Overpriced. Washroom was smaller than a closet. Couldn’t fit inside. No air conditioning. Fans from the 1800’s. Burnt out light bulbs. Hooks in wall not secured. Staff were very unfriendly when I brought a friend over. Said I could not. If I am paying $550CAD for two nights, I expect to be able to bring a local friend into the “hotel”. Book an extra 10 min out-you can get anywhere on the tube. Definitely not worth the money.

Good - Close to St.Pancras Station Staff service Friendly Not good - Facility is old. No elevator and narrow stairs Room Floor squeaking. Acceptable - internet speed ( DL around 30Mbps)

Cramped room on top floor that would normally only be big enough for a single but a double was squeezed in .having to force door open and shut past matress .

The hotel is well sited for Kings Cross & Euston stations on a quiet side street. However I was in a basement room with 2 short sets of stairs to get there and no lighting on the 2nd set. Not good if you have any vision problems. The narrow room was clean with adequate storage for 2 nights. However 1 of the 3 ceiling lights didn't work, nor did the light above the bedroom mirror. The bathroom needs some TLC, starting with the radiator that did not work. I had to keep the door to the bedroom wedged open to get some heat in: needed as this was in December. The shower worked well but there was no grab-rail and no non-slip stickers on the shower tray. Another accident waiting to happen. They didn't warn me that the room is above the underground and every 2 minutes or so a tube train would thunder along under the floor. Outside was a generator of some sort so there was a loud buzzing sound all the time. Sleep was not easy but at least the trains stop late at night. However on both mornings someone thudded their way into the room above at about 4am then banged and crashed for several minutes then left. This pattern went on for at least 2 hours. This must have been someone working at the hotel because I can't see a guest behaving like this.

Room was very small and narrow but for the price and I paid and the location it was worth it.

Lovely staff, very clean and welcoming HUGE TV. big comfy bed. Only criticism is we werent warned that the doors will be locked after a certain time with no way in and no one to contact. Luckily another guests dog needed the loo so we got in eventually but we were worried for quite a while that we would have to sleep in the car lol.

There is currently a large building site right next the property I got into my room 6am to get some rest. At 7.30am the hammering/drilling etc. The windows are single glazed and might as well not have been there in terms of noise prevention. So I got zero sleep and checked out 9am.

Try to avoid staying here even if it’s for one night, the place definitely needs some renovations done not only that but if you wanted to charge your phone you have to buy a specific port to do so. Overall this place was terrible.

It was great and nice places

In need of serious refurbishment

Just exceptional, clean, tidy, good customer service and great breakfast to fuel your day,, I stay here as often as I can during work in London. Would highly recommended.

I chose this “hotel” to spend a few days with my grandparents for vacation here in London. Our room was terrible, it was very dirty in general. The carpet was disgustingly dirty, they never cleaned the room, they just made the beds, but also incorrectly. The room was very small and the bathroom uncomfortable. The second day of my stay in the “hotel”, they didn’t provide us the breakfast, because they made a change of schedule without prior notice. Every time we asked for touristic information about somewhere, they always behaved rude and never provide the information. We are very dissatisfied of the quality of this place, and we do not recommend this place to anyone. We stayed in Brussels, Barcelona and the worst hotel was this one in London.

First of all, the linen and bedding in general were spotless and very clean, and the staff were nice enough. Also, the breakfast wasn't bad. Therefore, I've given a 2-Star review. However, the above factors are secondary to the primary objective of getting a good night's sleep! In a nutshell: -There is a loud sound EVERY few minutes which shakes the room. It is obviously the trains from the underground. The sounds die down at night and are now absolutely CONSTANT. YOU WILL NOT SLEEP past 6 or 7am. It's 7.56am as I write this (to post later). -I can hear other guests walking around, plus can hear conversations very loudly and clearly. This "hotel" is basically a house with paper thin walls converted into a hotel. -The WIFI is TERRIBLE! I have had one or two bars at best, and the signal continues to disappear for hours at a time. -The room was slightly chilly last night; couldn't find a radiator or any heating switches. The bathroom is VERY COLD. -You must hand in your key whenever you leave the hotel, though there is a 24 hour front desk.

Like: breakfast Dislike: instant coffee at breakfast

Absolutely nothing like it says it is online. They will not let you keep your room key... extremely uncomfortable & did not stay there.

We were allotted family room on 4th floor , poor access , uneven staircases , uneven floor , difficult to climb with luggage Slip while climbing No help from reception , no lift , uncooperative staff Room too small with poor distribution of electric socket Shower room smelly and full of dirt No public toilet It’s a bed and breakfast NOT hotel We left room after one night and paid for two night Please let us know how to go ahead for complain and claims Thanks for asking feedback Regards Jamjute

Friendly staff, and a pleasant comfortable room - we had a 4 person family room on the top floor. Didn't try breakfast so can't comment, but otherwise the hotel was very pleasant and I would stay here again.

Location was excellent. Bathroom was very small and hard getting luggage up the stairs. However the excellent staff did help take luggage out on check out

Okay for overnight rest, don’t expect much. Close to St Pancreas, by the garden and closer to restaurants is bonus.

Location was fine, room was clean if a little dated. Staff were friendly and helpful. Went to London on the hottest day of the year so would’ve been more comfortable with air conditioning.

The only good thing about this hotel was its shower

Pleasant location convenient for Euston with friendly helpful staff and surprisingly a cooked breakfast.

Room small but adequate. Good value for money, excellent breakfast and prime location for central London.

Decor very very tired small room not worth the money

Private bathroom was not en suite. Threadbare carpets.

Just for sleeping. Needs a deep make up. Expensive for the quality

A nice hotel in good location. Very good breakfast served by very friendly and helpful staff. Room adequate and fine for one night.

You get what you pay for in this hotel... the rooms are a bit cosy and the bathroom a bit small, even for someone as short as me. Best bits: good location, fast wireless internet in your room and a decent feed in the morning.

Only stopping in London for one night, and managed to secure room for a reduced rate. The hotel is very dated and is in need of modernisation. The room itself was clean and had all the facilities we needed. Shower was hot which was a bonus as I'm sure the system is as old as the building. Room included breakfast, this was ok, the cooked breakfast came out very quickly so it wasn't cooked fresh, it was only warm and my cooked tomato was stone cold. Was able to have cereal and juice as well. Staff were friendly enough, but I wasn't confident about the safety as you have to leave key with them when you leave and there was no check as to who we were when we returned. If you don't have high standards, then this hotel is great at a reduced rate. I would not have stayed here if it was at the full price.

Room faced the road.Sash window would not lock. No double glazing so any noise was clearly heard which if you are a light sleeper meant little sleep. OK if noise doesn't bother you. It was quiet between about 1am and 5am. Friendly staff and a good breakfast.