Very nice located and excellent personnel at front desk

I like the front counter staff as they are friendly and accomodative. The hotel managent totally forgot my reservation thus given me an upgrade, queen bed with a bathtub. Next day, my room was not clean. When approach the front counter, I was informed the cleaner had gone for the day. Do take note the towels as some did have rust stains. Breakfast was below average.

convenient location and place was well maintained.

convenient location and place was well maintained.

Value for money

a nice hotel and nice owner nice staff

Nice simple hotel. Room is clean but the pillows had bad smell and the house keeping had managed to change to new ones. Breakfast is decent, more like home cooked but limited variety. Car parking only allowed 4 cars and first come basis.

Nice simple hotel. Room is clean but the pillows had bad smell and the house keeping had managed to change to new ones.Breakfast is decent, more like home cooked but limited variety. Car parking only allowed 4 cars and first come basis.

Everything was really good, simple breakfast, great location, the rooms were at the further back of the house, so it's not noisy at night. Nothing really to complain much about with the price I'm paying actually. Oh ya, there's no lift in the hotel. If you have large baggage, with elderly or disabilities then it will really be very inconvenient

When enter the room, fridge not cool and water heater not hot..after complaint they fix..Overall is ok

Very nice hotel and very convenient just 5 min walk to jonker street.

Simple but comfortable stay. Room is clean. Excellence location in jonker area

The owner is nice, hotel clean, place also near the market and old street.

Toilet not clean enough

Toilet not clean enough

I have a great experience staying at Cheng Ho. In fact, it was my 2nd visit. This time round, the staff showed excellent service by helping us with my kids when we went to buy dinner. Also, one of the staff even went extra mile to safe keep one of the things which my kid left behind and saw us along jonker street on the next day and approached us to return it to us! We were amazed how sharp and attentive the staff is. Great effort!

I have a great experience staying at Cheng Ho. In fact, it was my 2nd visit. This time round, the staff showed excellent service by helping us with my kids when we went to buy dinner. Also, one of the staff even went extra mile to safe keep one of the things which my kid left behind and saw us along jonker street on the next day and approached us to return it to us! We were amazed how sharp and attentive the staff is. Great effort!

Homely feel and convenient hotel, with very friendly and helpful staff. Rooms are very clean and big. 5 of us stays in a family room facing Jonker street, we can see the sunday market from our window which is just 3mins walk into Jonker street. Only inconvenient is that this hotel does not have a lift, so the 2nd level is not suitable for elderly as the stairway is very small and steep.

Homely feel and convenient hotel, with very friendly and helpful staff.Rooms are very clean and big. 5 of us stays in a family room facing Jonker street, we can see the sunday market from our window which is just 3mins walk into Jonker street.Only inconvenient is that this hotel does not have a lift, so the 2nd level is not suitable forelderly as the stairway is very small and steep.

Very happy with the Hotel -- Simple and Clean. Wifi a bit problem but not big deal to me coz got my own Data. Staff polite and helpful.

Very happy with the Hotel -- Simple and Clean.Wifi a bit problem but not big deal to me coz got my own Data.Staff polite and helpful.

We are very feel welcome and warm staying in the hotel. All staffs are friendly,helpful and warm like family members to us. We feel like part of the family instead customer. We hope to come back soon if time permits. Thank you for being understanding of my mum condition, allowed us to stay in the bigger room without charge us extra. Thank you.

We are very feel welcome and warm staying in the hotel. All staffs are friendly,helpful and warm like family members to us. We feel like part of the family instead customer. We hope to come back soon if time permits. Thank you for being understanding of my mum condition, allowed us to stay in the bigger room without charge us extra. Thank you.

Friendly staff, very accommodating to our requests .Great location ...breakfast was local and nice

Friendly staff, very accommodating to our requests .Great location ...breakfast was local and nice

Nice local breakfast and location, no lift - not convenient to carry heavy luggage.

We booked two rooms at the same time but they said they received two separate bookings via Expedia and hence our hotel rooms were located at different ends of the Hotel. My comforter smelt like someone’s body odour so I asked them to change it. One of the towels didn’t look so clean. My room was at the older end whereas my friends’ Room was at the newly built side. My cupboard smelt musty. We had the ‘attic’ room that had character but faced the road where the noisy Melaka trishaws passed by - it bothered my Friend a lot. Otherwise, the location was fabulous. Just 3 minutes walk to restaurants and Jonkers Walk. Even has parking at the back. The service desk was friendly and helpful. If you stay here ask for a room at the back in the new wing.

Nice hotel and good location.... located at jonker and nearby have some carpark available but need to paid by self.

The room wasn't very clean, but I suspect it was due to the holiday peak season that the cleaning was rushed. I found a used toothbrush behind the sink and the bathtub and table weren't wiped down - there were hairs and sticky marks on those surfaces. Otherwise, the location at Jonker Walk was reallt convenient.

location is good.breakfast is lousy. toilet is not very clean. shower curtains has moldno hairdryer provided

Good environment with reasonable price even on holiday season. Locate near to facilities, historical buildings and etc.

A good hotel, in the middle of everywhere, simple comfortable room. Definitely not luxurious but you feel the amazingly beautiful Chinese heritage in the hotel and around it. Hotel staff easy and co operative. Only difficult car parking if you have a car. I will recommend this hotel for sure.