The Lodge at Cliff Castle Casino
About this hotel
Nestled in Camp Verde, this attractive hotel for $151 per night is a fantastic option for your next vacation. Featuring a casino and 3 restaurants, this hotel is 30 minutes’ drive from Sedona. Guests can enjoy an outdoor pool or a game of bowling on site.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Family friendly
Map of Camp Verde, AZ
Reviews
3.0/5.0
Average(1,349 Reviews)
100% verified reviews
4.0
Close to everything
Very outdated and very loud! The walls are so thin you can hear the people in the next room sneeze or cough. 11 PM, 4 AM security was banging on one of the doors. There is no sleep at the lodge.
6.0
I booked this pet friendly location for its proximity to the Sedona Wolf Sanctuary, as I was passing through Sedona purely for the purpose of visiting here. I had an appointment Monday at 10am, and as I didn't want to leave my dog in the car during my visit, I asked if I could do a late check out that day. I explained the purpose of my visit and the appointment should take 90 minutes to two hours. The front desk lady said she could push it to noon.
I packed up my car and left my dog with food and water so I could just grab her and go when I was done. The appointment at the sanctuary went over by an hour and I didn't have service so I couldn't call the hotel. I rushed back and the cleaning people let me into the room to get my dog. They were still cleaning the same row of rooms only a few rooms down from me--this is important.
When I finally got service, I had a voicemail from the hotel that check out was at 11AM and that my dog was still in the hotel room. I was hundreds of miles away at this point, called them back and explained that I had late check out at noon and that the appointment went over.
The woman I spoke to said late check out wasn't written down on my account but said it was "believable," however, they were forced to charge me a $99 late check out fee, as by checking out late, I was forcing the cleaning staff to stay overtime, causing the hotel to pay them more. I understand if I was late by six hours, three hours, even--but one hour? Mind you, the cleaning staff were literally only three rooms away from me.
The room itself was $80, with a $35 dollar pet fee. So essentially, my late check out fee was more than I paid for the actual room. I asked the front desk lady if she could please waive it or give a reduced fee, as I was 1 hour late, and I was essentially being charged more than a single day. She said she would message the supervisor but it was unlikely. I also sent them a message on Booking and have not heard back.
1.0
Nothing. Absolutely nothing.
We had the worst experience that we've ever had traveling. First, they lost our reservations. We had requested a first floor room, and they gave us a 2nd floor room. There was no elevator, and we had to walk up stairs, which is very difficult for us. On top of that, they NEVER cleaned the room for the entire 3 DAYS that we were there! What was even worse was that the room was in complete disrepair. Nothing worked! Even the toilet roll dispenser was broken! There was construction going on next door too! When we told the manager of our experience, all he said was he could give us a free night stay the next time we come - yeah, right, as if we will ever go there again! Adding insult to injury, we actually had to pay for this - no discounts, no nothing!
1.0
The hotel and casino was average. Had to wait constantly for food at the buffet.
We were put in the lodge. Which was worse then a 50 year old motel 6 in the middle on no where!!! We had no idea there was the hotel casino and then the lodge, the original old motel. We were not told they were two different facilities. We had to drive to the casino or wait for a shuttle! Horrible place!!!
10.0
It was nice
There was nothing's no i didn't likes
6.0
Spa og pool
Svært og finde. Wifi virkede ikke og værelse var ikke rent
2.0
Nothing to like.
No fridge no microwave beds sucked was cold.
5.0
Staff was great, room was nice.
Bathroom needed more disinfecting and the tub clogged up while using the shower.
5.0
Good price.
Older room, no refrigerator, no microwave. Sliding glass doors wernt cleaned. Had to clean them myself. Carpet should have been vaccumed better.
10.0
Always clean, friendly staff
6.0
convenient
sheets were stained and dirty
8.0
clean
everything was good
10.0
The location
old in decor walls tile and furniture outdated but we didn’t spend a lot of time in the room. it kind a lot for an outdated room
9.0
clean
no microwave
7.0
Free shuttle to casino.
Rooms did not have microwave or fridge, lobby closed, no earting facilities.
2.0
Location was good. I needed a place near my daughter, and the Lodge was the closest.
The room was filthy! Used coffee filter in the coffee maker; DOZENS of dead bugs in the light fixture above the bathroom mirror; shower head crusted with mineral deposits, and leaking around the shower head itself, so I couldn’t get full pressure; black makeup on the hair dryer; very dusty. The room didn’t have a microwave or mini fridge, and the sliding patio door lock was broken. I was on the second floor, and the steps are not properly illuminated. Then there’s the ice machine 🤮! Disgusting!
8.0
the heater units were not working but thank you to the staff who were amazing since the hotel reservation administration overbooked their hotels and had no extra rooms available.
1.0
the location was perfect
the carpet was awful
furniture way way over used and dirty
no TP
no information for issues on property
drunk and loud or maybe even a mental health issue right next to us
heat unit extremely loud
10.0
Nice
Great 👍
6.0
Great staff
Excellent Food
Clean casino
Big Balcony
Dripping bathtub
Clogged sink
Stained carpet
Lumpy bed
Had to check in and out at the Casino Hotel way up a hill from the rooms
6.0
How convenient easy it was to book a room and when I wanted to book an extra night the staff was accommodating and got me the same price rate and an extra night with no extra hassle
Add breakfast on for free
4.0
The location
Sink was clogged. Little knats all in the shower and sink. Shower dripped.
7.0
The value was great. The Room was clean , except for the carpet there were some stains in it. The ice machine didn’t work. Shuttle to the casino was great.
The stains on the carpet
8.0
I liked that the pool wasn't overcrowded, private and had soe shade and some sun.
I wish the check-in desk was closer. The pool could use a few more and new beach chairs, the kind that lay down.
4.0
We liked the no smoking in the whole main area.
Our bed and bathroom needed attention cleaned the bed sheets had yellow stains all over was pretty grossed out someone else's hair and what looked like a brown substance on the ceiling cant say its poop cant say it's not but the ac also made a weird noise and shut off quit a few times.
4.0
bed mattress is the only thing was decent.
smell mad.... duty all around in and outside the room, hair on the tub, the carpet was duty. the towels were old, very dark halls and stairways, I never saw any securoty camaras outside, it looks like the place is advandoned in a ghost town. not for a casino quality and the price at all.
10.0
Every staff member was kind, accommodating, and fun!!!
Originally when booking online the price was cheaper but it was in the unattached hotel. The receptionist moved us up to the main hotel. Little deceiving online when booking through third parties. Not your fault and you even made it right! Thank you!
FAQs
How much does this hotel cost compared to others in Camp Verde?
The average price for a rental in Camp Verde is $179 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Lodge at Cliff Castle Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Lodge at Cliff Castle Casino. Enjoy the water!
Is The Lodge at Cliff Castle Casino pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Lodge at Cliff Castle Casino?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
Explore similar vacation rentals in Camp Verde
Explore all rentals in Camp VerdeCamp Verde travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World