TownePlace Suites by Marriott Memphis Olive Branch
About this hotel
Situated in Olive Branch, this charming hotel for $176 per night is a fantastic option for your next trip. Hotel in Olive Branch with free breakfast and 24-hour fitness center Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. TownePlace Suites by Marriott Memphis Olive Branch offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Map of Olive Branch
Reviews
4.3/5.0
Excellent(131 Reviews)
4.0
Stay was so-so. Reception was preoccupied and visiting with friend. Did not volunteer info on breakfast etc. Room was nice and clean, but something in kitchen area was constantly creating a rapping noise that persisted all night. Needs to be fixed.
2.0
After reserving a suite with a sofa bed because I was traveling with my 4 year old girl who goes to sleep early and I wanted a separate sleep area so she could go to sleep on time & I could spend time with her older bros, my sons from a previous marriage; they did not have one available be cause they sold out. We made this reservation a full week prior & it was confirmed. My oldest son is an active duty U.S. Marine was deployed for over a year so it’s been over a year since I’ve last spent any time with him. So I had to make the choice to mess with my 4 yr old girls schedule or spend less time with my son. We cant mess up a 4 year olds schedule so I ended up missing out on a lot of time with my son because this hotel “confirmed” a room and then sold them out. I ended up in a double room with no separation so I got to lie in one bed with my daughter in the other bed across the room from me and I was able to text with my son. That was the first introduction to this hotel. DON’T trust your reservation, they do NOT care at all what you paid for and/or “Confirmed”!!!! Next the room isn’t in the greatest shape. It was fairly clean except the drywall broken near the bathtub and the toilet paper holders that constantly dropped the toilet paper on the floor of the bathroom because they are so loose they can’t hold a toilet paper roll.
I don’t have enough characters to express my issues! Im running out of ways to express my problems. And just getting started.
5.0
We had an excellent stay here. We checked in after 10:00 pm and they had upgraded us to a suite. It was a new hotel that was incredibly clean, safe, and had a fantastic breakfast. I couldn't ask for a better experience.
10.0
Everything was awesome
5.0
It was perfect I’m about to book again now
5.0
Rooms were new and very nice, clean and organized
1.0
Billing charged me 3 times for one stay
5.0
Everything was amazing.
5.0
Nice place to stay very clean
1.0
Overall the location works great. But the cleaning staff never came to our staff after being requested to clean our room on 3 different occasions. We at 2 different times didn’t even have clean towels. Very disappointed.
4.0
Hotel was nice. Disappointed with the shower pressure. Staff was very nice.
5.0
The room was large
3.0
Clean room. No issues. Enjoyed stay
4.0
Staff was very friendly and helpful. The rooms were nice. There were things housekeeping left behind.
4.0
I love to stay at this property. The staff is friendly and accommodating. The rooms are nice and spacious with everything you need. The fire pit and grilling area are a nice plus.
3.0
My stay was very niece and the stuff was very
Professional and nice
1.0
Came to check in about 3:30pm they said my room wasn’t ready which was ok but I come back 2 hours later it’s still not ready.The ladies were nice so I didn’t get upset. So I called the next morning to make sure they took some money off and Dae was rude as af Tamika and the other young lady was great and friendly.
2.0
The staff was very friendly and helpful. It is a nice hotel. The room could use a lil extra clean tho. The bathroom was kind of ew.
2.0
Room was ok. Only complaint is the fact that the rooms feature kitchenettes yet don't have papertowels or detergent available in the kitchen area as they usually do.
Front desk staff was cordial so no complaints on the staff
2.0
The room was clean and the staff was very nice
5.0
Great front desk staff. Really nice breakfast staff.
1.0
Horrible Customer Services
Waiting 2 hours for our room to be clean. Never checked in...
5.0
Great location, quiet, clean and friendly
4.0
The staff was extremely friendly and helpful. The room was cozy and spacious. It’s a great location with stores and restaurants within walking distance. Super nice!!!
2.0
Odd room with nothing in bathroom seeming to be level. Bathroom floor, toilet, toilet seat, towel hanger, and sink were all crooked/not level.
Rest of the room was just fine
3.0
I really enjoyed the breakfast options. Something for pretty much everyone, even a family like mine that does not consume pork or beef. Plant based and chicken options were FANTASTIC.
