Tru by Hilton Cypress Houston
About this hotel
Hotel with free breakfast, near Cypress Lakes Golf Club Along with an indoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available. Tru by Hilton Cypress Houston offers 92 accommodations with safes and bathrobes. Flat-screen televisions are featured in guestrooms. This Cypress hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Map of Cypress, TX
Hotel in Cypress, TX
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.0/5.0
Good(485 Reviews)
5.0
Overall ot was a nice stay, the room was very quiet even though it was across from the elevator, which was nice for sleeping. The bed was firm with soft pillows. Only three pillows were given on a king bed, but it worked for us. Staff was friendly during the check in and out process. The complimentary breakfast was convenient, and although it wasn’t stocked initially, they quickly replenished it. I deducted one star for cleanliness due to dirt particles being under the modular bench under the TV, and while I wiped the floor with a paper towel we brought, a lot of additional surface dirt transferred to the paper towel indicating the hard floor had not been mopped in a while.
3.0
Well truth is I was disappointed that the pool was not warm . I smelled a lot of weed . There was dog pee all over elevator and poop everywhere. I love animals. But things were not the best . I felt like I was bothering the front desk staff . Just by asking a simple question. The kids in the pool were so loud that we left . It was not very enjoyable. Computers were down . So could not use . Just felt a little uncomfortable with activity around there
5.0
It was great! Awesome place for kids bc they have a play area for them to hang out
1.0
Not great...TV didn't work, had to ask for towels, water in shower would come and go and had to wait to check in
3.0
Nice, clean facility tucked away from the highway. Modern decorating motif. Near many good restaurants.
Would highly recommend.
10.0
This is my 5 th time staying at this hotel… I’ve never been disappointed by the experience, clean rooms and the staff.
3.0
The hotel is what you expect, its very clean, it was very quiet, good quiet location, it had a number of restaurants within walking distance. I wish I could remember her name but the lady working the front desk was super nice and accommodating. Being a business owner myself, I wish I had a staff that friendly.
3.0
Everything was great hotel & staff wise. The only issue was that the floor I was staying on was full of loud children early in the morning. They were trying to open my hotel door.
2.0
Staff and place was very nice and clean. The breakfast was great and my kids enjoyed playing in the lobby. The room however was very small and had no microwave. I also wish the pool was heated
3.0
The staff was amazing and very friendly. I did not have to go and reset my room key card not once and that is well worth a five-star visit! Needed towels for the pool and received warm towels from Jacqueline
10.0
Clean and neat. It was also quiet.
10.0
Loved it, but wish pool indoors was heated. Too cold to use
3.0
Excellent location, staff is amazing, floor in room a bit dirty but overall I would stay again
5.0
I had a very pleasant stay.
5.0
Reliable, quiet, clean
3.0
The water in the bathroom never got hot and I stayed in the shower for over 30 minutes waiting! The property wasn’t as clean as I would like. The room was average and the shower wasn’t cleaned before my arrival. I won’t be staying at another Tru.
5.0
Spotless and beautiful, friendly staff, comfy beds son comfy I didn’t make it to try the breakfast. Great bathroom products. Will definitely return! 👍👍
3.0
This hotel was in a run down neighborhood. Lots of business warehouses around. Homeless people on streets. Hotel bathroom was the worst. Tub has cracks in it. Tub ceiling had mold on it. The bed was comfy. Disabled room was huge. It echoed. But ok.
3.0
Hotel seems new. Everything is modern and is great. Soap in the restroom/shower is great!
2.0
I was so dissatisfied- the beds were awful. There was someone else’s food in the fridge. I wasn’t really sure that towels and linens had been laundered well. Will not return to another of these properties again
2.0
Pancake for breakfast! Friendly staff.
1.0
This place is terrible. My ac went out and we came sweaty and gross from home. The staff was looking at us disgusted. The room had ants and black mold. It smelt like dog's and there was pet hair everywhere.
5.0
Love the cleanliness of Tru..the hallways were hit but the stay was great
5.0
Property was convenient and clean
5.0
It's a cool place to be
5.0
Very clean
2.0
lots of mold and dirty walls. people were great though
2.0
The property was modern, clean and looked fairly new. One of my issues was with staff interaction over the phone with members of our party concerning reservations. From what I could hear they were downright threatening and rude and there were several instances of miscommunication oh behalf of the hotel and its policies from staff. This was very disappointing and made for a contentious checkin. Outside of this the air conditioning in the hallways and elevators did not work. We were told they had been using backup generators for over a month. Each couple in our party complained of only being provided 1 set of towels in the room and when more were requested only bath-size towels were available. We checked in around 11:05 pm. All in our party agreed we will not patron Tru again.
2.0
I had to go to the front fest 2 out of the 4 days we were there to request towels and to request they empty our garbage can. We were there four nights and no one attempted to
make the bed or straighten out the sheets. Paying over $100 a day, you should get some service. We won’t be back.
1.0
No towels in the bathroom for 2 days!
Receptionist saying they don’t have housekeepers for some time!!
UNACCEPTABLE!!
Had to go buy my own towels to shower!
5.0
I went with family and friends and we are very pleased with the stay. The hotel is clean, room are comfortable and breakfast has what you need to start the day. I definitely recommend it and would stay again.
5.0
We will definitely stay here again. Economical and clean with all the extras. We loved it.
1.0
I have stayed here before as it is a convenient location to my daughters college. My first stay was ok, this time was not great at all and will not return. My room was cold, I asked for additional blankets because the ones that were in the bed were very thin. I was told because it was a new hotel there were no additional blankets. The tv was on the wrong hdmi- I was unable to watch tv. Then there was no body wash in the shower and lastly there was hair everywhere. In the shower and on the bench under the television. I went to talk to someone at the front desk, he told me that the manager was in a meeting and they would call me.
3.0
Great and friendly hotel.
2.0
It is a clean hotel, lobby is fun with pool table, jenga and connect four. Indoor pool is also nice. But the walls were so thin, we heard every door in the entire building the entire night, every noise inside or out kept us awake. No one in my family slept at all the entire night- and that was after we had two different white noise devices turned on.
2.0
The room was so smelly I couldn’t stand it me and my kids was so nosy and you can feel the people walking in upper room my and my kids left after 2 hours from checking in cuz we couldn’t sleep
5.0
Great
4.0
Small room, but not bad!
5.0
Everything worked well and satisfied.
10.0
Pleasantly surprised with amenities not normally found in hotels. Water bottle refill station, pool table, connect four, chess. Smallish room size but clean and comfortable place to stay. Would definitely recommend.
FAQs
How much does this hotel cost compared to others in Cypress?
The average price for a rental in Cypress is $164 per night. This rental is $46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru by Hilton Cypress Houston. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru by Hilton Cypress Houston. Enjoy the water!
Is Tru by Hilton Cypress Houston pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru by Hilton Cypress Houston?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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