Quality Inn
About this hotel
Situated in Colton, this attractive hotel for $113 per night is a fantastic option for your next break. Hotel in San Bernardino with fitness center and 24-hour front desk This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and conference space. Quality Inn offers 117 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Map of Colton, CA
Reviews
2.3/5.0
Average(1,001 Reviews)
2.0
It smelled like cigarette smoke in the room.
1.0
Need a refund. I stopped by on August 4 to check in. Nobody was in the office. I called (909) 888-4827 THREE TIMES - no answer. There was an emergency number (909) 352-1136 to which I called and this number was disconnected. I walked around the site looking for some evidence of staff. There was nobody that I could find. So why would the office be left unattended? I need a refund.
1.0
Service was good but the physical plant is the tackiest I have encountered in the last 30 years of travel. Front curtains had holes, TV didn't work, bathroom door had been punched in and not repaired, A/C worked but was noisy, the bathtub hot water was installed backwards so that hot was barely after rotating left instead of far left -- it took awhile to figure that out. Maintenance is not a word in the vocabulary of this management group.
1.0
I will not return to this hotel. Checking in was great but the hotel is dirty on the outside, the elevator smelled like urine. As we walked into the room, there was a chair that had a large part of the upholstery gone and it was dirty, please throw it away. The hotel has a pool, but it was out of service and my husband and I wanted coffee and a little something to eat and “due to Covid” no breakfast as advertised.
1.0
Property was very run-down and exit railings were unsafe. Bathroom shower curtain rod almost out of the wall and hot water took 15 minutes to work. No morning breakfast as indicated on the website, staff stated that breakfast was discontinued 3 years ago. Registration wanted an unrefundable deposit, had to pay for a night I was not staying there in order to leave early and get partial refund. Bad location, right next to a riverbed with homeless people milling around. Staff was hospitable and doing the best they could, but the hotel was in desperate need of restoration. Do not go there.
1.0
This was the worst hotels I’ve ever stayed at. The outside was not too bad but the rooms are awful! BEWARE the pictures used in the web must be old and no longer represents the current condition. I was charged $50 deposit, for which I have not been gotten back yet, snd the joke is the room had nothing in it!!! No lamps, no clock no phone, no iron, no pictures on the walls, no drain stopper for sink or tub. Tried to shower the first night at 10 and it took 15 minutes for the water to turn Luke warm (we think they shut it off at night) curtains were falling off and we noticed after walking around the place that most of the rooms the same was true. The pool and hot tub was kept locked, the staff was not friendly or attentive even though there didn’t seem to be many guests there WHICH IS NO BIG SURPRISE!!!! Sorry but facts are facts……. And I’d like my $50 back with interest for the trauma I suffered having stayed 2 nights there!
1.0
Place was disgusting and ran down. Elevators and stairs were a safety concern. Staff was extremely rude checking in and checking out. Rooms extremely outdated, shower made me feel like I was going to catch athletes foot. Woke up itchy all over. Cut my stay early because I was so uncomfortable. Pictures look nothing like the property, so not stay here just to save a few dollars.
4.0
PROPERTY IS CLOSE TO MY JOB.JOB IS 40 MILES FROM HOME. SOMETIMES IT IS EASIER TO STAY OVER.
PROPERTY NEEDS SOME UPGRADES AND ALL THAT IS ADVERTISED IS NO LONGER AVAILABLE!
IT IS CONVENIENT!
1.0
Dirty and poorly maintained.
1.0
You know how some movies are so bad, they are good? Well, that doesn’t apply to hotels — or motels. The pictured place isn’t the place we actually experienced. The “non-smocking” room smelled like an ashtray, and looked rather like one too. Everything was in disrepair and nasty. See photos!
Oh, and: no breakfast, no microwave, no blow drier, no phone, no WiFi, no secure door… no idea why this place is open.
