The stay I had at Hilton was amazing, the rooms were like a home away from home stay. The ppl were friendly and I would choose to stay there again.

After taking 50 minutes to check in and pushing off any plan for a dinner, there were no towels at the pool, after calling the front desk for ten minutes and no answer, we gave up. We went to an alternate dinner locally, came back and the elevators were broken, asked which stairwell would be most convenient and were directed to the other side of the hotel. As someone who has severe respiratory issues, it was beyond inconvenient and disregarded ADA compliance. On the stairs were a turned over chocolate cake as well as other garbage strewn about. Getting back to the room, I called down an asked for extra pillows at 9:20, she stated she wasn’t sure if she could bring them up, I left it as we wouldn’t get the pillows. At 10:45pm after my family was asleep she called and wanted to know if I still wanted the pillows. It took another forty minutes to get our daughter back to sleep. Next morning, expecting a continental breakfast we were told we had to pay for breakfast because we weren’t on the Tru side of the hotel. Expressed frustration to the supervisor and she allowed us to have the continental breakfast which consisted of wet eggs and toast options. We leave for the day, come back and everything seems to be fine around 4:30, head out to dinner and come back around 9 and the elevators are broken again. We were mislead and told there were staircases at the end of the hotel by our room, there were no stairs. after a half hour we enter our room and the tv is not working.

Very nice hotel. One of the two elevators was out of service, which was quite inconvenient. Otherwise, great stay.

The hotel appeared clean but unfortunately we woke up with bites and welts that itched terribly. We suspect it was from fleas since this was a pet friendly hotel.

All was great EXCEPT we were given a different room than what I reserved and paid for. I was traveling with 3 humans and 2 dogs, so I was particular about the room. Nothing was said to me. We schlepped all our stuff to the top floor to find this out. I had to go make a demand. “Some rooms were marked out of order.” Was the reason. Why? Because maintenance needed to add a new bracket for the shower fluids. Took 5 minutes. We waited. Why wasn’t this planned for ahead of time? Maintenance staff were there. I was even asked if I was called ahead, nope. I was expected to pay for a premium room while getting a non-premium room. I wasn’t having it.

Well designed for seniors who may have difficulty with tubs entry. Great location

Perfect spot

I liked everything about this property!

Always an amazing stay

Beautiful hotel with very comfortable beds, clean, quiet, excellent service. Our key didn't work at 1st but was replaced promptly. At the price, it would've been nice to have breakfast included. But that wouldn't keep me from staying here again. Overall excellent experience

Roomy, new, clean, well attended

Great location

Excellent stay. Clean. Friendly staff.

Something that I really liked it’s quiet so nice and so spacious and it’s really amazing how everything is how clean and how nice everyone is and how welcoming everything is

I was attending a special event nearby. The location of this hotel was excellent. Close to the venue close to restaurants and close to shopping

It was fun and exciting.

Beautiful hotel! Very nice layout, great amenities. Hope breakfast matches this!

Very nice room. Spacious and quiet. Lots of food choices around. Would stay here again.

Very nice staff that were very helpful when we arrived.

Only spent one but would certainly recommend this place to everyone.

Okay

The hotel is new and beautiful…the staff was very friendly…just a few items in our room need the kinks worked out of them. The tub plug would not stay up so the tub filled with water during a shower. The sink water pressure in both of the rooms we stayed in was terrible. Overall, would definitely stay again when in town visiting family.

Well the fact that its 2 hotels in one building is strange and because my children and i booked at hilton garden inn, not tru by hilton, we couldnt have the free breakfast amenities, we had to pay. Certain amenities werent available to us due to the side of the hotel we were on. And the $50 incidentals fee i didnt know about until i paid was a little shocker. I do t get that back for 3-5 days

A nice clean and comfortable hotel.

Rooms are comfortable. Hotel is clean and in a great location.

Having to pay for breakfast

There was only 1 person on for check in and I stood in line for 30 minutes. Only to get to a room that had a pubic hair on the toilet seat, then when my husband pulled back the blanket on the bed, there were cookie crumbs in the bed, sheets were very wrinkled. Went back down to see a very long line at the counter, we ended up sleeping ontop of all the covers.

Beautiful, new, clean property

Excellent service from front desk, always very helpful!

As soon as you walk through the doors you immediately know this property is excellent. Family activities are available, and a large dining area with a bar all located on the first floor. The room was clean and large enough for my family and me. This is a place we will stay again!

Nice and clean! Beautiful area

Hotel is clean and quiet.