Homewood Suites by Hilton Ottawa Downtown
About this hotel
Nestled in Downtown, this lovely hotel for $246 per night is a great choice for your next vacation. Upscale Ottawa hotel in Downtown Ottawa with free breakfast An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available. Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
Dishwasher
TV
Map of Downtown
Reviews
4.4/5.0
Excellent(1,004 Reviews)
5.0
The view was great, there was a construction site right in front of our bedroom window, but it's common in Ottawa.
The suite was huge at the 16th floor in the corner of the building with a huge table and kitchenette.
5.0
Great place as a family - only needed one room. Breakfast was great.
1.0
Lack of parking, not publicizing that parking is not free as most hotels offer free parking. Being told $50/ night for incidental fee, then being charged $250 without reasoning. The pool was cold but the temperature inside the poor area was Too Hot.
2.0
The rooms are big, but you cannot open the window and the air refresh is not that good. Elevators were broken a lot. My bathroom had issues and needed to be fixed. My remote controls both had died batteries. Breakfast was ok but not great. You have to sign your bill (and peer pressure tip) even though the breakfast is included in the price. Cappuccino is ok but not great. Overall it is not a bad hotel, but it is also not a Hilton experience.
8.0
Nice property, clean, close to all amenities, sites, and dining options. Nice fitness area and pool. Rooms clean and comfortable. Had and issue with tv remote in living room of our guest room and maintenance brought a new functioning remote promptly. However, the only note I have made that wasn’t positive was upon check in only one of our two rooms was available after confirming an early check in weeks in advance. Eventually I requested that we be placed in a room of the same amenities on a different floor if available. The accommodation was made.
10.0
The only downside of the hotel, there's no parking for pick-up truck
10.0
great staff, very nice suites, great location
3.0
Rooms were clean, even the cupboard and dresser which often gets neglected. Staff was friendly and accommodating for requests for extra towels or information about the city. A bit long at check in, but minor compared to other places i have been. All in all a pleasant and relaxing stay
8.0
Very nice property, nice clean modern room. Had a number of minor inconveniences - each of which the staff handled promptly and politely - but maybe these should not be happening at all. Checkin lineup was lengthy and slow. Complimentary breakfast buffet was nice but had an odd process where they took your room number and gave you a voucher when you entered, but then presented you with a bill to sign when you left. (Was I supposed to leave a tip for a self service buffet ???) Parking pass didn’t work when leaving the garage and I had to back up from the gate (cars already behind me) and go back to the front desk. All handled graciously but maybe their processes need fine tuning. Only two elevators so long waits for those. Asked the housekeeper to come back later as we were stiill in the room - never came back. None of these were major and the hotel has lots of attractive points, but the “little things” added up.
3.0
Nice hotel in a great location in Ottawa.
10.0
Awesome welcome at registration, Noah was very kind and soo professional. Close to the parliament and other wonders of downtown Ottawa! We will be back for sure!
2.0
Everything about this hotel is excellent with one exception: the breakfast. I could get over lukewarm oatmeal on the first morning, but I gagged on the lumpy, cold, watery oatmeal on the second.
The eggs were rubbery, the bacon was good.
The selection of cold cereals was poor: no granola.
A bit disappointing as the front desk are amazing!
10.0
Kindness of the poeple at the reception.
10.0
The entire building was really clean and front desk agents really professional and courteous!
8.0
Improve breakfast
10.0
Great place to stay with the family
2.0
Hotel was nice, breakfast in the morning was ok. Not the freshest food. We never seen the maid service at all. Never came to check on our room to give us fresh towels or empty our garbage. Overall it was a good stay.
4.0
Check-in was really poor, long lineup, we waited for almost an hour to check in. Later in the evening we ordered food which got delivered to the front desk, but they didn’t tell us. We only found out when we called the restaurant that it had been delivered 30 mins earlier… When we went down to get it was just sitting at the front desk and the hotel staff seemed absolutely ambivalent. Our room number and name were clearly on the delivery… so overall not really a “luxury hotel” experience in any way other than the price.
1.0
My family found a dirty dish under the couch and chip crumbs in the pullout couch
8.0
The room layout eas odd, sink for bathroom eas outside of the room. The sing on option so we could get free Wi-Fi didn't work. Room was still good overall and services as well
10.0
Overall enjoyed our stay here. We booked two rooms for two families very nice hotel clean friendly staff. However we did not like the fact that we had to park off site as we were told their parking garage couldn’t accommodate the height of our standard pick up trucks. It was very inconvenient in the cold and with small kids. Other than that we would stay here again.
10.0
Staff was excellent…Patrick, brilliant bartender and the morning staff for breakfast as well as the front desk were just great…rooms and hotel very tasteful decor and very clean…highly recommend
2.0
requires a long waiting time to use hot water
10.0
Love the decor and view !!
5.0
Great rooms and close to parliament.
5.0
As a person confined to a wheelchair, the facilities and room setup was fantastic.
3.0
Overpriced for what you get in terms of food and amenities
6.0
Great Hotel. But buyer beware. Parking is 25$ a night Tax. Breakfast was just okay.
5.0
Great hotel!
4.0
Homewood suite by Hilton or Hilton Hotel are my favorite hotel ( Montréal, Niagara Falls) but the one from Ottawa was something else, the bathroom tiles was sooo dirty like someone applied poop on the tiles and when we checked in the ask if we want someone to came clean the appart and we said yes , we was there forme Friday october 20 at 4:30 pm to Monday October 23 at 11:30 am, nobody came to clean our appart, and when we went to check out we told the receptionist all that but she did mind write down our comment , she did even try to fake like she was writing our comment.
5.0
No slippers , shower caps
4.0
Noisy neighbours having room party
5.0
Nice and friendly hosts
5.0
Super!
5.0
Perfect location, amazing staff
2.0
The staff were super helpful and friendly! The food in the restaurants was exceptional and the room was spotless. Only complaint is the shampoo and body wash dispensers in the shower needed replenishing!
5.0
The quality of the hotel was very good, the breakfast was very well done, but it was not as advertised (the advertisement was made to order omelettes, but we did not see that station if it was there). The restaurant food was a bit dry and too salty, but otherwise it was very good. Staff was friendly and welcoming.
5.0
Outstanding
4.0
It was clean and the staff are so helpfull. Also, the services was exceptional. I will love to go there more often
5.0
Large, comfortable suite, ideal for the 2 of us on short trip to Ottawa.
FAQs
How much does this hotel cost compared to others in Downtown?
The average price for a rental in Downtown is $124 per night. This rental is $122 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Homewood Suites by Hilton Ottawa Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Ottawa Downtown. Enjoy the water!
Is Homewood Suites by Hilton Ottawa Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Ottawa Downtown?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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