1.0
Room dirty no hot water room smells firty did not stay both night and did not get a refund very disappointing the place is a fire hazard
3.0
This hotel is very clean but it needs a lot of TLC. The carpet that butted up again the tile was very frayed and we were stepping on carpet tacks.
1.0
My “non-smoking” room smelled so terribly of cigarette smoke that it was difficult to sleep and I stilled smelled it on my clothes afterwards. The motel was run down and in desperate need of an upgrade. Even the door handle to my room was broken and I got locked out. The shower didn’t have cold water and the curtain rack was broken. Not worth the money, don’t stay here.
3.0
Honestly our first room smelled like cigarettes (non smoking room) so we changed it. We also didn’t have warm or hot water for either rooms. Our bed had dog hairs and the furniture was in really bad shape. Overall it was convenient 😂but you get what you pay for:)
1.0
Broken overflowing toilet and wasn’t offered anything to make it right. Filthy carpets and the entire place was in a state of disrepair of boarded up wings.
To top it all off no breakfast since 2020 according to the employees, that is despite their being professional photos of the breakfast bar posted here by the hotel 3 weeks before my stay. Completely misleading.
1.0
Please dont stay here nor book with expedia... They dont help you with your problem. I booked this place and they gave me a smoke room, nasty .. it was terrible . Will no longer book in this website
1.0
The room we checked into had a horrible smell and had a mushroom growing out of the wall by the shower rod. Asked to switch rooms, and the next room smelled of cigarettes and the toilet bowl was not even bolted down and moved. Requested for our money back but Leticia was very rude and did not want to give us the refund.
1.0
Bugs and tagging in room
1.0
The door handle was broken took use aboit 5 minutes to get intonour room, the tv control did not work the floor felt sticky at some parts their was no hot water coming out of the sink faucet and no water coming out of the shower at all, the room looked like it needs a whole new make over and the out side of the building dose too
1.0
Doors were falling off, no locks, non smoking smelled worse than a smoker. Bathroom was rusty over all room was falling apart!
2.0
Old facility. Needs remodeling. A few rooms were falling apart, looks like they were collapsing. Dirty old rug outside the rooms. My room's restroom smelled like weed. The blanket wasn't washed because half of it it smelled like woman's perfume. Restroom door falling from the hinges & wouldn't close. Microwave located next to restroom sink & the cord was too far to connect to the outlet. No remote in the room. The front desk made us go for it. Front desk was messy with clutter & boxes. Lady was nice.
1.0
Not clean, breakfast was advertised as included but they don't provide it.
1.0
The only good thing was the person who checked us in. He was very nice and helpful. This place looks like it should be condemned. It looks like they have guests who actually live there. It smelled like urine in the elevator. Part of the motel was boarded up and they put us right next to it. Our room number was completely gone so we had to guess.
1.0
This hotel needs to be condemned,
2.0
When we were leaving there was a cockroach crawling on the bed. The mattress had red stains, the fridge was disgusting, the room smelled like cigarettes even though it was non smoking. Next to us was boarded up like if it was going to collapse.
1.0
Really not recommend to anyone, very unsecured that the door unable to lock and look to near broken, dirty, it is very dirty and oily, the chair was so old and tear off, condition very bad, really worry the security and safety during our stay so can’t sleep well
4.0
A budget hotel that does its job,
Stayed here for a fraction of the cost of other local hotels, my mindset going in was it’s somewhere to sleep and shower, that’s exactly what I got, sure the property itself is a little run down but for the price you can’t expect 5* accommodation.
My first night wasn’t great due to noisy neighbours(no fault of the hotel) in the connecting room, but a quick chat with reception saw me moved straight to another room which was much quieter, after moving to a new room the only surprise was that the maid service was nothing more than a couple of towels and a toilet roll dropped on the table nearest the door.
