I ordered a hamburger and in return I got very hard Brick like bread lol

The staff was very helpful and friendly. The suite is huge with 2 separate rooms plus sofa bad. It made us all feel at home. 2 minutes walk to the Dolphin Adventure, my kids did the trainer for a day, super worth it.

Staff wonderful. Accommodating and helpful. Personal service. Fine restaurants very close. Nice views of marina from the rooms. Rooms very spacious and well decorated with excellent original art.

This was our second stay at the hotel. The best part of it was the price. The room was spacious and comfortable. We had trouble with a lack of hot water (it was fixed two days before we left) the button to the elevator on the third floor didn’t work( it was fixed the day before we left). The owner was very nice and apologized.

A really good hotel with some rough edges. Very friendly and attentive personnel and the suite we stayed in was great with floor to ceiling windows with great views of the marina. Very nice kitchen with good preparation areas. On the rough edge side...some things should be better attended to before occupation like malfunctioning microwave, shower head problems, unlockable balcony door (although we're 3 stories up). Very good value, would stay here again.

This property and the surrounding area is beautiful. It was so peaceful, quiet and comfortable. An easy walk to the beach. We had lunch at the restaurant and the food was excellent. Also, the staff were very friendly and attentive. We would absolutely book here again when we return to Puerto Vallarta.

The place was locked when i arrived, despite advertising 24/7 reception. I knocked and pounded for hañf an hour, and was never let in. They took my money, of course, but I slept on the street

The hotel: -Charming -Staff is warm and friendly The junior suite was plenty spacious and had everything I needed. The air conditioning, the heater, the fan, the hot water, the in-room safe, all worked perfectly. The only thing that was a headache to try to figure out was the television. They might consider printing out instructions and leaving them by the phone. I did have a slight issue the first night and needed to contact the team after hours and that was tricky. I would place a test call from your phone at arrival to make sure you can get through. Hotel restaurant items were yummy, especially the breakfast (chilaquiles!!) The pool was small and not suitable for swimming, but perfect after a long day of walking. Things to know: -Although the mini fridge is stocked items are not complimentary. –Depending on which room you are put in you might get a fair amount of noise. I was on the 2nd floor and you can hear the restaurant staff, the washing machine, the opening and closing of supply closets, etc. Also, my particular fridge would make a loud popping sound like the power was tripped and would sometimes wake me up. After a couple of days you sort of tune it out. The area- -quiet despite a lot of new construction -limited activities/sightseeing -bus stop nearby -comvenience store nearby -$$ contemporary Mex/American restaurants nearby -minutes away from a quiet beach