We arrived with the warmest of welcomes and a beautiful venue. Our room was fully stocked with teas and coffees and the offer to restock from the pantry if we so needed. The coffee was delicious and so was the sloe gin in the room. The food was incredible, well priced for the area and the service was spot on. We look forward to traveling back to the area and rebooking.

This is a very difficult review to have to leave to be very honest! The Kings Arms is a very nice place, and there is a lot to like. The food is very good and the staff were, by and large, excellent! But this was a rare night away from the kids for me and my wife. And unfortunately we encountered a number of problems with our room which ultimately meant a not so enjoyable and restful nights sleep! Things happen, I get that. But how we deal with them and try to resolve them, is how we are remembered. Disappointly, the problem resolution was unsatisfactory, as was the case afterwards too! Admittedly, they apologised, and offered us a discount on our next meal there. But this was meant to be a special night away, and as such, with the issues we encountered, I would have expected more. They wanted to show us what they can do to make it right, then a refund or replament night away would have been the least they should do. But what do we know. We're just the customers, the customers who spent on a night away, drinks and a meal. Can't help but feel disappointed with the outcome. It's left a sour taste, when there was a great opportunity to put it right! As I say, a lot to like. Just not when it comes to problem management! Such a shame!!

Lovely comfortable well presented place to stay and the staff were very helpful, breakfast choice excellent and the food was presented and served to a high standard

all staff made a real effort to please

The property was very good and every thing had a touch of class about it. The amenities were very good, shower pressure in the room was great, the environment was clean and the bed was comfortable. Breakfast was cooked to order and staff were very friendly. The only negative at this property is the boiler constantly making noise every hour which meant we did not have a good sleep in the room (Mowbray)

Beautiful boutique hotel with lovely restaurant and bar. Probably need to book as very busy. Hotel pillow to hard but replacement soft pillow was available and shower head needs changing (which is being addressed). King size bed with a pull out mattress if needed. Would defo stay again

Overnight stay before flight from Heathrow. This pub/hotel beats the faceless airport chain hotels hands down. Only 25 mins to terminal Public areas and rooms done in a very lovely style and comfortable. Only niggle is that our room was at the front facing a busy road and as summer heatwave 2 had hit we needed to keep windows open so it was quite noisy.

Horrible small in bar area - not sure if it was stale fliers or blocked drains