The advertised breakfast wasn’t mentioned at check in and the breakfast room was piled full of stuff so I’m assuming it’s not available,
Overall it did exactly what I wanted it to, would I stay here with my family probably not, but as a basic base for a trip on my own it was fine,
1.0
Receptionist wasn't there and the door was locked, i waited over 30 minutes outside and a lots of drug addicts all aver the parking lot
3.0
Bed was clean and made. Staff was very nice. Rest of room was dirty and graffiti on objects in room. Part of balcony falling down. Homeless people sleeping on property. Advertised free break fast but not offered due to Covid. Lots of trash on outside of property.
1.0
Place dirty hole graffiti front desk rude over all was terrible
1.0
Rude clerk. Gherto place cops csme out twice, people yelling an screaming. Very u safe. Stay away.
1.0
Got to my room there was no refrigerator or microwave as advertised there was no breakfast served as advertised room was filthy holes in the curtains the mattress was lumpy comforter has holes in it Place hasn't been dusted carpet was filthy meth people just walking all around all times of the night children running wild all times of the night trash all over the grounds. trash cans overflowing with garbage the place should be torn down and rebuilt you need to take them off of hotels.com they're not like other Quality Inns Ive stayed in... terrible service
3.0
I dont smoke, and the room i
1.0
On the plus side the lady at the front desk was very nice and accomadating
Minus mattresses were uncomformable. The bathroom light
Would not work. The carpeting eas fraying. I would not use the coffee pot or microwave oven. The refigerator had at least 2inches of ice. I won't stay there again
1.0
This property should be closed. It appears to be housing addicts and families in crisis. The stairs looked unsafe. The elevator sounded like it may malfunction. The hallways and surfaces were filthy. Our room had torn furniture, bedding with holes and stains, brown splattered stains in the bathroom, holes in the doors, unfinished painted walls, dirty outlets. Very horrible experience.
3.0
I got a 2 rooms that were suppose to be smoke free or non smoke rooms and they smelled like someone had smoke weed inside. Very disappointing.
1.0
The facility and service was terribly, when we arrived we were checked in through a bullet proof window outside and not in the lobby. Then we took the elevator which was filty and scary but i had no other choice since my husband has a disability. Got to the room and it seems like the door was broken into before and was not fixed properly because you can see trough it. Went inside the room and a chair was inside but was very torn and had to get it changed for one that was slighty better. I went to used the bathroom and the toilet set was broken and the toilet does not flush. I called the front desk several times for the same problem and was told the maintenance person left and will be back the following day but i can come and pick-up a plunger because she is by herself and cannot bring it. I called the front desk the following morning at 8:05am and was told again that the maintenance person will not be there until 10:00am but i can come and get a plunger because she is by herself. I told her no, that's not my job and will not leave my disabled husband alone and hung up.
My second room was also terrible, the chair was all torn. No microwave and TV did not work. Also the frame of the door was broken and did not closed properly.
We could not stay for the next 2 days so we checked out early.
1.0
This is one of the worst hotels ive ever stayed in in my entire life. There was a bug on my daughter's bes, the door is almost impossible to open. The door to my sister's room was broken. They do not serve breakfast because of COVID. Just admit you decided not to have breakfast anymore. My shower was cold and the shower wall was cracked and pulling away from the main wall. We were very happy to be leaving that place. Never ever will we stay there again.
2.0
NOTHING was good about the place. Both desk clerks were rude. The room itself was disgustingly dirty. The stairs had loose steps that were unsafe. It was an awful experience and I wouldn't stay there again even if it was free.
2.0
The stay was ok, but the room had issues, window screen broken in one corner, paint spots in walls either missing or different color, shower eschucheon loose and hole showing in wall, desk chair broken on the surface, lights plastic with debris inside and other issues, and the breakfast was supposed to be included, but because remodel work was no breakfast at all, so web lied to us.
FAQs
How much does this hotel cost compared to others in Colton?
The average price for a rental in Colton is $162 per night. This rental is $49 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn. Enjoy the water!
Is Quality Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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