Windward Passage Hotel
About this hotel
Located in Virgin Islands (U.S.), this attractive hotel for $258 per night is a fantastic option for your next vacation. Located on the coast of Saint Thomas Harbor, this resort is adjacent to the Inter-Island Ferry Terminal. It features a spa, casino and spacious rooms with a flat-screen TV and private balcony.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Virgin Islands (U.S.)
Reviews
3.1/5.0
Average(833 Reviews)
100% verified reviews
1.0
The location of the hotel is excellent -across from the ferry station
The bellman was the only nice person (Devion)
Hotel -is old and run down, there is NO customer service, check in staff very rude, The rooms need a good cleaning-there was sand on the sheets and in the shower when we arrived. When I asked about this at the front desk they said I was lucky to get a room (check in time is at 4 but rooms where not ready until 5:30)
3.0
The property quality was very poor, with a malfunctioning TV, safety deposit box telephone, and ac unit. The absence of staff to fix safety deposit box was until late on the second day was an inconvenience when hotel signs specify they are not responsible for Los items/valuables during stay. Additionally, the faulty AC and unpleasant smell in the room made the stay uncomfortable. There was mildew in q a wall. Closet was missing one door. The overall state of the rooms seemed very tired and in need of improvement.
1.0
The location is close to the Ferry Terminal and to the airport. Other than that, there was nothing to like.
To my surprise, the restaurant was closed. No food to eat on the premises and I had to buy water from the machine. I traveled with my 94 year old uncle.
No food on the premises and the water from the bathroom faucet was a deep rust color. When I complained the people behind the counter claimed that it is because of the public water source.
7.0
the room
the color of the building
5.0
Staff was great
Facilities were lacking
4.0
Breakfast at the restaurant was very good. Front staff was great. secured parking was nice.
Toilet did not work properly. Outside music on the rear of the hotel was way too loud and kept me from sleeping. Wifi didn't work.
10.0
All.
Everything was excellent.
8.0
location
bad experience at the restaurant
5.0
A Microwave,especially when you go out of the property and get food to get it warm up.
5.0
Location - quick ride from the airport and walk to the BVI ferry.
Marketing material makes the hotel to be more luxurious than it is. Check-in is very late 1600/1630 and very limited staff that moves on island time.
8.0
Place is beautiful but needs work
No chevk I. Until 6 pm
8.0
Breakfast was great as usual. Staff was friendly and eager to help.
Need small refrigerator and microwave. These are must have in this day and time when competing with other places. Maybe somewhere on the floors or in the rooms.
6.0
great location, nice staff
could be cleaner.
8.0
staff nice
close to airport
8.0
Great
Rate price for me being a local
3.0
location
elevator not working, late check in, courtesy of the staff
4.0
The hotel allowed us to check in early and the staff was very friendly. The facility was clean but needs updates. Wallpaper was peaking in the lobby, one of the elevators didn’t work, and the fitness center was closed from when we arrived at noon and left at 9:00 the following day.
The handle to our sliding door was broken & my daughter cut her hand on it. The bathroom door was hard to open & close. There were few plugs to charge electronics. For the price, it was sub par.
7.0
The property is looking much nicer.
My wife felt our bed sheets were damp
6.0
Good Location
Elevator out of service
9.0
Due to the weather our flight got canceled two times and the second day I made this booking within an hour of arriving to the hotel. The staff was very understanding and nice. We didn't try to rush or bully them like other guests did and this ended in us getting a room faster. A little kindness goes a really long way on this island.
I wish we would have been able to really enjoy the place more as it was very beautiful and the pool setting as great for relaxing and taking photos.
I have a slight fear of heights and the court yard view while pretty made me nervous. Other than that our rook had some kind of shutters to the bathroom that I wasn't sure you could open. Pretty neat if it's just you and someone else having fun. Weird when you have family with you.
9.0
Very beautiful nice location nicest hotel
nun
5.0
the location is central to sea and land transportation.
the door die not have a security lock and and seemed easy to open, safety was my main concern, the floor and walls needed lots of repair
7.0
location
there was no chair at the desk. despite asking 3 times a
chair was never brought. had to work from a low side chair
10.0
Location
Only that Restaurant not open other than Breakfast.
9.0
I thought the lay out, with the open courtyard, was pretty cool
The back rooms are very noisy with noise from the adjoining neighborhood
10.0
We didn’t eat at the hotel but the location was good
Na
10.0
The staff was so helpful and pleasant. The rooms were clean and safe. The pool area was clean and readily accessible. The amenities were beneficial. There was a security guard at the entrance of the hotel.
FAQs
How much does this hotel cost compared to others in Virgin Islands (U.S.)?
The average price for a rental in Virgin Islands (U.S.) is $463 per night. This rental is $205 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Windward Passage Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Windward Passage Hotel. Enjoy the water!
Is Windward Passage Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Windward Passage Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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