5.0
The staff was extremely nice! The hotel is NEW and so clean! Very comfortable beds. Everything was excellent!! I highly recommend.
3.0
Very nice staff and ladies were beautiful inside and out !
3.0
My stay here was amazing! Will definitely return.
2.0
It was a nice hotel! But on our first day weren’t friendly or helpful. We booked and paid for a room in advance and specifically booked a room with a tub/shower combo. We made it at check in time and the room still wasn’t ready. When we finally get the room it wasn’t what was paid for, so I had to go back down to the desk. The receptionist then informs me that I would have to wait a while to see if they have the room that I booked! 5 minutes later she comes and informs me she doesn’t. I agreed to keep the room despite what had been paid for. I then asked a housekeeper if we could get extra towels because we only had 2 sets and we had 4 people in our party. She then tells me no she will have to check with someone because it’s up to whomever to decide if they wanted to give us extra towels. It was 2 huge bags of trash left beside our room door that remained there for 24 hours despite housekeeping being on the floor working.
Overall the hotel was clean, but there is room for improvement. We did eventually get towels because I waited until later that evening and the front desk staff did provide us with towels without any hesitation.
1.5
It was a nice hotel! But on our first day weren’t friendly or helpful. We booked and paid for a room in advance and specifically booked a room with a tub/shower combo. We made it at check in time and the room still wasn’t ready. When we finally get the room it wasn’t what was paid for, so I had to go back down to the desk. The receptionist then informs me that I would have to wait a while to see if they have the room that I booked! 5 minutes later she comes and informs me she doesn’t. I agreed to keep the room despite what had been paid for. I then asked a housekeeper if we could get extra towels because we only had 2 sets and we had 4 people in our party. She then tells me no she will have to check with someone because it’s up to whomever to decide if they wanted to give us extra towels. It was 2 huge bags of trash left beside our room door that remained there for 24 hours despite housekeeping being on the floor working. Overall the hotel was clean, but there is room for improvement. We did eventually get towels because I waited until later that evening and the front desk staff did provide us with towels without any hesitation.
3.0
We were able to get early check in, but the room was not fully clean. There was an old bluetooth left on top of the refrigerator, some sort of condiment was splattered on the cabinets and the dish towels had old crusted food on them. Pull out bed had crumbs and the floor looked like it had not been vacuumed well enough. Also, we were not told at check in that we would have to notify them 24 hours prior to get our room cleaned. Most of the staff was very nice, especially those who worked in the breakfast area.
3.0
We were able to get early check in, but the room was not fully clean. There was an old bluetooth left on top of the refrigerator, some sort of condiment was splattered on the cabinets and the dish towels had old crusted food on them. Pull out bed had crumbs and the floor looked like it had not been vacuumed well enough. Also, we were not told at check in that we would have to notify them 24 hours prior to get our room cleaned. Most of the staff was very nice, especially those who worked in the breakfast area.
5.0
Very friendly professional staff
4.0
The staff was very friendly and accommodating. The room was very comfortable.
4.0
The staff was very friendly and accommodating. The room was very comfortable.
5.0
Updated, clean, modern. Room could use more vanity space. Shower design gets water on bathroom floor. Otherwise, really nice with kitchenette.
2.0
I stayed 7 nights and my room was never cleaned. On the second night I asked for it to be cleaned and I was told that the hotel's policy was not to clean the rooms because of Covid. That's just an excuse not to provide a service. The bathroom design without a shower door looks cool, but resulted in water everywhere and wet towels piling up throughout the week, because I did not have room service. I ran out of clean towels and had to go get them. I ran out of toilet paper and had to go get more. The front patio had loud parties several nights until midnight. I was excited to stay at this hotel, because I know that it is new. It was disappointing.
2.5
Clean, quiet. Beds ok but a little hard for me and felt a slight sag in the middle. Probably need replacing soon.
5.0
Large spacious rooms with excellent staff support. I also like how clean the rooms were and how courteous the staff was overall. I give this hotel six stars!
FAQs
How much does this hotel cost compared to others in Olive Branch?
The average price for a rental in Olive Branch is $148 per night. This rental is $28 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at TownePlace Suites by Marriott Memphis Olive Branch. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at TownePlace Suites by Marriott Memphis Olive Branch. Enjoy the water!
Is TownePlace Suites by Marriott Memphis Olive Branch pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at TownePlace Suites by Marriott Memphis Olive Branch?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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