Hilton Garden Inn Jacksonville

In-room safe, desk, blackout drapes, WiFi

About this hotel

Nestled in Jacksonville, this attractive hotel for $172 per night is a great option for your next trip. Comfortable hotel with fitness center and 24-hour business center This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Hilton Garden Inn Jacksonville offers 128 accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Gym / Fitness Center

Map of Jacksonville, NC

Nearby attractions

North Carolina Aquarium at Pine Knoll Shores

33.47 miles

Governor’s Palace | Tryon Palace

29.97 miles

Croatan National Forest

21.69 miles

Lejeune Memorial Gardens

3.01 miles

Hilton Garden Inn Jacksonville

4.4

Excellent(533 Reviews)

Hotel in Jacksonville, NC

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Gym / Fitness Center

Map of Jacksonville, NC

Nearby attractions

North Carolina Aquarium at Pine Knoll Shores

33.47 miles

Governor’s Palace | Tryon Palace

29.97 miles

Croatan National Forest

21.69 miles

Lejeune Memorial Gardens

3.01 miles

Reviews

4.4/5.0

Excellent(533 Reviews)

5.0

Mar 2024

We loved and we enjoyed

1.0

Feb 2024

Hotel was advertised including breakfast but it did not. The front desk gave me a coupon to make up for this but the coupon ended up not working the next morning. The breakfast was not edible unless it was free. We were the only customer and it took 45 min for breakfast. Highly not recommend the breakfast. They ended up covering but did not want to which was very odd because it was just a below average continental breakfast. But the main reason for the 1 star review… no hot water 6 pm and 9 pm on a Saturday. The rooms have a large ac/heat window units that cuts on every 30 min during the night so essentially you wake up every 30 min. Room temp does not stay consistent. I would recommend sleeping pills then maybe you could sleep through this. Also hotel is advertised pet friendly but only for service animals. The hotel is close to restaurants and I felt safe in the parking lot at night.

3.0

Feb 2024

The experience was great. It was a short stay, but I enjoyed my time. Everything was clean and up to par.

1.0

Jan 2024

Front desk customer service terrible. Room above party room that played loud music constantly after midnight. Hotel outdated and grimy. Looks great on outside but inside tells a different story.

3.0

Dec 2023

We were there visiting family for Christmas. This hotel was very close to the base where they are stationed. It’s one of the older Hiltons, but it’s very comfortable and the staff is great! The indoor pool is very small, but a nice attraction for the kids. The pool needed a bit of cleaning and it was definitely time to change the water, but it wasn’t so bad we couldn’t use it.

5.0

Nov 2023

Great job staff

2.0

Oct 2023

We booked and i put my SO on the reservation for check in because he would get there earlier than I would. Sent him the screenshot of the reservation and upon trying to check in, he couldn't. I arrive an hour later, give his name and it was right there. She asked if we wanted to use the card on file and i wanted clarification as we laid through hotels.com and my card shouldn't be on file, but they do ask for one for incidentals and i recently had mine replaced. She then got snarky about it when i asked which card they have on file. I clarified that it was prepaid wth that one, but she may need another for incidentals which was in my hand ready. She then gave another rudely time response. My patience was already shot after a long day and working in the service industry, i try not to be THAT customer. I looked at my SO and expressed that i must be really off if I'm giving those vibes and it had been a really long day. She interjected and said that wasn't her fault to which i responded "well your soft skills are rather harsh" she said to file a complaint, i told her it's just feedback. As we walk up to our room she tells my SO she'll make a note of the interaction. I paid $150 for a decent hotel, not subpar treatment from staff who i wanted to avoid in the first place by letting him check in prior after a long day. Made him wait an hour, then couldn't even have common courtesies.

5.0

Oct 2023

Rooms were clean. Staff was friendly. Hotel was clean inside and outside

1.0

Sep 2023

After I got over the food poisoning from the breakfast that first morning, and then had to stay an extra day because I was too sick to check out at normal checkout time - and the floors in my room being filthy - it was alright I guess.

4.0

Sep 2023

The kids loved the inside pool and it is close to ALOT of restaurants.

5.0

Aug 2023

Property was in a great location. I didn't like that at 7p housekeeping was still doing rounds and the 3rd floor had a bad odor.

5.0

Jul 2023

Clean, quiet......

5.0

Jun 2023

Great people!

