friendly staff, great service, very clean. nothing too much trouble and food in restaurant excellent.

nothing

Interesting town on the outskirts of Claremont Ferrand. Interesting facade to the hotel, there was a lift to all floors and the room was clean and tidy with a large comfortable bed. Perfect for us. It was a Sunday so finally found dinner in the casino which was open. Parking was outside the hotel with limited private parking near the hotel. We had no problems parking at the front of the hotel and it felt quite safe. Overall we enjoyed our stay.

No problems at all.

I liked the quietness of this small, family-run hotel. It was located very close to the Royatonic establishment for going to the thermal pools and saunas, etc… The staff were all very friendly and polite and went out of their way to help me with my questions, etc.. The breakfast was served each morning in the dining room, and I chose to have dinner there as well for a couple of evenings.

The key to the safe in the closet of my room was never provided or offered even though I wanted to use the safe. Also, the electric fan in my room didn’t work at all, and nobody came to fix it even though I reported it broken.

La situation et la gentillesse du personnel

Room and location were lovely, excellent hosts made arrival and organising breakfast extremely easy.

No curtains on the road side windows was a bit annoying.

Good location for the Puy de Dome and other locations around Claremont Ferrand. Easy, and cheap, bus service into the city. Small hotel carpark, but free carpark just across the road. All staff very friendly and helpful. Good choice at breakfast. Good evening meal. Other restaurants nearby. Room and bathroom clean and tidy.

Our room was in a section of hotel with seperate door. The stairs and wall/skirting decoration were chipped and tired. Bedroom doore cheap. After a long tiring day we felt disappointed but then met more staff and experienced evening meal and realized we had made a good choice.

Location

Parking on site always packed and impossible to get a good internet connection in the room.

A big thank for the receptionist who showed flexibility on our reservation issue. Room, bathroom are cleans. The hotel's restaurant is very nice with good cooking. The view from the room's window is just amazing. We recommend this hotel.

Nothing

Location is good

Felt covid safe, plenty if hand gel around and insistence on masks. Very helpful staff.

Room a bit noisy.

The staff were warm and welcoming. They were very patient with our bad French and encouraged us. The food in the restaurant was really good. A good, regular bus service into Clermont-Ferrand, the bus stop, supermarket and a good coffee shop just a quick walk away. Free parking close by was a bonus!

We were there during a heatwave. There was a fan, but it was a bit noisy. But you can’t expect a hotel to control the weather