Comfortable, clean.

Front desk was overwhelmed, she was stuck cleaning the lobby bathroom while people were lined up waiting to check in. She was professional and nice to us, she shouldn’t have had to juggle all of it that evening. Our room was unacceptable. I found someone’s sock by the bed and the bed was rumpled, I wasn’t sure it had actually been changed. Towels looked like someone had haphazardly folded and stuffed them in the cubbies, and my friend’s bed had a hole and stains on the sheets. No point in trying to get a different room because it was sold out. Breakfast was good, so it wasn’t all bad, but I was not pleased.

Then check in went smoothly. The room we checked into had some issues. There was dog hair on the floor and chairs. The bathtub faucet was running slightly. The beds were not clean. My daughter found dried dog food in the bed between the fitted sheet and the top sheet. The mattresses were broken down and stained. It was too late to find another hotel, so we asked for a different room. We were provided the room next door. It was like night and day. The room was cleaner. The beds were made with clean sheets and no leaks in the bathtub. The concierge was polite, about as horrified as we were, and very willing to provide a new room. The rest of our stay was uneventful.

Not an amazing experience. The rooms looked like they had a thin coat of paint to mask only some of the dirt and marks on the walls. The bathroom had hair left from the last occupant, and only about 50% of the outlets were functional. While the hotel said it was a no smoking property, it smelled as if it was formerly a smoking property. It was fine. I wouldn’t stay there again

The front desk lady was nice bathroom was dirty specially the bathtub the beds were a bit comfortable I like the big tv and the indoor swimming pool

Hotel is looking very good Friendly staff and awesome rooms Good location

It was ok we got put into dirty rooms at first and found poop stains on the bedding. They switched us to new rooms but my door was broken amd the toilet was still dirty.

The hotel was in good repair but it needs to be cleaned better. Sheets were all wrinkly( hope they were changed) They offer breakfast. The fruit was moldy and the sausage was over microwaved, hard on one side of the patty. People were ok. Dog got stickers in area located in front of hotel. Very bright light blinded me as I entered the drive. Gotta pass on staying there again.

The room was filthy and smelled terrible. There were holes in the drywall. There were stains on the lamp shade and the walls.

This trip was very good. I thought the breakfast that was served could have been better. Some days it was not a lot of choices. Coffee bar was great. Enjoyed the pool as it was very warm! Very pretty property that was very clean and well maintained.

Carpet in rooms and through out the hotel need to be shampooed.

Dirty We had dogs and booked as such (so maybe we got the rooms the property saves for dogs) but it was gross for humans. Filthy pee in the bathroom and dirty stained ripped sheets Front desk was very nice about it and couldn’t change our room as they were sold out but nothing makes up for feeling like you are in a gross room.

The pillow case had blood on it, strange stains were on the ceiling, the carpet wasn’t vacuumed the door to the rr was covered in stains. It was a full sized door that opened awkwardly into the small path from the door to the beds. The shower was dripping-wouldn’t tighten to shut off. There was an open exposed hole through the drywall where the shower-head came through. The front office clerk charged me upon checking out even though she checked me in and knew I paid in full through a third party site. The free breakfast was ok- but there were only three tables for about 25 people. The pool was down- during spring break! Avoid avoid avoid. Drive through Roswell and save yourself some anxiety. 😬

The staff was very friendly. The hot tub was not working, which we were hoping to enjoy. The breakfast needed fruit but other than that was great.

Rooms were not that clean bathrooms were dirty on corners however the staff was fabulous and very friendly

We did find someone underwear under bed

The stay was fairly decent The hotel is aged and needs updates. The facet in our room was in the process of falling off. The a/c in bedroom did not work. Overall this hotel is dusty and needs t.l.c. During the stay paint was seeping into the pool; familes had to leave. Whoever is the manager needs to step it up get their staff working. I was having coffee, as the staff were sitting around talking when they could be wiping tables or cleaning something..

Staff was very nice and efficient. Check-in quick and easy. Room slightly clean. Sheets had stains here and there. Hard surface flooring was dirty and sticky. Tub and sink drains were very slow to drain. AC/Heat unit had a moldy odor. They were obviously repainting and working to improve things outside the room, but apparently hadn’t gotten to the room itself yet. Spa and pool were down for maintenance. Would have been good to know before booking.

Had to move rooms twice. First time the room door was unlocked and felt unsafe. Second time, the room AC wasn't working. At least the staff was helpful in the whole process.

The curtains in our room were torn, the carpet outside the elevator was filthy, It was a nice enough building just doesn't seem like it is being taken care of

Bathroom floor was so disgusting(hair and urine stains), shower curtain was disgusting, floor needs to be vacuumed. I selected this property to swim but it was out of order. The lobby was full of boxes.

Ac did not work. Tub did not drain well.

Good value for the price but the place is in need of some upgrades

Pool is closed (main reason we booked it was for indoor pool), building is hot, room took over 2 hours to cool off, filthy room with rotten half eaten apples, dirty q tips in our room. Old keys from last people - and they still worked which means if someone w and old key wants to come in, their key still works! SO UNSAFE! I almost left to get another hotel but we were exhausted and it was so late we had to stay. Breakfast was GROSS. Floor was filthy around food. Seating was dirty. I was about to get eggs when the lady came with a huge bag full of eggs and dumped them into the pot. They looked so watery and gross that I couldn’t even eat. I am calling manager bc the lady at front desk was too busy eating Cheerios to listen to my concerns. Never stay there! WORST HOTEL IVE STAYED IN!

The staff was so friendly and helpful. They deserve all the praise and credit for making our stay extra special

Check in was very easy, lobby is very nice. Not the cleanest rooms I’ve ever seen but not bad.

Affordable & convenient

Beds where duty there was dog hair all over the whole room was cover in dust .

Loud, people coming in and out all night. Light shines through door. Used washcloth hanging on shower head. Crumbs and dust in corners. Shower head has lots of white build up. Long hairs in shower…multiple not just one or two. Just felt unclean and couldn’t sleep between people coming in and out all night and slamming doors and felt unclean.

Great price. Super nice staff. The building needs updating. The paint is peeling and the pool is shabby looking. The hot tub was green.

If I could give a 0 star, I would. My husband and I stay at La Quinta normally as our hotel choice. The moment we pulled up into the hotel, something was off. I went in, checked in and got our room. It was almost midnight when we got there, and already there was some kind of noise or party going on. Whatever, it’s Saturday night. I get my husband and our service dog into the room with the first few things from the car, and oh my goodness. This was the dirtiest and worst hotel room I’ve ever been in. There was what looked like a bullet hole in the bathroom door. There’s gouges out of the walls that look like fights have happened. There’s hair in the bathroom and on doors, stains on the carpets, dirty sheets and not vacuumed at all. I go downstairs and ask for a room change, and the front desk obliges (which I am appreciative of!) and I move my husband into the new room. The new room was a little cleaner. Still gouges in the walls and stains, but it at least looked vacuumed. My husband starts looking into reviews of the hotel while I’m moving stuff into the room. He found out that just 2 weeks prior to us staying in the very room we got moved too had BED BUGS. Multiple people had left reviews stating they got bugs. And the final icing on the cake, while I’m outside moving stuff, my husband encounters a mouse in our room. So we left. Didn’t even stay the night. I recommend the Roswell Inn, they were very accommodating and clean🙏

Near many amenities. Location is good for walking.