Sheraton Flowood The Refuge Hotel & Conference Center
About this hotel
Upscale hotel with golf course and 24-hour fitness center Along with a golf course, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request. Sheraton Flowood The Refuge Hotel & Conference Center offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a golf course, a lazy river, an outdoor pool, and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Map of Flowood, MS
Hotel in Flowood, MS
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
4.4/5.0
Excellent(300 Reviews)
5.0
Got in late and our room had not been clean but the staff did a great job getting us accommodated in a timely fashion. Our kids were placed in one room and my wife and I were treated to an upgraded room for the night. Great hotel and the staff was super friendly.
5.0
Always a Great experience.
5.0
Great hotel! Good food! Clean rooms! Beautiful scenery! Great location! Just a little expensive…
10.0
Cleanliness and friendly staff.
10.0
The property is beautiful. Really nice place.
10.0
The area around the hotel is beautiful, and the hotel itself is modern and beautifully appointed.
10.0
The air conditioning unit kept making noises throughout the day and night and it was very annoying. Other than that I enjoyed my stay.
1.0
while the hotel was in great condition, and the amenities were clean, there are not that many things to do in the winter at this hotel added to that fact that breakfast is not complementary, and there is no hot tub and the spa cost money as well I would say that this hotel is a very nice place to stay but overpriced for what you get. I’m surprised that there are not more free amenities at this price point
10.0
Best place to stay in the Jackson area
10.0
Fantastic staff very friendly. Safe and clean. We were very happy with our stay.
10.0
Very nice
5.0
Wonderful pool!
5.0
Overall stay was great, but my bathroom could have been cleaner. I bought some cleaning products and cleaned for myself. The floor around the toilet was really dirty with black dirt on the paper towel. The dirt wasn’t visible at first, but after wiping it made me question the real cleanliness of the room.
5.0
It was a wonderful stay.
10.0
Nice and clean
4.0
Upon checking into the property, I was asked if I wanted my room cleaned daily and I replied yes. My stay was from Thursday at check in until Sunday at check out. I never received clean towel and I had to get them before returning to my hotel room at end of day. Never received a clean bed. Every night when I returned to my room, the bed was as I left it. Other than these two small disappointments, I like everything about the hotel.
5.0
Everything about the Sheraton was wonderful except the room we were in was next to the elevator (which is not a problem in itself) but the elevators made a loud popping sound anytime someone was using it. Other than that, absolutely would stay there again!
3.0
Amazing stay, amazing staff and they were very friendly
5.0
This Sheraton staff, in ALL areas, are the best at making you feel important, welcomed, and like you’re at home. It’s a great resort to stay at with all the amenities that you would need in a hotel as well.
3.0
This was a great resort, with a great staff!
5.0
The two ladies at the desk upon check-in were very welcoming and made sure everything went smoothly. The room was immaculate. The best part was the lazy river. We will be back.
5.0
Everything seem be all good. The bathtub need slip resistant pads down to keep someone from falling in the shower tub. They need a microwave in the room. They need more stuff at peek times at roof top bar and at bar out at pools. They will need clean pool and lazy river. Also, remove pine straw and put down river rock to help keep lazy river cleaner. The bed was excellent.
Best thing they did was blue wrist band which allow you in you room without a key and out to pool and lazy river.
1.0
Arrived for 4pm check in room was not ready until almost 5pm. Bar staff gave my card to someone else took over an hour to get it back. Manager said food serci e manager would call me. Never recevied a call back.
3.0
Place was immaculate. Modern. Clean. Very friendly and accommodating staff. Lively atmosphere inside, yet peaceful outside in pool/lazy river area. Rooms were very quiet, spacious, comfortable, and very nice. Will stay here for the foreseeable future for business trips.
5.0
Friendly staff and accommodations. Beautiful property with security. We look for great customer service when we travel and we found it here! Will be back again.
5.0
Beautiful hotel all around. Pool was the center piece.
Rooms clean and safe area
5.0
Great property in Jackson! Friendly staff . Good amenities for the kids. Highly recommend
3.0
Everything was awesome. I treated my husband to a mini vacation. This hotel has it all from a pool side party to a relaxing evening with a massage to a relaxing romantic night on the rooftop.
5.0
It’s beautiful! Well kept.
3.0
Our stay was really nice. The location was perfect to shopping and eating. We will definitely be back when in the Jackson, MS area.
3.0
Overall, the hotel was excellent! The service was top notch, the gym was awesome, the rooms were super clean, and my kids loved the pool. We’ll definitely be going back. We lost electricity due to a storm and I was very anxious and upset, but being here made me feel much better.
3.0
The hotel was amazing. The staff is absolutely Incredible! Not our first time here and will not be our last! Love it here! Best place to enjoy a weekend getaway!
1.0
Tried to check at 3pm, rooms were not clean, was after 4pm before could get room. Had a wedding to attend at 6pm, was very stressful !!!
5.0
Safe, clean
4.0
This is a nice hotel both outside and inside. This was my first time in Jackson, Mississippi. The hotel is in a nice area and close to many services. I didn't get a chance to try the golf course or the pool, but they look inviting.
The hotel staff were very friendly and accommodating. The hotel food was excellent. Both breakfast and dinners were delicious and prepared better than expected.
I have a few concerns. One, my room was never serviced. This may be a carryover from Covid, but I would have liked housekeeping to come at last once during a four night stay. The second issue was a loud party staying next to me one night having at party at midnight. To the hotel's credit, they approached the room and asked them to be more quiet, which helped a bit.
Overall, I would stay here again.
5.0
That the staff was very accommodating.
5.0
The hotel was beautiful. The staff was very helpful and friendly and that means a lot to me. The grounds around the property were stunning. We will be returning soon.
2.0
The carrots on the menu were not edible. Just horrid. Sure there was a event going on at the property. My sister ordered overly salty gumbo and the bar girl said the event took all the crackers that were served with gumbo so no crackers or bread with gumbo. We had to return the Top shelf margarita, and we needed to ask for cocktail napkins, the service was awful but the hostess was awesome friendly! Our rooms are nice.
3.0
AMAZING STAY!!! WE'LL BE RETURNING!
5.0
I love this property. The staff were great and very nice and helpful. I was able to check in early, and the staff made to sure that my accommodations were met. The bartender staff and waitresses were wonderful, that was the best part of my stay! Thank you very much.
FAQs
How much does this hotel cost compared to others in Flowood?
The average price for a rental in Flowood is $157 per night. This rental is $158 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Flowood The Refuge Hotel & Conference Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Flowood The Refuge Hotel & Conference Center. Enjoy the water!
Is Sheraton Flowood The Refuge Hotel & Conference Center pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Flowood The Refuge Hotel & Conference Center?
We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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