3.0

May 2023

Quick trip to see our daughter at Camp Lejeune. Great location and super convenient. Nice clean accommodations

1.0

May 2023

Check in was a breeze. Room was in good condition and clean. The next morning I went downstairs to get my wife and I breakfast. We were told that there was breakfast available. Nothing was said about it costing $5.50 per person. Really disappointing for a Hilton hotel that we paid 220.00 for one nights stay. The lady at the desk was no help. She said we didn’t pay for the breakfast add on. Instead of taking care of the problem with good customer service. I’ll stay at another hotel for our next trip that will be less expensive and probably come with a breakfast.

5.0

Mar 2023

I liked the friendly staff, outside fire pit and proximity of local restaurants and shopping.

3.0

Mar 2023

Outstanding hotel! Location was close to retail and restaurants. All staff we encountered were friendly and helpful. The room was exceptional - clean and comfortable. Only one of the days/evenings was a neighboring guest super loud and disruptive, but we drowned them out with the A/C fan.

10.0

Mar 2023

It was great

5.0

Mar 2023

Front desk staff as well as the bartender was very attentive to the needs of their patrons.

4.0

Feb 2023

Convenient location, amazingly helpful staff.

5.0

Jan 2023

Cody at the front desk was very helpful with us at check-in. He gave us bottled water and breakfast vouchers. The property looks brand new, comfortable beds, rock wall focal wall in the bathroom, modern amenities. Continental breakfast was delicious: scrambled eggs, seasoned potatoes, bagels, fresh berries, and coffee. I would stay here again.

4.0

Dec 2022

They should not have the air conditioner set to freezing in the rooms! It looked like the tissue holder in the bathroom hadn't been cleaned in a year. Very unusual for this property!

5.0

Dec 2022

Room was nice clean. Not fancy, but we were just staying overnight, not moving in! Great place and great value! Highly recommend! LOVE THE FIREPLACE OUTSIDE!

1.0

Nov 2022

When we arrived in our room, I realized the shower curtain was dirty, so I requested them to change it. There was no hand soap in the bathroom. The room floor was sticky, and the lamps had spider webs. Then as the final touch, I saw a small cockroach in the bathroom. Not many hotel options in this town, but this was a true disappointment.

4.0

Nov 2022

property hard to get in and out of.

5.0

Oct 2022

Very nice room. Friendly staff. Clean. The street noise was very loud, though.

5.0

Oct 2022

Awesome

3.0

Oct 2022

The bed it is great and that the amenities are nice but the staff is very unfriendly and the bathroom was very unclean

3.0

Oct 2022

Staff was super nice and helpful. I didn't arrive until 3am and they were so kind and friednly.

3.0

Aug 2022

Pool was dirty ,no housekeeping provider unless you stay 4 or more days…!? . Breakfast was not providing with any packages but it’s kind of expensive,notice the guests Ck the menu and walk away.Staff was very friendly and Hotel it’s very pretty .

5.0

Aug 2022

Staff was friendly and courtesy. Room was nice, roomy

3.0

Aug 2022

Very comfortable and clean

5.0

Aug 2022

Very clean and nice, staff was nice, seating area outside was beautiful

3.0

Jul 2022

Completely shocked at the state of this property! Definitely was not up to Hilton standards!!

10.0

Jul 2022

Hotel very clean and room spacious. All staff including in dining area very friendly.

5.0

Jul 2022

Awesome place to stay. Great breakfast, friendly staff and amazing amenities (Pool, Fitness Center, Store, etc.). Great place to stay for personal or business travel to the city of Jacksonvile, NC.

3.0

Jun 2022

I liked the location

5.0

Jun 2022

Good place to stay.

3.0

Jun 2022

I was impressed. I hadn't been to the area in a while, and I thought that the hotel would show signs of wear and tear. The staff was very friendly and efficient. The room was very pleasing, the cleaning could have been better but overall acceptable. The view was the pits but we didn't stay long. We had a lovely view of the roof. I will book again but request a higher floor with a better view.

5.0

Jun 2022

Staff was awesome. Very friendly and willing to help.

FAQs

How much does this hotel cost compared to others in Jacksonville?

The average price for a rental in Jacksonville is $149 per night. This rental is $23 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Garden Inn Jacksonville. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Garden Inn Jacksonville. Enjoy the water!

Is Hilton Garden Inn Jacksonville pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Garden Inn Jacksonville?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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Hilton Garden Inn Jacksonville

About this hotel

Amenities

Map of Jacksonville, NC

Nearby attractions

Hilton Garden Inn Jacksonville

Hotel in Jacksonville, NC

Reasons to book

About this hotel

Amenities

Map of Jacksonville, NC

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Jacksonville?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Jacksonville pet friendly?

What amenities are available at Hilton Garden Inn Jacksonville?

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