Hyatt Place West Des Moines Jordan Creek
About this hotel
Comfortable hotel, walk to Jordan Creek Town Center Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Map of West Des Moines, IA
Hotel in West Des Moines, IA
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
4.5/5.0
Excellent(1,002 Reviews)
5.0
Newer location and the rooms were very spacious. The bed was very comfortable as well as the pillows. The bathroom had a nice walk in shower. Breakfast had many options. Great place.
4.0
My family and I stayed for a night. The service was great , anyone we spoke to at the front desk were super polite and friendly. Check in was a breeze. Our room was clean. The overall state of the hotel could probably use some updating, like scratched doors , paint , cleaning of furniture. The only down side was our shower was super cold and the lever to turn the shower on was not fully functioning. I would definitely stay again.
4.0
Overall good hotel, one power outlet did not work and bathroom door was in need of repair.
4.0
Stay was fine but when we arrived at the hotel they didn't have our reservation in their system. We showed the receipt email and they called in and got it figured out.
8.0
Great room, very clean and spacious, and the area around the hotel is quiet and safe.
Breakfast was generally pretty tasty.
All of the staff was kind and polite, with the glaring exception of the person who checked me in. She was also on duty the following day, and really just needs a crash course in looking up from her phone and giving more than three word responses.
10.0
Staff friendly and close to shopping.
5.0
We have stayed twice now and both times had amazing experiences. The beds are comfy, the rooms are clean, and the breakfast is awesome!
8.0
Hyatt Place couldn't be better situated for shopping or dining in West Des Moines. The only drawbacks I can offer: no daily housekeeping unless requested and a lackadaisical attitude toward the included breakfast. Both of these are common complaints for hotels in the US, so probably not deal breakers if West Des Moines is your destination.
10.0
It was clean. Breakfast was very good and variety. Only one thing to change add muffins or bakery to breakfast
10.0
Loved everything about our stay
2.0
we had a nice weekend hotel room was clean and comfortable. only complaint we have is you could hear all the noise from the hallways as they were in our room. there is a bar that is part of the service desk and had a hard time hearing the attendant when we checked in patrons were a little noisy which was understandable but should have the bar away from the service desk. Hotel was busy due to the state wrestling tournament in town.
4.0
When you pack your belongings dont forget to get a water bottle as they don't give you water.
10.0
Really like the location
10.0
Clean and modern- love it!!
3.0
Clean, comfy, great food & shopping!!
10.0
Great location and the staff was very friendly.
6.0
Ok
10.0
Second time at the property. Great location. Rooms are spacious and comfortable.
10.0
This was a great hotel to stay in that offered a free breakfast and was right across the parking lot from Smash Park.
10.0
The room was excellent…clean, spacious, and modern. It was nice to have a little sectional for our family to lounge on instead of always being on the beds. Beds were comfortable…down pillows and comforter. Rooms were nice and quiet! I couldn't ever hear other doors closing or people above us. The breakfast was complimentary and was delicious! My kids loved the French toast! It’s too bad there wasn’t a hot tub but the pool area was nice and warm. The kids swam forever because the water was heated. Great stay!
10.0
I hope in the near future you add a jacuzzi to the hotel. It would be especially appreciated in the cold winters here in Iowa.
3.0
Staff very friendly and helpful
3.0
First time staying in this specific hotel so we didn’t know what to expect. The lobby was very bright and nice walking in. After receiving our room card we drove to the back and entered through the back entrance. It was easy to go up the elevator to our upgraded room. Once entering the room we were very pleased with how clean and nice it was! The layout was perfect for our needs. The bathroom was really nice. Although we didn’t utilize the pullout couch, it was a nice touch to have separate seating! We were very satiated with the breakfast as well, although more dairy free options would have been nice for my wife. Overall, we will definitely stay here again and bring our kids! Can’t wait to use the updated pool!
2.0
Nice hotel, convenient location. Cleaning staff is extremely over-zealous and kept knocking every 90 minutes all morning despite the do not disturb hanger on the door, which was extremely annoying.
3.0
Great place to stay just everything was perfect also lost of stuff todo in the area!!!
10.0
Wonderful! Safe and clean.
2.0
Our stay was great. Only complaints I have is that our phone in the room did not seem to work, we were left with only 1 roll of toilet paper and no backups, a dead fly was left on our nightstand which didn’t make us feel clean in the first 30 seconds, and our extra blanket that was provided had a big hole in it. Outside of that, all staff was friendly and the room was beautiful.
5.0
The beds are comfortable and the breakfast was great. The food was replenished before running out. Clean and well located. They do have room service but we didn't use that service along with a tasty menu. The staff is wonderful and our time here was a pleasant experience.
5.0
Everything was great!! The rooms very clean and the breakfast was really good!! 👏👏👏
5.0
Great
2.0
The stay was absolutely wonderful, however, checking in seemed to be the problem.
***Future hotel stayers, please be aware if you book through Expedia.***
Apparently there was a problem with Expedia and the hotel, with not getting the funds from Expedia.
Staff had no clue what to do, by stating they didn’t know what to do and told me it may take some time to figure out how to resolve the problem. They had no idea what to say and by me telling them that they need to figure it out fast, made them realize they needed to call the GM to help override. Expedia has been around for a couple of decades; sounds like user error to me.
To put icing on the cake, a family of 5 was having the exact same issue and the maintenance guy working at the hotel and of all people told us we need to lighten up and be more grateful, due to Thanksgiving being the day before. Hmmm I just drove 10 hours and the staff told me I couldn’t check in because of no payment. Guess what…payment was made awhile back.
There have been other reviews at this particular location that have stated the same issue happening. I think this may be a great opportunity to train the staff on how to handle Expedia bookings moving forward. I have booked 150 hotels through Expedia because of the rewards program and this issue is the first time it has ever happened to me.
5.0
Very nice and clean
5.0
It was a good place to stay. Room clean. Good experience. I would stay here again.
1.0
Booked a king suite, when I got there I was told they didn’t have the room I paid for. The front desk "manager" said, "no king, we only have queen for you". I told him there was a difference in price and asked for it to be refunded to me. He lied and said there was no difference in price when clearly the online price was a difference in $30. I'll stay at the Element next time. This is a hotel that disrespects and lies to their client's. NEVER AGAIN.
4.0
The design of the room was nice. The lamp was nice but the t.v. Didn’t work and the bathroom was missing a fan. The bed was comfortable and it was dark. The air worked well and kept the room cool. The night shift personnel wasn’t welcoming. The breakfast are was clean but not as many options that were kid friendly.
2.0
Staff and service were great. My only recommendation would be starting breakfast earlier in the morning. 6 am.
5.0
Quiet and clean facility. Clise to restaurants and shopping. Breakfast ok but could be better.
5.0
Staff were so nice and accommodating.
10.0
Wonderful place to stay
5.0
A perfect hope for our wedding weekend with family. Great hotel.
FAQs
How much does this hotel cost compared to others in West Des Moines?
The average price for a rental in West Des Moines is $182 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Place West Des Moines Jordan Creek. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Place West Des Moines Jordan Creek. Enjoy the water!
Is Hyatt Place West Des Moines Jordan Creek pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Place West Des Moines Jordan Creek?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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