Lights were off due to a tornado

it was great. cable is a lil old (just needs a menu) but other than that, literally everything else was perfect

Well the spa is just a hot tub. The jets barely work, no pressure at all. They let people put luggage dolly to there room over night. I am handicapped with a bad back and my wife bad ankle walk with a cane. We went down to get a cart at 7 am and was no carts, we waited for a hour and still no carts. We had to take our bags down our self and was really hurting , I will never go to that hotel again.

Stayed here for just one night with my husband and two boys ages 3 and 6 years old. We had a busy weekend and drove up Saturday night to attend a friend’s baby shower on Sunday afternoon. We were happy to find the hotel was clean and had a nice atmosphere. Our room was perfect for the night. If we had a longer stay, we would have chosen a suite for our boys to have more space to play. The beds were very comfortable, all of the surfaces felt clean and well kept. Our tornado children did force us to discover that a drawer did not work properly and that a curtain was being help up with a paper clip, but honestly if our six year old wasn’t so excited to be in a nice hotel, we would’ve never noticed and I’m sure the upkeep team will get to fixing that eventually. It did not take away from the stay at all, as my husband was able to easily put it back up. He works in maintenance, so we understand they could just be waiting on a new curtain rod to arrive. Our only true issue was that there was not enough kitchen staff to keep up with the Sunday morning breakfast demand. One guy in the back is truly unfair to all of us beginning with the poor guy himself. The one guy at the front desk and the hostess were all working hard to clean tables, meanwhile the one waitress was working hard to tend to the demands of the same two tables that would absolutely not leave and bombarded the buffet each time food was finally brought out by the one cook. This needs a better system and more staff.

Hotel was very nice, rooms were clean and beds were comfy. They give you a refreshment choices of a beer or a water upon check in, the breakfast if not paid for online beforehand is $1 for the breakfast buffet and they refill your drinks like a restaurant would via a server. The hot tub was very nice outside if you plan to use that like my friend and I did. The hotel staff were very nice to us and a pleasure to chat with at the bar when we were ordering dinner. The food was also very nice and totally worth the money as you're getting restaurant quality food right at the hotel. Overall, we enjoyed our stay there and will probably be back next year.

Very clean in all parts of the hotel. Staff friendly and courteous. Room was clean and comfortable with nice amenities.

The check in process was easy. The desk agent was friendly and helpful. The room was very quiet and clean The lighting was dim even with several lights on. The only negative was no free breakfast was offered. I paid more for this hotel that any other in the area, and they comp breakfast.

Made a reservation for my 19-year-old son when he got there they said he can't stay there because they serve liquor he just drove 13 hours completely sucked nowhere in the hotel.com website did they mention no one allowed under 21 years old .. Lucky my son had a uncle in Tallahassee completely disappointing