Mon sejour a ete agreable

Mediocre service.

1. The info Expedia sent said I could check in at 12pm, whereas the hotel rules say 15h00 is the earliest time. Our travel plans were made based on the information you had given us, so this was inconvenient. 2. The amount Expedia debited me was 41.14 euros more than the actual invoice I was given by the hotel. How do you account for this? 3. I requested 2 x Chambres Triples in my booking, (paid for in Dec 22). I requested adjoining rooms. The manager didn't listen to a word I said, and make repeated mistakes when calculating the daily tax. I was then given 1 room with 2 single beds, and 1 room with a double and a single bed. When I complained, the manager was extremely aggressive, and rude. He could not have been more unhelpful. I was left shaken by how obnoxious he was. 4. The lifts did not work properly. 5. I had no hot water in my room on the first day. 6. Finally, I purchased 4 small instant coffees from the vending machine in reception, and have been charged 40 euros for them. There was no price marked, but I expected the prices to be between 1-2 euros per cup, as is usual, even in Paris. But 40 euros? What kind of establishment is it that cheats their guests in such a way? I am very unhappy with my whole experience, and given the difference in price, would not use Expedia again. - Your claim that you are cheaper than booking with the hotel directly is manifestly untrue.

Bad: Broken elevators, top bunk bed not made up, locks hard to open. no storage for clothes, no room fridge. Good:Breakfast and staff at eating area helpful, near supermarket.

Room had recently been redecorated, so was fresh & clean, decent size. Just needed a bin & extra pillows as only provided 1 pillow each & was thin, did request extra but not allowed. If you like more than 1 towel or a large towel, recommend taking your own. Location near a metro station approx 5 minute walk, that will get you closer to the centre of Paris. To help do Paris on a budget this hotel helped, it's cheap, clean & located next to a metro.

Reception was not welcoming at all. Arrived around midnight and the whole street was full of gangs of people hanging around. Didn’t feel safe at all, room was basic as seen but it was uncomfortable, damp and the toilet was horrible.

Overall the Hotel was terrible. They don't keep enough towels(Atleast 1 per person) in the room. Toilet flush wasn't working properly. Lift was good break for coffee as it was taking so much time and hiccups. I have stayed in Ibis in Paris & Zurich. Both the experiences were not at all good. I do not recommend anyone to stay over here.

The worst hotel I’ve ever been in. Room was filthy. Bathroom was worse. Noise all night. Felt extremely unsafe in this hotel. Smell in the corridors was horrendous. Really disappointed with ibis.

Booked this hotel for myself and teenage daughters, 4 nights. The location was hidous. Lots of undesireables in the area. Its not particulary safe, the 200yards from the metro to the hotel was not a good experience. The smell in the hotel is horrendous. The carpets are sticky, wornout and ingrained with dirt. It also appears like there are people who stay there long term. Almost like homeless people who are being housed there. This was THE worst experience of my life

The room was very rundown and dirty. While the towels and sheets had been cleaned, there were hairs attached to them. The bunk bed in the room wasnt made up on arrival. Overall it was disgusting.

Horrible place don’t go

Horrible place don’t go

It was one of worst experience in my life I travel many places in the world service treble smells disgusting everywhere in the hotel bed is extremely uncomfortable I couldn’t sleep for two days same my friends I didn’t believe Paris has such a disgusting hotel I want compensation and refund for suffering for two days and I can’t believe Hotels.com use this type of hotel people will never book with Hotels.com I will not book anymore because I lost my confidence

It was one of worst experience in my life I travel many places in the world service treble smells disgusting everywhere in the hotel bed is extremely uncomfortable I couldn’t sleep for two days same my friends I didn’t believe Paris has such a disgusting hotel I want compensation and refund for suffering for two days and I can’t believe Hotels.com use this type of hotel people will never book with Hotels.com I will not book anymore because I lost my confidence

This place is very dirty and nasty

Very bad and dirty hotel I have ever been.

They steel my mobile and 1000£ from my bag they open my suitcase and took my mony

All was perfect very tidy and clean i like the staff was very helpuful

Tidy and clean hotel i like it good rooms and staff

Very far from Paris. People don't speak english only french. hard to go around and very far for commute

Very far from Paris. People dont speak english only french. hard to go around and very far for commute

I would say increase your budget a bit and choose other hotel. Room is very small. Does not have even chair, table, water glass or plate. Room only has bed which is of queen size. Elevator was not working. Room was on 6th floor. Quite far from city center. Staff is not helpful. Very disappointed with my decision to choose this hotel while booking.

Very bad service not clean and damage sink I had to change rooms

Very bad service not clean and damage sink I had to change rooms

Never stay there again. Terrible service. Lifts not working rude staff

Ask for cancellation of booking only one hour after deadline of cancellation because I couldnt make it anymore and they refuse to accept my cancellation

Ask for cancellation of booking only one hour after deadline of cancellation because I couldnt make it anymore and they refuse to accept my cancellation

Out of 2 lifts, only one was working and between 7 am and 10 am it was a nightmare trying to get into the lift from the 2nd floor, I went down using the stairs but my wife stayed upstairs due to a back injury. The Hotel Manager explained that guests abused the maximum permitted weight on lifts. Do you blame them if only one lift was working? I have stayed at other IBIS hotels and they were far better than this one.

ProsRoom in the 7th floor with a nice City view.Window can be opened.A/C was very effective.Internet Super! Much better than other 4 & 5 star hotels.Hotel reception guy very friendly and helpful.ConsCleanliness was good but shower gel dispenser was almost empty and was never topped up during the 3 nights stay.Maintenance is needed in the shower.Main window curtain had some holes and doesnt look appealing.Hotel location was okay to access Le Bourget. Forget about going out in the evening as it is not a safe area due to many men around the area in bars especially for single women. I noticed that some were harrasing women.Breakfast costs €6.60 a day and in my opinion its of inferior quality as many stated its a bedget hotel and no plates are provided but trays. I decided not to have it.

My Stay was ok but they should have a kettle inside the room for coffees

No Refrigerator. No toothpaste and brush. Towels were not adequate for 3 adults. Rude behaviour at the Restaurant (Morning B/F).Wifi was good.Does not have provision for Lunch and Dinner. Online food was difficult to get as the suppliers said that they do not deliver at that area.