Staff

Exceptionally clean and bright hotel. The decor and artwork are very pretty. The upstairs has a jacuzzi and sauna area that we discovered on the last morning. We would love to return to try it. The staff were very nice and the location is great for walking to town.

We came on a very busy weekend of the festival so the hotel was fully booked and there isn't much of a sound buffer. The second night was much better and quiet which is probably more normal.

Breakfast consisted of eggs, fruit, coffee, juice and a sandwich, all very good. The room and bathroom were clean, and the bed was comfortable. I felt safe walking during the day to the main cathedral and parque. The natural beauty of the area is a plus, as Ibarra is surrounded by beautiful mountains.

The bed was super comfortable and really beautiful crisp white cotton sheets The manager was really helpful and friendly, she booked appointments in town for me for beauty treatments, which I was super satisfied with, I felt I could turn to her for anything I needed and she’d get it done. I chose to spend my birthday here and had a room with a mountain view :) I unfortunately didn’t have the time to use the facilities, the spa or the jacuzzi in my room

Location near city centre and restaurants is excellent. Very safe area. Staff were super helpful and friendly. Perfectly clean.

Hot water in the shower was moody.

The attention is personalized and excellent rate