The lady at the front desk was the worst human being I've ever encountered.

This stay at Econo Lodge was terrible . The front desk agent was not friendly or engaging. Service was terrible overall. When I tried to reach with the hotel's phone, I couldn't get through. The remote to the tv was unreliable. You had to aim it a certain way in order to change channels. And she wouldn't even allow me to get some extra cups. I wont be staying at this place ever again!

The power kept going out for no reason. The neighboring room people where loud and obnoxious

The worst service ever. Got kicked out before i could even stay cuz i let my step daughter (who lived over an hour away) change before we went to eat. Rude lady just kept saying no visitors & would let us explain . She claim she was going to refund 1 night but as rude as she was i’m not holding my breath. i was visiting from over 800 miles away and had to scramble to find a new room for that night.

Decent room for the price. Would stay again.

The staff was horrible and very rude. Im disabled and have a hard time with steps. Very rude and started to argue with me that they're full. The place was empty. I will never stay here again. The floor in the room was disgusted dirty.

its being close to freeways

Quiet, clean hotel that was good for the money paid

They gave me a second floor room, with no elevator. I have a bad knee which I told them about, and the front desk lady just stared at me. I was the only car in the parking lot, and she said there weren’t any rooms. My key card stopped working three times while I was there as well. It would have been nice to be accommodated for my request.

The receptionist was very mean and very unprofessional. She was really rude to me the first night and the next day which made me complained to her but she could care less. I decided to move to another hotel today, whose services were courteous and welcoming..... Never will recommend anyone...sheets and rooms were very dirty.

Part of room had no electric next morning, and no one at desk to report it. No one at desk couple times first day. No coffe in morning. No seating in room and very inexcessable. Seemed dangerous. Needs inspection to help them with these problems

This absolute WORST hotel I’ve ever been in. Dead bugs all over the room and in the air conditioner. Dimly lit hallways. Floorboards in my room literally rotting. Questionable stains on various surfaces. The photos in the listing were not of this property. Absolute hole of a place. Avoid at all costs.

I would give this place zero stars if it would let me. This was the most terrible hotel experience in my 15 years of travel. I never leave reviews but this place was so terrible I feel the need to warn people. No breakfast No pool despite the advertisement. Didn’t get the room or beds we paid for. Asked for towels for me and my wife to shower and the owner said no. It was such a terrible experience I filed a dispute with my bank

The experience was good, it was good for the value.

Lady at the front desk very rude barely talks acts like youre inconveniencing her and all we was doing was checking in. We had a prepaid reservation for two rooms for two days and on the secend day was locked out of our rooms with three kids under the age of 3 upstairs the key let us in the building but not the rooms. And we had to pay $100 for a deposit just to get into our rooms after we had stayed one night already. Then when we finally did get into the rooms the electric was off and we had to go back to the office for them to turn it back one claimed to be housing keeping bur didnt even change the trash or anything didnt touch the beds or the bathroom. I Highly recommend staying anywhere but here horrible experience rude staff unkept rooms no free breakfast as advertised i will never stay her again and advise anyone considering to just go somewhere else i wish i could give this hotel 0 stars

We had the worst experience with the front desk lady. I booked online, and showed up. She asked me for my ID, and I gave her my passport. She said absolutely not, it has to be a driver's license. They don't take passports. She wouldn't answer any questions. She just held a paper in front of my face that said, "I need your ID." Finally I gave her a paper with my address on it that I dug up. She asked for my credit card, then told me she doesn't take Fifth Third bank. She also threatened to call the cops on me if we smoked in the room, when I have never smoked in my life. It was bizarre. She wouldn't let me stay there, but wouldn't refund me. Luckily, hotels.com got my refund for me. Avoid at all costs.

Don’t usually do reviews. However, making an exception to warn off anyone from considering staying here. Truly a dump. The front desk person is laughably unhelpful, rude, sarcastic and bitter.

The hotel was nice. It had comfortable beds and pillows and everything seemed clean. However, it was advertised that they had breakfast but they did not, not even coffee.

