Best Western Grand Hotel Guinigi
About this hotel
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Capannori
Hotel in Capannori
Reasons to book
Great for pets
Includes essentialsGarden, Pets allowed, Air conditioner and more
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Reviews
4.3/5.0
Excellent(1,800 Reviews)
100% verified reviews
6.0
Stort familjerum med två stora sovrum och ett stort badrum samt att det var rent och fräscht.
Personalen var inte trevliga och tillmötesgående speciellt mot andra gäster. för vår del var det lugnt. Frukosten kunde varit något bättre med tanke på hotellets prisklass och satsat på en riktigt frukostbuffé istället för en fika buffé:)
8.0
Posizione, parcheggio, staff
Illuminazione camera e bagno
8.0
Gute Lage des Hotels - uns war wichtig, ein Parkplatz vor dem Hotel. Wir haben ein großes Auto - große Parklätze - genügend Platz. Das Zimmer (Familienzimmer) war sehr groß´- bestand aus 2 Zimmern und ein Bad. Alles sehr sauber - super Betten. Wasserspender in der Lobby - konnten unsere Wasserflaschen auffüllen. Hotel liegt nicht in der Altstadt - ist aber gut zu Fuß oder mit dem Rad zu erreichen. Bushaltestelle ist vor der Tür
Wir haben Räder vom Hotel ausgeborgt - leider sehr schlechte Qualität. Bremse war kaputt, kein Licht.
9.0
Well impressed with the food at the restaurant
7.0
Die Lage ist gut und das Personal freundlich.
Das Restaurant ist nicht zu empfehlen ich musste 2 mal das Essen zurückgeben weil es nicht gut war!
9.0
Très bel hôtel, des chambres spacieuses, le personnel, très agréable, parking très bien agencé et accessible avec borne de recharge pour véhicule électrique.
Le wifi
9.0
Cleaning
Breakfast
Extraordinary staff
Room size
parking at the property
A bad smell in the room coming from the AC. Probably because of the lack of air.
9.0
Awesome staff, location, parking, quiteness, family and pet friendly,, AC, large bath (bath tub and shower) and room size.
Although the breakfast was quality good it was poor in selection but for 10€ could not expect much.... and....at one point there were ants in the room (no idea from where)
Wish the shower had an opaque door not transparent
9.0
On the edge of Lucca but a good close bus into the city
9.0
The hotel is great. Super clean, comfortable rooms with excellent beds.
Great breakfast too.
6.0
Good edge of town location. A bit expensive.
A bit expensive.
5.0
location and parking
poor food, no air con, bar rarely open and poorly staffed
8.0
All good. Breakfast excellent. Quiet and peaceful. Quite near Lucca centre.
Lack of taxi availability, not the hotels fault.
10.0
Everything thank you.
9.0
Big and free parking lot, big room, big beds, good breakfast.
A little bit outdated and old fashioned. Busy street in front, not a good ideea to take a walk. You definitely need the car.
8.0
helpful and patient personell!
good english skills
spacious rooms
it worked well for us, but it’s a bit of a walk to get to the centre of the historical Lucca
10.0
The city of Lucca was wonderful and so was this hotel. The facility was easy to find, modern, quiet and clean. The staff was terrific! And the breakfast buffet was the best breakfast we had on our whole trip!
Actually, nothing. We loved everything about our experience at this hotel.
8.0
Spacious family room, friendly people, free parking, fresh water for free to refill your bottle.
The restaurant closes too early (22:00) but they inform you about it.
8.0
Net hotel
B
8.0
Room
Variety of food for dinner
6.0
Fair room structure
Well, it's not just about this premise, generally the services rendered is lowered even more after these last 2 years.
Attention to customers, quality of service and amenities. Care on details as well as "smart solutions" like soap bottles "one fits all" to save money and work, are just some of the notes out of pitch that define the declining of the level. All this doesn't spare from responsibilize customers to "save the world". Nothing new. Demanding customers have to tune down their needs and expectations
9.0
It was my 4th time in this hotel and I absolutely recommend it. Very clean and spacious, beds are always very comfortable. Staff always helps in case of questions or doubts
3.0
This hotel was the only one available close to the comic festival: that’s why we chose it.
The property is really sad and poor. The breakfast area in the basement is horrible.
8.0
This is a nice hotel, with dedicated staff, nice rooms, good breakfast and not bad location. I was happy with room comfort, bed comfort, bathroom equipment, breakfast quality and helpful staff. Would stay again.
First day cleaning was perfect. But last day I was playing with my son on the floor and I thought that it was not vacuumed at all. Busy road is nearby - but it's not a big problem with closed window. Small details in the bathroom need attendance. I also think it is a bit too expensive for it's value.
9.0
Everything was fine
Nothing
FAQs
How much does this hotel cost compared to others in Capannori?
The average price for a rental in Capannori is $149 per night. This rental is $64 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Grand Hotel Guinigi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Grand Hotel Guinigi pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Grand Hotel Guinigi?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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