Modern. Quiet. Plenty of space

Nothing

The staff I deallt with at the venue. The pizza tray.

The management I deallt with by e mail were inept. By giving me the wrong address (yes seriously!!) they caused me to get hopelessly lost. Unable to get anyone on the phone, I had to get out of the car a no. of times in driving rain, looking for a non-existent road. When I finally found it, the reception area was in darkness so I missed it, finally got a response directing me to a tiny (very inadrquate) plan on the wall (also in darkness). Lack of signage caused me to take yet another wrong turn. In the chalet, the lighting switches & power points are inconveniently placed (eg. my phone charger is 120cm long, but I had to move the bed and heavy set of drawers if I were to reach my phone without getting out of bed. This meant the reading lamp was out of reach!) The bed moved when I moved, which meant pillows falling down behind it, and I had to move it back every day! The bathroom door didn't open fully because it banged against the bed. The smoke alarms are too sensitive. They were set off by a piece of toast which was not burned, just brown (I had not changed the setting), and when I opened the oven to remove my pizza,(which was also not burned). This was in spite l of the extractor fan. They need to be set so that normal, careful cooking can go on without giving your guests a blinding headache. I told the staff, but nothing was done. .

It was quiet and in a lovely location right by the river. There was everything we needed. The staff were really friendly and helpful. All in all a lovely birthday break.

There was nothing it was excellent.