Holiday Inn Express Carlsbad, an IHG Hotel
About this hotel
Hotel in Carlsbad with free breakfast and fitness center This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff. Holiday Inn Express Carlsbad, an IHG Hotel offers 80 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers. This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Carlsbad, NM
Hotel in Carlsbad, NM
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.2/5.0
Excellent(393 Reviews)
3.0
The bed was hard and hurt my hips, I tried but couldn’t get comfortable and lost sleep
2.0
Attendant at front counter upon check-in was not friendly and didn't provide needed information without being prompted, and overall was unhelpful. Laundry dryers in the laundry facility were out of order and were needed during our stay. The breakfast was great and the staff in the morning was much more friendly and accommodating. The beds were very comfortable.
3.0
Tania was very helpful, bedding issue addressed. Very welcoming and housekeeping staff was friendly
10.0
Very clean breakfast was great
10.0
food close
5.0
This is a pretty typical Holiday Inn Expess. It's conveniently-located, clean, and comfortable, with generous amenities and courteous staff. The area is very commercial, so the surroundings are rather stark, but it's not noisy. One of the rooms we reserved didn't have a shower curtain (why didn't housekeeping catch that?), but otherwise we are very satisfied.
5.0
It was available when I had to have a place to stay after unplanned delays and an injury.
2.0
Friendly staff clean room comfy bed.
5.0
Very nice staff!
5.0
The hotel was clean the staff is nice and the breakfast was good The pool was great
1.0
The loudest hotel ever! Loud people in hallways and slamming doors all night long. Air conditioner so loud i thought it was a helicopter from near by hospital! Loud traffic noise all night. No sleep. B
4.0
We stayed to visit Carlsbad Caverns. It was fine just not much in the town itself.
5.0
What to expect at holiday inn express!
3.0
The window in our room was loose it rattled. Went down to the front desk and they were kind enough to give us another room. The blind was permanently down. It was broken. No motor to raise the blind.
3.0
We were greeted in a friendly professional manner and all questions asked were answered in a clear and concise manner. When we needed something the front desk was quick to provide it. The pool was clean and clear.
3.0
The hotel was ok. Room wasn’t ready when we arrived. Employees weren’t very friendly. Two of the dryers were broken and we couldn’t use. Power flickered off at one time.
5.0
The service was great staff is super friendly. I loved the fact that there was good hygiene products available.
2.0
This property badly needs remodeling. The facility was very clean, but the property was shabby. Front desk didn't have quarters for the washer/dryer, one gal gave me quarters from her purse.
4.0
Wasn’t bad. I liked being on the north side of Carlsbad.
5.0
great
2.0
We had room 321, and it had some problems… The shower faucet dripped all night long and by morning was a constant stream. The shower itself sound as if we were going to go through it. It creaked and cracked and popped. I’m an average person and it sounded terrible. The phone was blinking about messages and when tying to clear them they wouldn’t go away. When we arrived there around 4pm there were bags of garbage near the elevator leaking on the floor what looked like coffee, we left and went exploring and when coming back around 8pm the bags were still there with an even larger puddle underneath them. The heater in our room also was very loud and made noise all night long. This hotel seems to have some lack of maintenance, or needs and overhaul.
4.0
Nice stay, nice place. Pretty sure the beds were only full and should have been queen.
2.0
Restaurants were located fairly nearby and the breakfast selection provided was standard fare. Breakfast area was clean and staff alert to needed replenishment.
No one in my party, not even the 10 year old, wanted to shower in that bathroom. Towels were thin and threadbare, caulking in poor shape and corners full of dirt.
2.0
Stay was great except for the fact that we got there at 3 to check in and they didn’t have our room ready until almost 5 and that was because I went and complained again.
4.0
Good property. Close to eating options.
4.0
Our stay in Carlsbad was a good one! The hotel was well-maintained, and the staff were all friendly.
5.0
This was an enjoyable stopover. Clean room, comfortable bed , and a well kept property.
3.0
My reservation was gave to another person on mistake.
5.0
I stayed for 2 nights and all of the staff members I encountered were so kind and helpful. The hotel was very clean, both the public areas and room. Great stay!
4.0
Plenty of parking, adjacent to an older shopping mall, most dinning option required driving several blocks
2.0
Our stay here was nice. The room was cleaner than the common areas of the hotel. Location was a little outside the heart of Carlsbad, but everything was just a few minutes away. Would stay again.
4.0
Very friendly staff, everything was great
3.0
The stay was amazing. I booked via hotels.com and upon check in no issues. The room was clean and the stay was a family vacation. The room had a pull out coach and staff happily provided a clean bed set upon request. The breakfast was self serve and amazing. My family got full and that’s no easy feat especially with pickey eaters. The room was cleaned when we were out and about…rooms were quiet pool was awesome and even got some PT in the am small gym on site. Overall stay was good, breakfast was good, amenities were good, parking was good, no issues very clean. I will stay again if I visit again.
3.0
Hotel was very clean and well-maintained.
Coffee was surprisingly good and available throughout the day and night. Room was comfortable and clean.
3.0
Really clean, great breakfast, surprise! It has a hot tub.
2.0
Stay was great. We enjoyed the breakfast, the pool and hot tub, and the shopping nearby.
2.0
Clean, comfortable beds
5.0
No comments really all was good.
5.0
The staff was so helpful and friendly. Thank you for a great experience.
2.0
Check in was friendly and professional. Room was clean and spacious. Bed was comfortable.
FAQs
How much does this hotel cost compared to others in Carlsbad?
The average price for a rental in Carlsbad is $169 per night. This rental is $39 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Carlsbad, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Carlsbad, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Carlsbad, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Carlsbad, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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