Spark by Hilton Redlands
About this hotel
Comfortable hotel with 24-hour fitness center and business center This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available once per stay. Spark by Hilton Redlands offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Redlands, CA
Hotel in Redlands, CA
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
3.8/5.0
Good(1,005 Reviews)
1.0
Checked in and it was dusty due to all the construction going on then told no free breakfast and the internet was out also in there room it smelled like paint which i understand but the sinks wouldn’t drain. Unfortunately it just wasn’t a great deal pace to stay
1.0
We booked a room on your app and paid for it. when we arrived, the room was not available!!! we had to go to another hotel. please refund our money!!!
5.0
Woman working desk argued with me that deposit was $200 if I was using cash for the deposit. Nowhere did it say that. Deposit was $100 and she said it was her policy not the hotel's but her policy.
3.0
For a place that was in the process of remodeling, they took care of us. I'm sure in a month it'll be more amazing. Comfy beds, very spacious, and quite.
1.0
Front desk staff at check in was rude and unhelpful. Room was spacious but empty. It was just a big empty room. There was hair in the shower and blood stains on the outside of the tub. The pillows felt like bricks seriously the hardest pillows I've ever felt it made it really difficult to get any sleep. All of these things i could ignore if this was a 60$ a night motel. But for over 100$ a night pluss a 100$ deposit? No i expect at least slightly higher standards in comfort, cleanliness, and hospitality.
4.0
The room was large, but our fan didn't work and neither did half of the lights.
5.0
The property is going through a renovation and even painting he outside and it is looking so fresh and Beautiful.
I stayed in one of the new updated rooms, I was comfortable, slept well, felt Safe and the Staff was Amazing.
Hands down some of the Best Staff at any Hotel I have ever stayed at. Truly they made me feel welcomed and had great conversations with many of them. I am truly appreciative of that while I was on my Business trip.
3.0
Picked this place due to the fairly good by reviews and the price was affordable. The location was conveniently located near the freeway. Was staying while talking a class for work.
Hostess was very friendly and welcoming. Hallways were dirty. Had small but visible trash pieces on the floor as i walked to my room. Room was clean but the office type chair was broken. It felt as if it was going to break. Something upstairs was knocking, sounding like hammering, off and on for nearly an hour making studying difficult. The walls are thin. You could hear right through them.
Bed was clean and comfortable. Bathrooms were clean too.
Stayed 3 days. Finally on the 3rd day, the trash in the hallway was gone.
All in all, it wasn’t great but it really wasn’t horrible for the price.
4.0
Great place. It’s under construction but it was still clean and not noisy. Staff was friendly. Hope to stay again when it’s done
2.0
The rooms were very spacious however the rooms did feel stuffy. Customer service was very good
10.0
It was great despite being under construction, and for the price even better. Looking forward to the remodel!
10.0
Superb property.
10.0
Better than I was expecting. Staff was really nice and the room was clean and nice.
8.0
Some construction going on and they were making too much noise
10.0
All good
8.0
The breakfast is nice and hot.
3.0
Enjoy my time every time
6.0
Dead smell out of the air conditioner, other than that it was fine.
2.0
It is good and clean
2.0
The front desk staff was nice enough to give recommendations for restaurants. They also gave me a little extra time in the morning when I couldn’t return from an event in time for checkout. The room was clean, albeit in need of an update. The carpet looked old, and the towel was frayed. The lighting was harsh. However, the bed was comfortable, and having a refrigerator was a big plus.
2.0
My experience here was horrible it took me 4 rooms to finally get a clean one. The peson at the desk was so nice but housekeeping needs to do a way better job i have pictures to to prove how messy it was i only stood there because it was the only place available and i was to tired to drive further
2.0
The room had a nice layout. It was a nice size as well with a sofa and desk. The facility looks a bit worn and beat up…carpet wear, some holes in the wall. I could hear people in the adjacent room talking. Shower had shampoo and conditioner and body wash in large bottles. No lotion. Never got a hot shower. Luke warm at best even early in the morning. Breakfast was served - sausage, powdered eggs (didn’t taste like eggs), waffles, yogurt, toast, juice; coffee available all hours. Pool and sauna.
