Tru By Hilton Galveston, Tx
About this hotel
Located in Galveston Island, this attractive hotel for $221 per night is a great option for your next break. Tru By Hilton Galveston, Tx is situated on the beachfront in Galveston, 500 metres from Seawall Urban Park and 2.2 km from Pleasure Pier. This 3-star hotel offers a 24-hour front desk.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Map of Galveston Island, TX
Reviews
3.8/5.0
Good(486 Reviews)
100% verified reviews
9.0
Breakfast and the view.
It was an excellent property
2.0
I was not given the room I paid for. I paid for a ocean view and was given a room facing the parking lot
10.0
Todo muy cómodo y limpio
Todo bien
6.0
Not used to cleaning staff coming every other day. Let alone when you specifically ask for them to come and change bedding or trash etc.
Some amenities shown were not accurate or even available
8.0
Location and the public area. Breakfast was good.
The room was quite small and no closet space. We spent 3 night and our room was never cleaned or bed made. Few towels.
10.0
Simple and clean
Not enought things to buy at the fridge
7.0
Location
It was very hard to understand most of the employees English. Breakfast had very little taste. Had to go to front desk for a paper ice bucket. 2 paper cups are provided for drinking.
5.0
Location
Nose control at night
3.0
On the seawall. Close to good restaurants. Clean.
Very loud. Lied about bed size. Specifically states that they have queen beds in the room. They were full size. My husband and I did not fit well. Pillows were bad. They lost our reservation and were not accommodating. Reserved queen bed with and ocean view balcony for 2 days. Had to spend 50 min on hold with booking.com. Told to go back up to the desk and they have everything. Went back up to the desk. They still had nothing. Further they had no balcony rooms. Had to get another room with no balcony. We settled in for the first night and resolved to the fact that we weren’t getting the room we reserved. Woke up the next morning to my credit card alerting that we had gotten an additional charge on the reservation that they said they supposedly did not have. They claimed their system only showed one night. So we had to check out of the room we settled in to move down the hall five doors to an “ocean view” balcony. The room was smaller and the balcony did not face the ocean. It faced a parking lot. If you leaned out and looked to the left you could see the ocean but this was not ocean view or looking anything like the picture
3.0
clean
No security staff in facility. There was an incident where I was being stocked by a black man and I reported it and asked to be moved to a new floor/room and they would not do it.
10.0
Nice vibe, something different
N/A
10.0
Good breakfast and the location is perfect plus the room is huge space.
None!
9.0
The breakfast was great and one of the employees made my waffle for me I thought that was sweet!! We also enjoyed a couple of drinks in the bar and the bar tender was great and he made good drinks. Over all everything was nice and clean!
I did not like the parking fee and that is really the only negative that I have. I could understand if we were parking there for the week of our cruise but we stayed only one night.
6.0
Location
Way over priced for a room that did not even include a closet.
4.0
On the water, breakfast, close to cruise port, comfy bed, lots of plug-ins and chargers.
No coffee pot in room (??!!), lacked attentive customer service, no tub. Price was outrageous for these issues. It turned out to be way too far from our car rental return as well, so being close to the port didn’t help.
10.0
Large room and excellent area next to lobby for hanging out with friends, to watch football, shoot pool. Many comfortable areas to read a book or work without having to be in your room
No coffee pot or microwave in room but there was some thing n the lobby
8.0
The staff were very helpful, kind and courteous.
That guest staying above me walked up and down from 1:30 am to 9am on the squeaky floor they kept us up this entire time with no sleep. This went on for the 2 nights we stayed. We were so upset.
8.0
Breakfast was delicious. Location was great.
Floor in our room had sand on it. It was clean but I think because of the texture of the flooring they couldn’t get all the sand.
10.0
the breakfast was fine. the location was great. nice walk to pleasure pier. lots of restaurants for lunch and dinner. recommend Nicks had wonderful seafood and great service.
nothing
10.0
It was beautiful, clean, and in a great location! The beds and pillows were really comfortable.
N/A
5.0
Its location.
They don’t take our trash every day. They don’t give you clean linen every day towels washcloth.
8.0
Location is great. Sheets, towels, accommodations, facilities are clean enough. There are two premises in the same place. Home2 Suites and Tru by Hilton. It's confusing specially during breakfast when the saloon is full. The diference is insane: silveware and plates disposable in Tru and the real stuff in Home2.
9.0
The location
Had to pay for parking. I don’t mind too pay but 20.00 a day is a little much.
8.0
Breakfast was nice. Hotel was very clean. Had an oceanfront room with balcony and it was nice.
Asked for extra pillows and they told me they only had 3 extras available, but they had not been washed so that was disappointing. We traveled by plane and i could not bring my pillow but needed more than the 1 they provided.
5.0
I liked that there was a balcony with view of the water. Also liked the soaps in the room.
The gym was closed in the morning due to cleaning the floors which also made it where I had to go around the building to get to my car. Breakfast time was pure chaos and then I was getting watched and told I had to finish all my food downstairs. Which wasn’t cool because I needed to finish eating but also take my meds I had upstairs in my room for an allergic reaction. Didn’t realize I had to pay for parking until I went to check in. Was told it would be $50 and I’d get refunded $40 so it’s $10 for parking. But the next morning I got charged $10 again and am still waiting on the $50 refund.
7.0
Breakfast was ok
You charge for parking. This is a NO NO
your lot was a third of the way full at peak.
I did not like using my card to go to the bar.
Quite the pain. So I went somewhere else
1.0
Nothing. I drove 7 hours only to find they cancelled my reservation
Nothing. I drove 7 hours only to find they cancelled my reservation
1.0
Overcharge my credit card
8.0
Beach front
N/a
1.0
I didn’t like anything about the property. Checking in took over an hour the tv wasn’t working and I paid for a balcony that faced a wall
Overcrowded limited staff assistance
5.0
Waiting in line for an hour just to check in that’s ridiculous
10.0
My family and I stayed for a day trip.it was wonderful, amazing, and great. It's a very new Hotel clean staff is very friendly, kind and caring. The favorite thing was no carpet in the rooms!! A plus! We will be back!!
N/A
5.0
Wifi
7.0
Location
Had to ask several times for room to be cleaned and room was never cleaned during our stay. Even though it was a short stay. It was stated upon request the room would be cleaned and it wasn't honored. Outside of that, no issues.
5.0
The room was very spacious and comfortable and provided a lot of room to relax in.
We paid extra for an ocean view room and what we got was far from that and were not offered any other option.
3.0
Rooms were clean ,beds comfortable. Liked location.
You should not say ocean view when you only have about a space a foot wide to see it . Breakfast was not good there was no milk for cereal , the orange juice was water , the space was too small for all the people trying to get food.
7.0
It was very clean and the staff was very helpful.
Someone on a balcony across from us threw up all down the wall and on our window. The room was very small
FAQs
How much does this hotel cost compared to others in Galveston Island?
The average price for a rental in Galveston Island is $275 per night. This rental is $54 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru By Hilton Galveston, Tx. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru By Hilton Galveston, Tx. Enjoy the water!
Is Tru By Hilton Galveston, Tx pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Tru By Hilton Galveston, Tx?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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