to and it was disgusting. The Kleenex holder was dirty. Talked to the manager and they changed our room. On our way to the room house keeping was “cleaning” other room yelling and cussing having a very unprofessional conversation. I didn’t feel confident the the next room would be clean so I went to Walmart got cleaning supplies and bath towels and wash rags for us to use. Sure enough when we were cleaning we found used rags hanging on the shower curtain rod. Completely grossed out!!! At this point it’s close to midnight to late to try to find another room and everyone is tired from the 16 hour road trip. I complained to a second manager and she couldn’t figure out how to discount the room because of how I booked. So at this point I’m waiting to hear from the general manager. Hotel itself is in an awesome area as looks to be of good quality. But housekeeping is HORRIBLE!!!!
4.0
The hotel was clean and very nice. The pool was a bit cold for July. The free hot breakfast was very excellent. We would stay there again.
4.0
The room that I chose earlier in the day when I did online check in was not ready, so I had to wait in line for check in when I arrived (which was frustrating since I had already checked in online). Other than that, the stay was great.
4.0
Well kept up. Better than average breakfast. Good size room. Was expecting "full" kitchen with a cook top but had every except a cooktop or oven - large frig, sink, fully stocked cabinets, even a full size dishwasher. There was a large microwave.
5.0
Many dining options nearby.
1.0
The place was filthy. It was insanely overpriced; I have paid less for luxury rooms on beach vacations. They must have raised rates due to an annual regatta in town. I get wanting to make a profit but the cost of this stay was so outrageous for such an outdated and dirty hotel. This site accepts pets which was nice for us but there was dog stool everywhere outside and at one point in the elevator. The rooms were so dirty and (clearly) barely cleaned, given that animals are accepted. The smell was evident that no deep rug cleaning had been done. One one hand, it kept my dog really busy smelling everything, but on the other, BOTH of our eyes were red and swollen from whatever was in that hotel room. GROSS. It triggered my rare asthma. Sheets had visibly not been changed upon arrival and I had to change myself. Just a laughable situation. It was miserable.
FAQs
How much does this hotel cost compared to others in Cedar Bluff?
The average price for a rental in Cedar Bluff is $144 per night. This rental is $31 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Home2 Suites by Hilton Knoxville West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites by Hilton Knoxville West. Enjoy the water!
Is Home2 Suites by Hilton Knoxville West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Home2 Suites by Hilton Knoxville West?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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