How attentive the safe was.

They didnt have a TV on the room

The location and the courtyard

the beds

The hotel is well located and staff were helpful in finding us a guide to show us around the desert.

If you are driving from Bogotá, getting to Villavieja can be a hassle. Google maps will tell you to go via Victoria but the road is not paved and it takes about 3 more hours even though you are not that far away. I would recommend driving to Neiva and the back or taking the ferry from Aipe

great location, nice room.

lots of mosquitoes, but the mosquito net protected us when sleeping.

Excellent location, lovely place and nice staff. The breakfast is great and the pool is very welcome after a trip to the desert.

Staff is friendly but mostly absent, once your food is on the table you’re on your own. The manager is walking around talking to everyone, but doesn’t seem to care that he’s the only one not wearing a mask during a pandemic. Payments are in cash only, that means you have to add to the rate the ATM charge and bad exchange rate.

The location was great. Nearby the desert of Tatacoa. The amenities of the hotel were very cute and well decorated.

Maybe the most expensive hotel in town for a not so much good room. The room (standard double room) was very humid and not really comfortable. When I arrived in the room, I asked for the manager to change the mosquito net because there were a lot of big holes in it. They replaced it with another one but it still had holes… The shower head was broken and there was no hot water. Lukewarm at most. I have report those issues to the management but their response was not satisfactory : « I don’t find the room humid, if you want hot water I can give you access to another room to shower ». The breakfast was really simple and limited : coffee (tinto), fresh fruits, scrambled eggs, bread cheese and biscuits. They could have at least give me a discount after all those issues I have encountered but no. With all those little things added, the stay is clearly way overpriced for the « quality » and the maintenance of the rooms. 80 euros for that, it’s seriously scandalous. I have seen much better for less than half the price in Colombia.

Beautiful at night with all the lights. Staff is professional and friendly. Breakfast was decent

Dirty jacuzzi, pool, and entire hotel area. All the couches and chairs were filled with dirt and leaves. $135 is a lot for Colombian hotels especially a small town like Villavieja. They need to work on these asap. Too many mosquitoes as well

Nice atmosphere, great location, friendly staff, comfortable bedroom.

Our room was near the bar, so It was noisy, and unfortunately the shower had hair from previous guests... They could have really nice coffee for breakfast, unfortunately they havent notice how bad is the one they are serving...

First of all the staff of the hotel THE BEST and really help with everything from a-z

Everything place is clean food is so good

The facilities are beautiful

Restaurant was always short on something

The staff is very attentive. The bedroom has AC and is clean. The property is well Maintained and comfortable. The food is good. Overall I will recommend it and we’ll be back.

N/A

Air conditioning, breakfast and location

Bed sheets old and too small for the bed. Bathroom was partially open to outside allowing insects inside. The bathroom door was transparent so you could be seen using the toilet. The external door to the room did not lock. The room and bathtoom were shabby. The outside spa pool in the room was unhygienic looking and the water was cold. The curtains sround the spa were brown and mouldy at the bottom. The blind cable was 10 feet above the ground therefore the blind couldn't be closed letting street light in all night. For $150 USD per night it was the worst value hotel we have probably ever stayed in and certainly a rip off based on Colombian prices. There is alao no wifi available in the room. The swimming pool was green and murky.

The decoration

They didnt have any payment methods. The town has got one atm only and was not working well. The owner didn't help at all. Didn't pay any attention to the issue. On top she was not very polite about it.