We never received an actual address went to two other locations with the same name and after an hour and a half had to find another hotel. The phone number given was not answered. Someone indicated that a physical address was provided back in September. I just looked for it and cannot find it. More importantly is that no one answered the phone number nor returned our call to locate the little known hotel. Subsequent emails and one received that changed our room did not include the actual address and provided a phone number that was not being attended.