Hampton Inn & Suites Nashville\/Franklin (Cool Springs)
About this hotel
Pet-friendly hotel with free breakfast connected to a shopping center in Franklin Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Garden
Family friendly
Map of Brentwood, TN
Hotel in Brentwood, TN
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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Reviews
4.3/5.0
Excellent(516 Reviews)
3.0
May 2-3, 2024 Do not stay in room 111! It smelled like wet dog. (They did offer to move us but we had already settled in and used the facilities). The Lysol spray I brought with me helped a little. The elevator room backed up to our wall. We had to endure the sound of the elevator going up and down most of the night and were even woken around 1:30 am when someone came in late. The accessible shower was ridiculous! Nothing to keep the water in. Water was everywhere. The shower head was on the side wall instead of the end. It was akward and messy to use. We checked in on our way back through a day later May 5-6 and room 316 was great! Shower was great and no horrible elevator noises.
4.0
The good: safe area with a variety of things to do, very friendly front desk staff, a clean building and rooms, comfy beds, the fan actually stays on when you turn it on and the room was huge! I got the one bedroom with kitchen and it felt like 2.5-3 normal hotel rooms. TVs worked well.
The not so good: the rooms had minimal soundproofing and you could see an open gap on most room’s doors. If I was in my room, I could hear people in the adjoining room and hallway as if we were only separated by a hollow door. Thankfully, in the separate bedroom with the door shut, it was very quiet. Also, despite having a full kitchen, the room has NO dishes, pans, cups or silverware of any kind. It did have some dishwasher detergent though for the imaginary dishes.
5.0
I would definitely stay there again!
3.0
Very Clean and nice people at the front desk
2.0
Good hotel. Good standard breakfast in the morning. My only issue was the pillows have very little padding whatsoever. Had to stack three to sleep. Other than that everything else was just great. Friendly staff, clean, and easy
3.0
The lobby was clean and nice and the rooms were spacious. The bathroom was very clean and the bed was comfortable. They also allow pets there which is cool.
Staff was a little standoffish but the lobby was so nice with a fireplace and nice dining area.
Great location right next to the mall and decent dining.
4.0
The property was clean & our party enjoyed the breakfast.
3.0
Average place
Staff could have been friendlier
Outside around building in poor shape
3.0
Hotel was awesome , I was able to bring my dogs . The staff were very professional.hotel very clean and close to everything.
5.0
Very clean, great staff, and walk8ng distance to some restaurants.
1.0
The hotel and grounds were Ok. The management staff done nothing about the kids that were running around to make it nice for the rest of the residents that were paying customers. There were many guest who were not happy
5.0
This property had affordable rooms for a single guest and is close enough to my workplace. The staff at the front desk was accommodating in giving me some toothpaste, mouthwash, and fresh towels when I needed them.
1.0
Sheets were dirty, shower was filthy. Anytime our upstairs neighbor took a shower it was extremely loud. Expedia along with everything in the room said check out was noon but I guess the hotel changed it to 11. There was never clean towels at the pool, it was also incredibly difficult to call housekeeping or the front desk, never got an answer. I would not recommend this hotel for anyone.
3.0
Fast and easy checkin, friendly front desk staff. Hotel room and common areas very clean and fairly modern. Pool was great for the kids. Free breakfast!
5.0
The front desk staff was excellent during the check in process
3.0
Very comfortable beds. Great pool. Friendly check in and standard free breakfast. We would stay here again.
5.0
Short but enjoyable stay
3.0
Clean hotel. Friendly staff. Would book again.
5.0
Very pleasant place to stay. 😃
5.0
Property was clean and well located. It was very dog friendly and even provided a sign to go on the door to notify others that there were dogs inside. This is much appreciated since I was traveling with my pets.
3.0
Hotel was clean, seemed to be recently updated, bed comfy, nice size! Breakfast was awesome with waffles, omelette, sausage and many other extras. VERY nice area to eat, staff extremely nice and helpful. Would highly recommend and will stay here again
5.0
We would stay here again! It was an excellent hotel for our overnight needs before heading to Florida. Great continental breakfast
5.0
Very clean rooms. Our one night stay was as expected.
5.0
Very clean and quiet
5.0
Location
3.0
Room and facility is pretty dated. Was with a large group and multiple guests reported having wasps in their room. Knowing this ahead of time I requested a room without wasps and my room didn’t have any.
The elevator has 24 small light bulbs. The first night only 3 were working so kind of a creepy vibe in there. Night two it was down to 2 light bulbs in the morning and one light bulb in the evening. By the time I checked out after the third night the elevator had no lights inside. Pitch black on the ride, awkward times with other guests in a pitch black elevator.
5.0
Staff was great..
Breakfast eggs were a little over dine..but overall everything was great
4.0
We attend a conference yearly and this Hampton is centrally located. It's close to everything.
5.0
Friendly and comfortable
3.0
It was great and the area too.
3.0
Great location in close proximity to Coo Springs Mall. The staff also went to great lengths to make out 2 rooms connecting.
5.0
Excellent stay
5.0
Great place to stay! Will be back!
5.0
Close to resturants and shopping mall
Second time to stay there
3.0
Nothing, property & staff were very nice.....Expedia.com had not sent our reservations when we arrived
4.0
Need new elevators and A inside pool! It was clean and in a Great spot for shopping and eating
1.0
There was excessive trash in the stairway hallway, they made me punger my own clogged toilet and at check in the informed us that there would be no maid services during our stay. I do not recommend this facility.
3.0
This hotel is a hustle and bustle kind. People are coming and going from their rooms all day and night. The area has many options for stores one may need along with other hotels. We had a studio with kitchen and the fridge didn’t work right and when we asked, they said they knew it wasn’t and yet they still gave us the room so that was a disappointment. Also, there were 4 high school baseball teams teams staying and had taken over the gym and the breakfast area so food was hard to get and extremely noisy.
5.0
Staff were very welcoming and helpful. Beautiful hotel.
1.0
Our room had no air conditioning and their pool was closed most of our stay. I was traveling with 2 14 year olds who wanted to swim, so I had to switch hotels.
FAQs
How much does this hotel cost compared to others in Brentwood?
The average price for a rental in Brentwood is $183 per night. This rental is $7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites Nashville\/Franklin (Cool Springs). For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn & Suites Nashville\/Franklin (Cool Springs). Enjoy the water!
Is Hampton Inn & Suites Nashville\/Franklin (Cool Springs) pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites Nashville\/Franklin (Cool Springs)?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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