Comfort Suites Kenner
About this hotel
Nestled in Kenner, this charming hotel for $106 per night is a fantastic choice for your next break. Featuring 2-star accommodation, Comfort Suites Kenner is set in Kenner, 2.5 km from Esplanade Mall Shopping Center and 3.7 km from Rivertown. The property is located 4.5 km from Pontchartrain Convention Center, 4.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Map of Kenner, LA
Reviews
3.6/5.0
Good(351 Reviews)
100% verified reviews
10.0
Love it very nice and clean
There was nothing I didn’t like about this hotel.
10.0
The staff and the general manager were all super friendly and nice. General manager/ owner was so generous to my baby son and accommodating. Great hotel.
The didn’t care for the thin sheets/comforter and the pillow quality. We requested more blankets because of how thin it was. They happily gave us more.
2.0
Close. To airport
Told on PHONE INN HAD AIRPORT SHUTTLE. SIGNS AT FRONT DESK ADVISED
NO SHUTTLE,NO POOl upon arrival but would arrange a CAB AT MY EXPENSE. NO coffee. Room had NO COFFEE POT AND A LOPPED SIDE IRONING BOARD .
Not sure what arrangement hotel has with cab person. No seatbelts and no working meter
Not clean, elevators needed a deep cleaning.  Would have changed hotel if didn’t have a nonrefundable pre paid charge.
3.0
The morning staff was super nice and helpful
the sheet had Yellow stains on the second layer wuth blanket & the room smell like molds it gave me a headache I went home feeling terrible
10.0
Absolutely everything
I loved everything and I look forward to visiting again soon
4.0
I did not make it up in Time for breakfast, so I wouldn’t know.
The cleanliness of the room,arrived in the room and inspected the bed which led me to find brown stains on the bed sheets. The front desk worker was polite to give me another room. From there everything was going fine until I woke up the next morning opened the curtains and out poped a lizard on my head! ( No jokes , all seriousness) That experience totally freaked me out and sent me into shock. Calling the front desk was a bit difficult from hotel phone, so maybe there could be clear instructions on that process near by. ( IDk ) After Googling hotel and calling desk a couple of minutes later room service arrived and discarded the lizard.
Very appreciative but there was no compensation of the nerve wrecking event.
I couldn’t sleep later that night in fear of something else crawling or falling on me , part of reason I couldn’t make it to breakfast any of the mornings!
Hope this helps with the experience of your future customers!
1.0
No working elevator or pool.
4.0
The bed was very comfortable.
Having to carry luggage and a half asleep 5 year old up 4 flights of stairs was difficult. The absence of an elevator should have been posted on the website.
1.0
nothing
they never told us elevator was broke until we paid
1.0
Did not stay there..elevators did not work..they wanted to put us on fifth floor..my husband has a disease..he can not climb stairs..cancel hotel that day..and tried to cancel with booking.com..confirmation # did not work..
They could not put us on 1st floor..Husband could climb stairs..Didnt stay there. We cancel our reservation .tried to cancel with booking.com..Reservation or confirmation # did not work either..cancelled on my credit card..
5.0
Next door to McDonald's
Elevators were broken no discount or no one helping taking luggage up 4 flights of steps. Breakfast was horrible.
1.0
The location was good. It is close to the airport and not far from the French Quarters.
Greetings,
I booked my room from Feb16th through the 22nd at The Comfort Inn Suites in Kenner, LA.
First of all the elevator was not working, secondly the pool was closed, and lastly there was constant banging in the morning from some sort of work being done in the building. I'm very dissatisfied to say the least.
When I asked the front desk what kind of compensation will be offered for my inconvenience, she said none.
I would have booked at another hotel if I would have known that all of this would have taken place during my stay.
So my question for you is, what are you going to do to make this right!
Let me be clear, I don't look for handouts, but this is ridiculous.
Sincerely,
Mr. Harris
1.0
Elevators were broken and had to climb up 5 floors. Advertised as having an indoor pool but did not.
1.0
The elevator was not working. There was no compensation for this. My room is on the fourth floor. I had to carry all my bags and go up and downstairs every day for a week.
1.0
nothing
it was flooded and we had to walk up 9 flights of stairs to get to the 5th with a lot of bags and a pregnant daughter
was there from out of town for a funeral so we couldn’t cancel booking it was the worse 3 day stay I have booked we shouldn’t have paid full price
7.0
Location and cleanliness
Elevators were out of order and we weren’t notified until we were on our way (we called to say we would be late). I thought we could have been discounted since we paid $170 for one night but had to take the stairs to the fourth floor.
4.0
The elevator was broken and we were on the 5 th floor and our a/c wasn’t working well
3.0
not much
elevator broken
construction ongoing dusty with only zipped plastic sheeting separating
amenities all closed
construction dumpster and vehicles blocked parking for guests
stairway on opposite side of hotel from room
8.0
Staff, especially Daisy, was very pleasant and professional.
Room 411 smelled terrible- musty, moldy smell. moved me to 410 and it only smelled bad when the a/c fan was off. I believe from this experience and other reviews that the hvac systems need thorough inspection and cleaning.
8.0
location to airport
couldn’t close window shades to keep out light.
10.0
Everything
Didn't have any issues
8.0
Well lit parking lot. Easy check in. Friendly, helpful staff.
9.0
Room was clean and comfortable was there for a wedding. Wedding reception was directly behind hotel, perfect location.
Nothing
10.0
Absolutely everything
No problems and no bad news
8.0
breakfast options not varied. would have preferred something more than eggs and sausage.
10.0
Housekeeping went above and beyond with nice extra touches. Desk staff helpful at all hours. Nice mattress.
9.0
We chose a king suite that had a separate sitting area with a pull-out couch, microwave and refrigerator. This was a great area to use if I or my husband wanted to read or relax, while the other might be napping in between visits to the French Quarter and surrounding sights. The bed was comfortable and it felt like sleeping on a cloud. I highly recommend this hotel because it is in quiet neighborhood near a great selection of restaurants and local businesses. It is also a great way to visit New Orleans and the French Quarter without breaking the bank for hotels and eateries. This is our third time staying at this hotel and we plan to return.
We would have like to have seen a better selection of breakfast options. Scrambled eggs and sausage and cold cereal, bananas and coffee seemed to be the only offering. We decided to visit the French Press Cafe in Kenner where a great selection of breakfast sandwiches, muffins, coffee and pastries are served.
FAQs
How much does this hotel cost compared to others in Kenner?
The average price for a rental in Kenner is $148 per night. This rental is $42 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Suites Kenner. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites Kenner. Enjoy the water!
Is Comfort Suites Kenner pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Kenner?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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