2.0
Great place to stay wonderful staff!
2.0
It was dirty and run down. We walked in our room and walked out.
6.0
Nice hotel but the pillows were soooo uncomfortable
3.0
Great I have stayed here over three times.
Will always stay here no matter what.
10.0
I loved the shower! There was construction all around the hotel (not on hotel property) but the hotel itself was wonderful!
10.0
Exelent location
3.0
Turned out to be a great place for this trip. Plan to stay here again in the future.
8.0
Overall a good place to stay. The pillows were very hard and not comfortable but the bed was decent. A little noisy but to be expected that close the freeway. The walls were pretty thin in the bathroom. I could hear our neighbors conversation word for word. The continental breakfast was as to be expected but nice to have that.
3.0
The hotel looked nice from the outside. As we were traveling, we needed to use a bathroom when we got there, but the bathrooms in the lobby were locked. We asked if we could please use the bathroom as were checking in, but they said no, those bathrooms were for the employees. There were no other bathrooms for the employees and due to COVID it wasn't fair to let the guests use the bathroom in the lobby?
There were quite a few broken tiles in the halls, damaged walls in the room and the shower handle came off in my hand.
3.0
This is the second time I stay there and feel comfortable staying there. Everything is in driving distance. Will be back soon.
4.0
Carpet was very dirty and lack of maintenance & upkeep was evident everywhere.
2.0
Nice and spacious room. Though, bathroom could use a refresh. Fashion-sink looks nice but drains slowly.
Afraid I was going to break the flush mechanism on the toilet with the force required to activate it. Bathmat was soaked upon exiting shower, so not sure of the effectiveness of the shower curtain. Also, the shower faucet handles could use some updating; took a minute to figure out how to turn on the water.
5.0
Great
4.0
People kicking on doors and screaming 5:30 in morning, fighting with staff and police didn't show up
1.0
This place was horrible… never again. I should have stayed at motel 6 for this price and quality of stay.
Restroom shower heads did not squirt water right, the granite of the shower had a seam right in the middle where it look like they went to a granite yard and got scraps and pieced them together with white caulk instead trying to match the color of the granite. The phones they have are dirty like someone dropped Parmesan cheese and they never cleaned it. The carpet in the room look so old and dirty, someone should tell them HOME DEPOT rents carpet washers. The sofa in the room look like it’s never been wiped down and guess what? My wife wiped them down and the towel came out filthy. The ceiling fans looked older than me and I’m 43. The light bulbs in the restroom 1 worked the 2nd was turning on and off and the 3rd was out, it looked like a haunted house. The kitchen looked like it has never been cleaned. NEVER AGAIN!!!
1.0
Very old building bathroom is not good
2.0
We pre-paid for our room when arriving at the hotel around 10pm we were told we could not check in unless we wanted to pay cash for our room because the system was down, however she was able to see the details and knew we had already paid. That is fine the system is down but there was no reason she could not take our information that we arrived and handle it the next day since we were booked for 4 nights. Luz was apologetic but did not know how to handle the situation. After we went and ate we came back so I could ask for the managers name to tell my booking so I could get my refund. The new person behind the counter when I asked told me no, and I simply said I need to tell the booking agent who to talk too. She told me I needed to lose my attitude which I had not even raised my voice and I could come back at 7:30am to get it resolved! It was now midnight and I still had to find a new hotel. Her behavior was rude and uncalled for.
Jennifer the manager dealt with my booking agent and issued the refund the next morning. Thank you for that! Staff however needs some more training and definitely some customer service skills.
5.0
Close freeway & Restaurant's
FAQs
How much does this hotel cost compared to others in Redlands?
The average price for a rental in Redlands is $173 per night. This rental is $42 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Spark by Hilton Redlands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Spark by Hilton Redlands. Enjoy the water!
Is Spark by Hilton Redlands pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Spark by Hilton Redlands?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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