Abigale, we think her name is, at the front desk in the evening and early-morning. Extremely Plesant and Nice and Accommodating. This gal deserves to be moved to your 'better' buildings for sure, a true wonderful example of customer service. She was working in what I will call the Old Tower, B Tower I believe. That tower is is need of upgrade. HOWEVER the beds and bedding were just-about-new and excellent.

First room we were given 210 the TVs did not work and had holes in the door and dents in the wall. The 2nd room 161 had food in the microwave and the floor was sticky. We were finally given 322 which was cleaner and everything worked. We were there for a family emergency so we dealt with it.

There were bugs in room and could not accommodate me with alternate room

The gps was all over the place ro find this. Construction is mostly the reason. Man at check in was very helpful. Large room. Affordable. No complaints

Room has outdated furniture, thick layer of dust on some surfaces, chairs are stained,carpet has a smell, one of the worst rooms we had in years.

Our room wasn't ready at check-in and the room was in need of all cosmetic updates. The continental breakfast was coffee and granola bars. Will not be returning.

Breakfast was instant oatmeal or a granola bar Stove burners were rusted out… furniture was beat up. Bed was lumpy Staff was very nice on check in…. I wouldn’t stay here again

No linens. No towels. No additional sheets or blankets for couch. No ice on property. Noisy refrigeration and air conditioning. However, the kid at the counter gave me very good service by providing what he could.

The room was excessively stinky, smell of marijuana in the halls and when we arrived there is no bathroom in the lobby area, at least that was what the Front Desk employee told us.

This hotel as not terrible but definitely not great. The rooms were dirty, bathrooms had bugs (dead & alive. There were bedbugs on our bed (I got bit several times on my legs and I saw one walking on the white sheets). The hotel is very very run down and I think with pest control and some deep cleaning, it would be better. The hotel staff was friendly but the hotel itself needs to be kept up a lot more.

The bathroom vent was very dirty. The room smells when we got in.

The room was filthy and stunk. You could smell pot in the hallways and we felt very unsafe. We checked in and 10 minutes later checked out , requested our money back and rented a safe , clean hotel. On a positive note, the front desk personnel was very professional and accommodating.

The door didn’t lock properly and a dog staying in the hotel barked loudly throughout the night. The chair in the kitchenette was dirty and wet. First floor room window was unlocked and opened when I arrived.

In the app it doesn't talk about security deposit, getting there I was charged 100 dollars and so far they haven't been charged

This property is outdated. The rooms need to be updated. The elevators are too old.

Dog barking ALL NIGHT next door, couldn’t sleep

Convenience.

I have to be honest. We were moving so we had a lot of things with us including perishable foods, clothing, etc. We had to move three times. First room had roaches and we didn't realize until we completely unpacked everything and put our food in the fridge and freezer. The second room the fold out bed which they knew we would be using was absolutely disgusting it had lollipop sticks and dirt and food all on it. Finally we get to the third room which had carpet a smaller TV a leaking sink. But at least this one didn't have any bugs that we could see and the fold-out bed was cleaner. They didn't have any sheets or blankets for the fold-up bed being that we had a child with us. I had to go back to the room before and grab the blankets off the bed so he could be able to have something to sleep with. The sink for the bathroom is very hard to use and very hard to shut off. On our fourth night there I saw one little roach. That's the only one I saw in this room. Make sure you can cook your own breakfast because you're only going to get muffins and coffee and if they have granola bars they'll put them out. After an 8-hour drive having to change rooms like that was so exhausting and overwhelming. and anyone moving knows you don't want to stay where there's roaches because you can bring them to your new home.

Reserved/payed for room for a family …was NOT advised a deposit was needed for them to stay … when they tried to check in they were not allowed because of lack of deposit …totally unacceptable!

Rooms were outdated and the first one wasn’t clean

Very convenient

This hotel is dirty, rust, and mold in the bathroom. I requested a refund and the manager never gave me any paperwork on the refund.

The front desk girl wasn’t nice in the morning but the one in the afternoon was nice

Breakfast was terrible

The hotel wouldn’t check me in. I drove to one extended stay and they said I was looking for a different extended stay. So I went to the one they said and the front desk Personell said the computer system was down and they could accomodate me that night. Therefore. I had to sleep in my car for the night. Never staying or booking an extended stay hotel again

We got there after a four hour drive needed to use the bathroom, but no bathroom on first floor. IN ADDITION, we were assigned a room on the 2nd floor that they forgot to clean after a check out.

Property is very rundown, old, carpet smells. It is a cheap motel.

Tried to check in at 5:30 and room wasn’t ready. Breakfast was granola bars and coffee.. lame

The location is convenient. It is right by I4 and there are restaurants and a gas station within walking distance. The facility should be updated. The rooms are spacious, but it can look better.

No comment just no words can describe my thoughts of this hotel in particular...other properties are great...this one...idk

It was very quiet

Pool and fitness area were closed and we were looking for a place to stay with both amenities.