Sheraton Petaling Jaya Hotel
About this hotel
Luxury hotel near University of Malaya 3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Sheraton Petaling Jaya Hotel offers 253 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch LED televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Petaling Jaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Map of Petaling Jaya
Hotel in Petaling Jaya
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.4/5.0
Excellent(271 Reviews)
3.0
This hotel has excellent room conditions – very clean with comfortable bedding, a clean bathroom, and convenient sofas. The water pressure is good, and the hairdryer is powerful. The breakfast offers a variety of options, and it's pleasant to eat with fewer people around. The Teh Tarik at the entrance is genuinely delicious; among many I've tried, it's rich and tasty.
Two downsides: Even when completely closing the windows, some wind-like noise is audible. I'm not sensitive to it, so I slept well. Also, when ordering Nasi Lemak and Fish & Chips through room service, the food took quite a long time to arrive, and the taste was disappointing. A colleague who ordered a sandwich also found it unappealing. It's puzzling why room service doesn't match the quality of the breakfast buffet.
If you don't use room service, there's nothing to be disappointed about – it's a very good hotel.
3.0
I was disappointed with the standards at this Sheraton. A 5* hotel but there seems to be a lack of good management and thus a staff that lacked confidence and excellence. On a physical note, the use of sateen mix duvet covers instead of the usual 5* crisp cotton is a terrible idea! Sateen holds smells and is too warm for comfort, it also looks shabby quickly with nicks and snags. Several things in the room (club lounge access) didn't work ....TV channels, telephone, USB charge port etc. This is just simple maintenance and that is why I conclude it must be a management problem trickling down through to all staff. I tried to extend my 5night stay and was met with hostility and so I checked out. Very weird and unusual for a Sheraton!
5.0
Hotel was clean and new and nice. Staff were helpful and friendly. Only downside was there's very limited shopping and food nearby.
1.0
Staff attitude is bad and the lift is not operating with just 1 working vs 3
3.0
Check in was terrible. Lift was down to 1 that is working on the 2nd day of the stay. Waited for for more than half an hour for a lift.
3.0
fantastic experience
3.0
Location of hotel is just beside an expressway & its quite inconvenient to & from the hotel . Not many sign board in advance to direct taxi to premises .
5.0
Very good. Will choose another time even
2.0
They have 3 containers fixed in bath room for shower shampoo and conditioner. Don’t have anything beside basin making it inconvenient as glass door only swing outward and in addition floor is slippery after bath so is not good to go in and out of bathroom just to wash hands. When I request for for small hand gel they said is unavailable.
Room in service is very slow and the operator is not very helpful when I request for non seafood. I waited almost 1 hour for food.
At entrance there is no concierge staff to help. So far the hotels I stayed, there is always someone at entrance.
Disappointed.
Frequent Business traveller
5.0
Fantastic stay
3.0
Stayed in a club room. Great services..
Snacks at 6pm in the lounge great, although a few healthy choices would be preferable
Breakfast buffet food choices great, although the hot food was mostly luke warm..... not great
5.0
5 star hotel with great services and food
5.0
Cleanliness and friendliness
2.0
Hotel room is with great view,
3.0
Amazing and recommended
5.0
I like how comfortable it is and all amenities is provided. And nice breakfast too~
5.0
Very good service
2.0
Pretty good. Nice stay. Convenient.
2.0
Pretty good. Nice stay. Convenient.
1.0
room was comfy. check in took longer than expected despite no queue. room had great view. Quality of food at Yue, Sala and Link were below par though.
1.0
room was comfy. check in took longer than expected despite no queue. room had great view. Quality of food at Yue, Sala and Link were below par though.
5.0
_
2.0
Out side is noisy. A big ventilator down below. out side the window. Even switch a room still noisy.
3.0
Everything was alright just lack of friendly staff
2.5
Conveniently located. Nice room, service and breakfast. Worth it
2.0
Although it's not my first stay with Sheraton, it's not quite a comfortable and decent one. I'd like to emphasize that the service is quite slow and unsatisfactory, particularly the part of washroom, where the cleaning service has not been fully covered. Also, the shower area is quite narrow and the water is easily spread out from the inside. The only thing I am pleased is the bed frame which's soft. However, if you don't want the bed to be too soft, this Hotel is not good choice! The location of the hotel is not ideal, when everyone knows how bad the traffic is. If you want to go out for drink and eat, there're plenty of choices for you in KL, not this one.
2.5
All good except the aircon in my room. Around 12.30am until morning around 7.00am the air condition feel hot, feeling about 25 degrees celsius at 19 degree celsius setting ( fan speed set at 3 ).
5.0
Overall pleasant stay. Friendly and helpful staff, smooth check in and out, delicious breakfast and dinner buffet, good amenities, nice ambiance and decor. Pool facility is easily fully booked so remember to reserve early to avoid disappointment.
5.0
Overall pleasant stay. Friendly and helpful staff, smooth check in and out, delicious breakfast and dinner buffet, good amenities, nice ambiance and decor. Pool facility is easily fully booked so remember to reserve early to avoid disappointment.
5.0
The hotel is clean and well sanitized. Staffs were also friendly and helpful.
2.0
Everything is brand new and somemore under Sheraton marque. Very happy even only for one night stay. Will come again for another staycation.
4.0
In general,the foods taste were quite good despite sometime some food were not so fresh i.e. fried spring rolls were sour.
2.5
My husband and I were looking for a stay cation for an end of year break. We actually considered the hilton pj as well but chose the sheraton because their customer service was miles better when I called to enquire regarding the packages they had on offer. The hilton staff were not even aware of the packages and passed me on to 3 different people whereas the sheraton staff answered my questions in less than 3 minutes.
The service was likewise impeccable throughout our stay and requests were met very graciously and quickly.
Food was also good and abundant.
It was our second time staying at the sheraton and definitely won't be our last as it is now our preferred choice for stay cations!
2.5
Good service and thanks very much for room deco and complementary cake reflect excellent service from your staff that paid attention on the remark put upon reservation.
Hotel is quite new and cozy.
Breakfast is superb, love the serving of fruits and yogurt as starter.
Happy to visit again soon.
4.0
Room is clean, bed is comfy, toilet is clean, breakfast is good
5.0
Nice place to staycation but of course its located near highway so u may hear the siren quite few times
4.0
Room is clean, feels modern, I love the dinner buffet spread. Price is considered cheap considering it is Sheraton.
2.0
Overall greatness
4.0
The hotel itself is quite nice, the room very comfortable and clean, staff helpful and friendly, however there were a couple downsides. One is there is not much to visit within walking distance (on the plus side the Light rail transit system station is nearby 4 minute walk so it is possible to go somewhere else to explore), second is the room view basically looked at another tall building right next door and third the mall at the hotel complex is not open yet, once it opens perhaps, there will be a bit more to see / do when one wants to take a short local walk.
4.0
The hotel itself is quite nice, the room very comfortable and clean, staff helpful and friendly, however there were a couple downsides. One is there is not much to visit within walking distance (on the plus side the Light rail transit system station is nearby 4 minute walk so it is possible to go somewhere else to explore), second is the room view basically looked at another tall building right next door and third the mall at the hotel complex is not open yet, once it opens perhaps, there will be a bit more to see / do when one wants to take a short local walk.
FAQs
How much does this hotel cost compared to others in Petaling Jaya?
The average price for a rental in Petaling Jaya is $53 per night. This rental is $56 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Petaling Jaya Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Petaling Jaya Hotel. Enjoy the water!
Is Sheraton Petaling Jaya Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Petaling Jaya Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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