Hotel was nice. Staff was friendly and helpful

Friendly staff. Fairly clean hotel. Breakfast was lukewarm. Overall good stay.

i love the room. it smells fresh. towels are not worn out. beds were comfortable. my only issue was when i requested for a hair dyer, it took me 4 calls before they brought it to the room.

The place was amazing my son Loved that there was a amusement park Next to the hotel. The only thing is that they need to add bacon to the breakfast.

Overall, the room was great for the price point. Very good layout for an efficiency. The kitchen was a real decent sized mini-kitchen. Next a living room area & then bedroom area. My significant complaint is that the water pressure was very low. It wasn't spitting frogs, but definitely not great. In addition, the A/C was on when I checked in even though it was cold outside, the sofa bed was out, and there aren't any hooks to hang stuff in the bathroom. Overall, a good bargain for the price.

This is a new hotel with new amenities. That is the only good part for this hotel. The police were at the hotel twice, Multiple guest cursing and complaining about charges and theft at front desk. There was a fight in the hallway outside our room and a guest pounding on the door attempting to get into a room next to ours. She walls were shaking from the pounding .When I spoke to front desk the next morning they said don’t worry they should be checking out. They didn’t.. Hallways were generally full of crumbs and debris. Breakfast was the same thing and was very limited when set out. People left plates and food on the tables and no one cleaned it up. Only one elevator worked for first three days. Asked manager what could have been done about the fight and was told I should just call police. Every night there were people running the halls and screaming until after midnight. My family did not feel safe or heard Hopefully the clientele and management step up their game

This hotel recently opened. It is modern and up to date and the free breakfast was better than expected.

Great stay! We enjoyed the funplex park next door! I wish we stayed longer! We also liked the outlay of the room. The beds were comfortable. We will stay here again when we come to the area!:)

We were pleasantly surprised with how clean and beautiful this hotel was. Our stay couldn’t have been better. The room had a kitchen stocked with pans and dishes and everything I needed to prepare a light lunch. Eco friendly as you can choose not to have towels washed each day. The beds were made with crisp sheets and pillows. The art in the room was beautiful Great location great customer service!

Everything was stress free, easy, and the pool was awesome! The staff was very pleasant and patient. One staff member who was an absolute gem was Arabella! Her customer service was above and beyond, took her time to explain every answer to every question I had. Thank you to the entire staff for making our stay enjoyable. We will be visiting again!!

The whole experience was unpleasant from check in to the lack of being able to use the amenities.

Highlights: Top-notch service, super clean and new, excellent breakfast, good gym. I stayed here for 2 nights initially, and I extended my stay twice - the service and the overall experience made this not only possible, but an easy choice. I'd gladly stay here again

Rooms are nice and clean. Free breakfast is decent. Place can get busy on the weekends, but overall great place to stay. Family friendly

All was well

First and foremost, design and look of the hotel is amazing. Very modern and my wife and I loved it. The breakfast was vert good as well as we seen in other reviews. The pool area was so clean and well kept, please what you do please keep it that way lol. Now the room itself was amazing so nice with all the at home amenities. Stove top, dish washer and plates and utensils it was a pleasant surprise and me and the family loved it . The hotel is literally next door to FunPlex, seriously you open one door and its right there in the same parking lot. We ae definitely booking this hotel again. Also for anyone who is planning on booking this hotel, make sure you book the hawthorne suites side with all the extended stay amenities. This was a great weekend stay and we definitly reccomend it

I love the fact that this hotel provides dove products also for breakfast they even serve veggie sausage, which I never gotten at any hotel, which I love my stay here was great. I stayed for a week and had no issues and no problems. Everyone was very helpful and that’s what made this place a great place to stay.

It’s a nice hotel and shares a parking lot with the funplex

My stay was GREAT! Hotel is nice & clean the staff was welcoming, friendly. Only issue was some1 trying to get in my room at 2am stating they booked the same room. Staff need a better procedure with dealing with situations like that. Other than that I would recommend.

The room was clean and very presentable

Pleasant and friendly

We had a very nice stay as this hotel is new and so it’s still fresh and not worn down. The pool is small and not heated so it was pretty cold to use in Jan. but we did use for a little. My 2 complaints about the hotel would be there was NO hot water in shower no matter how many times we tried to shower in our room, it’s tepid at best and the other thing is the doors/walls are thin so even though the hotel was not crowded, I guess someone was staying near our room and kept opening and closing the hallway door (at least 8 times) between 3-4am so it kept waking me up. The dove branded toiletries were great. The breakfast was good and staff so friendly. We did take advantage of playing at funplex next door and it was fun for the kids. You get a discount if you buy the bands from the hotel so that was a huge plus. I would definitely recommend the hotel to others if the hot water could be fixed, I had so many people reach out from seeing my Instagram posts and ask for info on the property and Funplex!

Perfect

This brand new hotel was a great weekend stay. The staff was friendly. The rooms are a nice size. The breakfast buffet is huge! The pool is open. My family will definitely be back as we have family in the area that we visit frequently.

Hotel is new and needs some work. The breakfast was over cooked. Eggs sat too long, sausage was too hard to eat. The room was clean but the bathroom door did not shut. We did not make a big fuss because it was just me and my spouse but if I was sharing a room with a friend there would have been an issue. The walls are very thin. I literally heard someone in another room get a dish out the cabinet. It sounded like the room diagonal from ours. There also was no trash bags in any of the trash cans. The staff was friendly but they are still being trained so things like getting a receipt during checkout took forever. If the price is right I would give it another However, I will wait a few months to make sure they had a chance to iron out all the nooks and crannies.

The stay was a short stay, and it would have been a good one if it wasn't for the the fact that the houskeeper had turned the cold air on in the room. That meant it took hours before the room was confortable.

When I booked my stay and when I checked in I notified the staff that my son has autism and is sensitive to noise after hours. This ment to place us under the soccer team's room and they were practicing inside the room upstairs. I went to complain but no change, the next morning the front desk wanted to offer me points towards the chain. This was insane the first time staying there and they think I'd want to stay another night... The only issue I had was they listed a EV charging station. It's not there and they don't even have the equipment. For a hotel that is a month old it's got to be better to earn my money and business back. Start with a comp night next time I come to town. Followed by hire me to get the charger completed.it would have been done by opening.