Home2Suites by Hilton Nashville Franklin Cool Springs
About this hotel
Hotel with free breakfast, near CoolSprings Galleria This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Home2Suites by Hilton Nashville Franklin Cool Springs offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Map of Brentwood, TN
Hotel in Brentwood, TN
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.4/5.0
Excellent(636 Reviews)
5.0
Amazing service. Clean, quiet and convenient. Recommend to anyone going to that area!
4.0
Very nice overall
3.0
Staff were ok. The room seemed old or not well maintained. The location is hard to get to or not convenient
3.0
My husband and I stopped on our way home from Florida. We chose this hotel because it was a little lower priced than the other hotels around the same area. The hotel was very clean. Breakfast was hot and with wide range of choices. Area was very nice with lots of restaurants close by and staff was very nice. We will stay again!
4.0
S
5.0
Nice and convenient
5.0
Staff was very friendly and helpful. Laundry facility could use some maintenance. But overall, l had a very enjoyable 2 week stay.
4.0
The 1st room given to me , Dog hair everywhere. The young lady at the front desk was nice and gave me another room.
1.0
Door was off the shower, screws were on vanity shower parts were on bathroom floor, lip stick was present on coffee cups. I called front desk but attendant offered no solutions.
2.0
This hotel was very nice, Room was big and spacious.
5.0
Staff was amazing
1.0
I prepaid through Expedia and when I got to the hotel my credit card was charged again for the full price I had already paid on Expedia, and when we questioned it to the person working the front desk I was told that I picked the pay later option. (Which I had not.) All of this was after we had to stand at the front desk for quite a while just waiting to be helped. Workers were around and looking at us but nobody came over for quite a while. Rude staff who are completely incompetent. To make it better Expedia has been zero help in fixing the issue of us being charged twice. I’ll never stay at this hotel again.
2.0
When
5.0
Very nice property--room was spacious, bed was comfy--and the AC worked great! It was a great stay for a quick weekend getaway.
3.0
The room was clean, and the bed was very comfortable. The breakfast had a good variety of foods.
3.0
I felt very safe traveling alone and staying here. My only complaint is that the room doors close loudly, so my neighbors coming and going disturbed me in the evenings/night.
3.0
Wonderful hotel- perfect location, clean, polite staff!
2.0
The hotel was okay. The check in was odd because the gentleman was kind and pleasant when checking in but then after that he wasn’t very friendly of communicative and he had his girlfriend there with him the entire time which was odd. Check out was nice and the girl working was very kind and courteous. She has colored hair I believe I think purple. We thought she was great. The towels in the room were semi dirty with yellow stains on it. Bathroom had patches of paint missing and the AC made a loud sound when running during the night.
4.0
Enjoyed my room, Spacious, & mini kitchen area. Clean and Quiet .
4.0
The staff was nice and helpful
5.0
Well run, comfortable, clean, everything we were expecting and more.
A big plus is the 6 free Tesla Destination Chargers and 2 J1772 chargers for non-Teslas.
5.0
My favorite was the amazing kind sweet employees. You can tell a good business by how happy the employees are. We recieved excellent service.
4.0
The property was located near shops, restaurants and etc. They had several ev charging stations on the property, which was a huge plus!
2.0
Most probably if I was staying for 1-2 days would be perfect but staying for 12 days with the rooms cleaned every 5th day and breakfast exactly the same (poor) every day was definitely less then expected.
3.0
Check in was very easy and quick. The room was great - large enough for everyone to move around. The beds were very comfortable, and the thermostat was very easy to control. The pool was amazing. There was a aide variety of breakfast items- waffles, biscuits, eggs, cereal, and juices. Check out was super easy. We will definitely return here again.
5.0
Front desk service, cleanliness, and breakfast were great. I did not like the housekeeping policy but I do understand.
2.0
Had a great time here. Staff was friendly, hotel clean, room clean, bed somewhat comfy. Breakfast was adequate- small selection with decent variety. The pool was the highlight of our stay. The temperature was perfect. We did not have to "get used to it." It was comfortable from the moment we got in.
1.0
Our first room smelled like feces. We pulled out the sofa bed and it literally had spots of wet poo all over it. The clerk gave us another room. It smelled better, but this bed had little dried blood stains all over it. The clerk said, “Some people just get unlucky.” He was nice enough to cancel our reservation and we went to a regular Hilton. It cost a lot more but was clean. I contacted Hilton and sent them photos of the two beds but they did not respond to me.
5.0
Very clean, friendly staff, extremely comfortable king bed, heated pool, good hot breakfast varieties
5.0
Very clean, friendly staff, extremely comfortable king bed, heated pool, good hot breakfast varieties
5.0
Excellent as usual. This is a great hotel. It’s always clean and always has a friendly staff. I even got fresh warm cookies when I checked in.
5.0
Excellent as usual. This is a great hotel. It’s always clean and always has a friendly staff. I even got fresh warm cookies when I checked in.
3.0
Within a few minutes of arrival, we realized there was a problem with our air unit and we were moved without hesitation from the staff. The lady at the front desk was kind and professional and, hearing how loud our unit was running over the phone, she immediately made the room change for us.
2.0
First room AC not working properly. Reassigned second room and bed tilted downward foot to head. Only one charging station for our devices. Small hairball on floor of bathroom, coffee pot but no cups and front desk was not staffed routinely. Had to flag somebody down to check in.
4.0
Friendly staff
2.5
Very clean , very courteous, great breakfast ,comfy bed , very good location
3.0
Very clean , very courteous, great breakfast ,comfy bed , very good location 👍👍👍👍👍
2.0
Room was nice however no soap; no shampoo or body wash in containers in shower; no bedding provided for pull out sofa and when asked front desk, no pillows available.
2.0
Room was nice however no soap; no shampoo or body wash in containers in shower; no bedding provided for pull out sofa and when asked front desk, no pillows available.
1.5
Location was not up to expectations.....hair on bathroom floor & in shower....floor was dirty in different places....much of the breakfast food was gone by 9 AM with no replacements....staff responded it was due to supplier problems...we stayed at the same location in spring 2017 after it had just opened & everything was great....it appears to have declined since then,
FAQs
How much does this hotel cost compared to others in Brentwood?
The average price for a rental in Brentwood is $183 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Home2Suites by Hilton Nashville Franklin Cool Springs. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2Suites by Hilton Nashville Franklin Cool Springs. Enjoy the water!
Is Home2Suites by Hilton Nashville Franklin Cool Springs pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Home2Suites by Hilton Nashville Franklin Cool Springs?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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