CUSTOMER SERVICE WAS HORRIBLE!!!! THE WORST I'VE EVER HAD TO ENDURE!!!! DID NOT MAKE ME AND MY FAMILY FEEL COMFORTABLE AT ALL!!! SERVICE AGENT A DESK WAS VER DISRESPECTFUL, WAS NOT POLITE AT ALL. THE ROOMS WAS VERY VERY SMALL!! DID NOT HAVE ACCESS TO WI-FI !! JUS AN HORRIBLE EXPERIENCE!! I WOULDN'T RECOMMEND THIS PLACE TO ANYONE!!!! IF I WAS ABLE TO GET MY MONEY BACK I WOULD HAVE AND WENT TO A DIFFERENT HOTEL.

Every time I am in the area for work I try to stay there. Always friendly!

This place was horrible. It was ran down and dirty. I didn't expect much but this, no. Still had clothes from last guest in the drawer, burn holes in the blanket and what ever that was on top of the bed. The lady in the ofc was rude and then completely disappeared after check in. She was talking about other guests in front of them as if they didn't hear every word she said. I would not recommend staying here. I'm still praying I don't end up with bed bugs!!

I booked the lodge 2 1 kid. It’s 10.30pm while reached the lodge. The owner(lady) was so rude and didn’t responded to the questions and didn’t allowed me to call Expedia regarding the bookings. She was so immature in handling the customers and doesn’t even bother about informing about the room location. When I called her over the phone, she lift the phone call and disconnected. I was trying couple of times to get to know about the room numbers. I believe, she is not normal on his behavior. It’s our fault, to book the room without reading the comments in google. She even threatened, she can cancel the bookings. Regretted for booking the lodge for the family. Not recommend - Zero stars especially when staying with family.

As others have noted, the front desk clerk lacks a personality. I only interfaced with her for check in which went as expected. The hotel is in need of a remodel and I understand that is in the works. I could not get a first floor room due to remodeling yet I could not see any evidence of work being done. The hallways smell a little mothball-y but the room was fine. Besides being dated the room was very clean and very comfortable. I slept well and would stay there again at this price.

Clean hard wood floors- great for my asthma. Nice lady at check in! Planning on staying again. This was 2nd time staying at this location. Great water pressure in shower to!

First thing the lady working was super unfriendly..which after I read other reviews..they said the same. One good thing we got there early..and check in wasnt until 4pm..but we were able to check in early. We read on the website that you can pay $50 to have a later check out time. But she told us no when we asked. The room was ok..there was no soap for bathroom to wash hands. The room also has a fridge..that it doesnt show on the site. It was worth the cost..def would not use again.

Good stay. Very friendly staff.

Stayed here several times in the past with no issues. However, this time was different. Room was clean, but the front desk staff was rude and disrespectful multiple occasions to me and was unfriendly. Wi-fi never worked. Will not be staying here again. Would not recommend.

Thanks.

No breakfast offered due to pandemic, which is a crock at this point being as the pandemic has been declared over by the president. beds are average in terms of comfort. shower head is at a height that you have to squat down to use if you are over 5'6". other than that it was a decent place

There is no breakfast as advertised.. the lady working is very rude.

Reception lady has a rude and nasty demeanor, I decided against staying just based on my interactions with her during check in, they refused to refund and Expedia also refused to refund, decided to stay at double tree down the street, it's a much nicer hotel and better customer service for the same price.

The absolute most horrible experience of my life. Would never ever stay at any Econo lodge again for the sheer fact of the lady who owns this one. She is rude, pushy, locked my entry card as well as others entrance cards at 10 am (before check out). She was hateful and honestly the most horrible experience of my life. I was 3 states away from knowing anyone, rented it for 2 nights at 70 a night because even though I called about late arrival she cancelled my reservation. I went to Ohio from georgia for an iinterview, left my phone in an Uber but the hotel lady refused to put anyone including my mom through to my room phone, she wouldn’t cooperate with the Uber driver when he drove back to return my phone, she even gave me an upstairs room after I told her that my brother was crippled. Meaning I had to carry him up a flight of stairs.